[This review was collected as part of a promotion.] By far this is the best washer decision I’ve made in awhile. Not only is washer a high end appliance it connects to Samsungs Smart Things app. I love that I can use an app to do laundry. Samsung smart things app is easy to use and has a user friendly interface for navigating the app. The washer comes with different settings as well as creating you own setting. The washer has a large opening and can certainly fit a large load of laundry. I can easily fit my king size duvet comforter in the washer without worrying about it getting off balance. I would definitely recommend the washer to family and friends.

[This review was collected as part of a promotion.] Nice design and large cabpacity, but it leaves detergent residue on dark colored fabric. We've tried several brands of detergent and we follow Samsung's guidelines regarding how much to use. It's frustrating, and we never had that issue with either of our Samsung front loading machines.

[This review was collected as part of a promotion.] Recently replaced a 10-year old washer with this new Samsung. Biggest initial difference was how much quieter this unit is - hardly any noise and no vibrations. There are a ton of different settings, so you can really customize the load based on what you need to do, how dirty your items are, and how much time you have. Another nice feature for those without a sink in their laundry room is the WaterJet option. The built in agitator makes a big difference in getting your clothes cleaner in a shorter amount of time (no more clumping of items in one area of the machine). The top-load feature eliminates the musty/moldy smell that seems to appear with front load units. I've also come to really like the SmartThings app - allowing me to see how much time is required to finish the load when I'm not in the same room, or even when I'm away from home. The notifications on my phone are very handy. The user interface of both the machine and the app are very straightforward allowing for a quick learning curve. Really had no need for the manuals. Set up of the machines and the app was fast and easy as well. Really happy with this purchase so far.

This washer has a design flaw in the suspension rods. The damper will not last long and when is damaged it will affect the spin cycle causing unbalanced load error. I had this problem after just a year and a half. You can change the suspensions rods by yourself but that will not solve the problem, they will be damaged again in 2-3 months. If you call the repair service it will cost at least half of the price of the washer. It is unbelievable that they are still selling this machine! Avoid to waste your money with the top load and buy a front load!

[This review was collected as part of a promotion.] I brought this washer about 3 months ago and so far so good. I can connect with the machine via my smartphone sending my wash cycle settings and getting notifications when my load is complete. The rinse button inside is awesome if you want to pre soak or scrub some stains out. The inside of the washer is deep so if ur short you may have a hard time reaching the bottom of the machine. The only draw back I have is the pre set settings. Most is set for over a hour so I usually just do my own settings for my individual wash cycles. I'm very pleased with my purchase.

[This review was collected as part of a promotion.] This washer has numerous cycle options and even ones you can download though the SmartThings app. I also like that the app will tell you when a cycle is over, so you know when to go switch your clothes around. This is helpful when you don't hear the really long singing chime at the end of a cycle. I really like how clean my clothes are coming out compared to my old washer. This machine is very quiet, and washes load quickly. I am impressed with it so far. It is very user friendly. It is very deep, and I have to use a step stool to reach all the way in to retrieve my items at the end of a cycle, but that is a minor inconvenience. I have had it come unbalanced with my bedding, so I will have to see what the proper size load with that is right for the bedding setting, but otherwise I have had no issues and would recommend this washer. I have three pets and I do think this washer helps to remove the hair off of my clothing.

[This review was collected as part of a promotion.] I love this washer. It's big enough for everything and you can get it done in one wash. It cleans really well. I love that I can use the smart things app with this washer and it even provides guidance should you need it as to what settings to use. I highly recommend this washer to anyone.

[This review was collected as part of a promotion.] I wanted the front loader but the bending down was not want I was used to. I was brought up with top loaders from when I was very young and so I bought this beautiful top loaders with no agitator. It's big enough for comforters and my pillows with out taring apart. Very happy with my decision.

This is the worst washing machine I have ever owned. I do not recommend the washer with the impeller. Nothing stays balanced. It constantly stops and restarts. Nowhere near energy efficient. Most loads take twice as long because they become unbalanced so easily. The load size and wash cycle have no bearing on the load staying balanced. Only suggestion is to have an incredibly expensive repairman come out and take a look. Maybe the machine with the agitator is better, but the impeller is awful.

[This review was collected as part of a promotion.] I knew i was going to like this Samsung but i had no idea how much i was going to LOVE it!! It has some amazing features and my absolute favorite is the active water jet. I always regretted that i dont have a sink in my laundry room but with this feature my washer gives me a faucet at the push of a button. i can rinse and hand wash delicates easily now. This is an amazing feature and a huge upgrade to my laundry room! I also love that the extra large capacity stainless steel drum lets me easily wash bedding and any other bulky items. It connects to the smart things app along with my other samsung appliances which lets me remotely program and schedule my laundry, Another feature i love is that i no longer have to set water levels. The washer analyzes the load and automatically selects the needed water level. The other controls are very easy to see and set on the control panel. I like the see through lid a lot to so i can see whats happening in the washer at every stage of the cycle. Ive never had this before! This is a GREAT washer and im really enjoying using all its features!