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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
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4.5 out of 5 stars
stars
625 ratings624 reviews
  1. 5 stars77% (481)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

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Showing 621-624 of 624 reviews
Jun 14, 2025
Reviewer name: Brnd
1 out of 5 stars
1 out of 5 stars review

Not the best choice, headache washer.

Some time it does not spin correctly or wash cloth properly. Not sufficient water

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
reply from SEA Care

Good day, We understand the importance of a working washing machine in your home. Let's get this taken care of. Please refer to the resources below to get solutions for your washer's concerns. Please click the link and hyperlinks and watch the instructional video for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Clothes are not clean after washing in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ The washing machine does not fill with enough water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149614175, to help our team pull up your information when you message us. Have a great day. -John

Sep 30, 2024
Reviewer name: Cmoe
5 out of 5 stars
5 out of 5 stars review

Great product

Bought 2 months ago and this thing cleans my dishes so well and is so quiet!

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
Apr 9, 2024
Reviewer name: JW63
2 out of 5 stars
2 out of 5 stars review

Disappointed

Broke down before a year. 3 weeks and not fixed yet

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
reply from SEA Care

Hello there, We understand how you feel about what occurs with the washer to determine the best way to help. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147027501) to help our team pull up your information. Have a great day. ^Camille

Dec 16, 2023
Reviewer name: Nancy mikahil
1 out of 5 stars
1 out of 5 stars review

Don’t buy it don’t waste your money please

Don’t buy it very bad don’t waste your money please

Review from Samsung US
Helpful?1C1ASLO5L66913625457282
reply from Samsung Care

We want to learn more about what transpires with your Samsung washer, Nancy Mikahil. We suggest contacting us via the options below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica