Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars
625 ratings624 reviews
  1. 5 stars77% (481)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

Member photos

  • +300 images
Sort by |
Showing 441-450 of 624 reviews
Sep 26, 2024
Reviewer name: Truth about this washer
1 out of 5 stars
1 out of 5 stars review

Worst PRODUCT

Worst washer i have ever had!!! It is horrible does not wash anything well. Always saying off balance you would be better off to just throw the thing then use it.

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
reply from SEA Care

Hi there, W all want to improve the washer's performace. Let us get the washer working properly. Here is a link to help you with the washer. Please follow the steps and click the hyperlinks for further assistance. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ Also, to help you when the washer is off balanced. Please follow the steps on the link below and click the hyperlinks for further help. Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147562473) to help our team pull up your information. Have a great day. ^Aloe

Jul 29, 2025
Reviewer name: RKJVR
5 out of 5 stars
5 out of 5 stars review

Washer

[This review was collected as part of a promotion.] Washer is user friendly and has many options. Washed clothes were crisp and took shorter time to dry

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Jun 3, 2025
Reviewer name: SamsungGuru
5 out of 5 stars
5 out of 5 stars review

Favorite Washer

[This review was collected as part of a promotion.] Product is easy to work with and it being a smart washer helps me remote in and check the status of everything.

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Aug 16, 2025
Reviewer name: Samsung
5 out of 5 stars
5 out of 5 stars review

Amazing Top loader wash

[This review was collected as part of a promotion.] Its amazing and beautiful so far we love it ive been a samsung person since I can remember and have no complaints with there products

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Jul 9, 2025
Reviewer name: Hustler
5 out of 5 stars
5 out of 5 stars review

Great features and the design is sleek

[This review was collected as part of a promotion.] Just got my washer today and I have started my first load now. The product is sleek in design and quite with a super speed option. Nice

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Jan 2, 2025
Reviewer name: Marpet
5 out of 5 stars
5 out of 5 stars review

Awsome features

[This review was collected as part of a promotion.] I absolutely love my SAMSUNG washer, it has every feature you could ever think you need and ones you didn't even know you needed

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Nov 26, 2024
Reviewer name: Not a fan
1 out of 5 stars
1 out of 5 stars review

Do NOT BUY!!!!!!!

DO NOT BUY THEIR WASHERS!!!!! They do not work, I can’t even get a load to finish without going unbalanced!!! Even just one little item won’t wash!! My old washer before this one that was old worked sooo better.

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
reply from SEA Care

Hi there, We are aware of the importance of having a functional washer at home. We'd love to get this taken care of. Please click the link below if your washer is constantly unbalanced. For tips, browse over the hyperlinks and watch the embedded video. Samsung washing machine won't spin or won't stop spinning (See steps 1, 2, and 5): https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147752584, to help our team pull up your information when you message us. Have a great day. -John

Jul 23, 2024
Reviewer name: Farmer
5 out of 5 stars
5 out of 5 stars review

Washed not for shorties

[This review was collected as part of a promotion.] I got this A few months again and doing great. My only complaint is that I’m too short to reach the bottom.

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Jan 18, 2025
Reviewer name: Flo3
5 out of 5 stars
5 out of 5 stars review

Samsung washer

[This review was collected as part of a promotion.] This a great washer. I love the fact that I get a text when the cycle is done. And the drum allows us to wash our blankets.

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Feb 12, 2025
Reviewer name: Modoi
1 out of 5 stars
1 out of 5 stars review

The worst washer ever

Horrible washer. I haven’t had a single load that was not stopped because the machine detected a problem. A “quick wash” can take up to 5 hours of your day (being present the whole wash).

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
reply from SEA Care

Hello Modoi, We are aware of the significance of having a functional washer at home. We are here to assist you. We recommend checking the link below for steps to help with your washer that stops during a cycle and takes time to finish. Click on the embedded words and choose "No" under "Did this resolve your issue?" option to access the complete instructions and watch the video tutorial. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We'd be delighted to speak with you to provide more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148392897) to help our team pull up your information when you message us. Thank you. -Kimberly