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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
4.5 out of 5 stars
stars537 ratings536 reviews
  1. 5 stars77% (413)
  2. 4 stars11% (59)
  3. 3 stars2% (9)
  4. 2 stars2% (10)
  5. 1 star9% (46)

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Showing 431-440 of 536 reviews
Oct 28, 2024
Ms Bee
4 out of 5 stars review

Nice Washer with great features

[This review was collected as part of a promotion.] I brought this washer about 3 months ago and so far so good. I can connect with the machine via my smartphone sending my wash cycle settings and getting notifications when my load is complete. The rinse button inside is awesome if you want to pre soak or scrub some stains out. The inside of the washer is deep so if ur short you may have a hard time reaching the bottom of the machine. The only draw back I have is the pre set settings. Most is set for over a hour so I usually just do my own settings for my individual wash cycles. I'm very pleased with my purchase.

Review from Samsung US
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Sep 1, 2023
nesjes24
5 out of 5 stars review

Amazing Washer

[This review was collected as part of a promotion.] I love this washer. It's big enough for everything and you can get it done in one wash. It cleans really well. I love that I can use the smart things app with this washer and it even provides guidance should you need it as to what settings to use. I highly recommend this washer to anyone.

Review from The Insiders
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Oct 18, 2024
Niki
1 out of 5 stars review

Samsung stick to Electronics

I purchased this washing machine a few years ago, and unfortunately, it has not met my expectations. The machine frequently experiences unbalanced loads, resulting in extended cycle times and repeated interruptions. Additionally, water continuously runs during the spin cycle, even after the machine indicates an unbalanced load. This issue necessitates manual intervention to prevent the machine from transitioning from a spin-only cycle to a regular cycle, leading to excessive water and electricity consumption. Consequently, I have resorted to using a laundromat until I can obtain a replacement machine. Based on this experience, I respectfully suggest that Samsung focus primarily on electronics, as appliances do not appear to be their area of expertise.

Review from Samsung US
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reply from SEA Care

Niki, we understand how this affects your laundry routine. Let's share some tips to get the washer to perform well. If the washer experiences unbalanced loads, we highly recommend following the troubleshooting guide below to help maximize its performance. Please click on the embedded words and choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included. The Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/  Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147611937) to help our team pull up your information. Have a great day. ^Camille

Sep 30, 2024
Chan
5 out of 5 stars review

Great washer with smart features

[This review was collected as part of a promotion.] I bought this washer 3 months ago and very satisfied with this product. It operates very silently with easy to use smart features and clean the clothes as expected. I am really impressed with the option to receive notifications in connected devices.

Review from Samsung US
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Jul 24, 2024
Roadracer86
5 out of 5 stars review

So far so good.

[This review was collected as part of a promotion.] Bought this washer about a month ago, has been working well so far. Does a decent job cleaning my clothes that can get pretty crusty. Dirt bike pants and jerseys come out clean which was a struggle for my other washer. I do have the agitator model which makes a difference.

Review from Samsung US
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Aug 30, 2023
38lashon
5 out of 5 stars review

Washer just got a whole lot easier

[This review was collected as part of a promotion.] I love Samsung everything. My old washer I had to pour the detergent into the actual machine itself making such a mess, but this washing machine comes with a compartment for detergent, fabric softener, and bleach! Self clean feature is excellent keeping the machine away from the build up etc. Also I noticed a little tune when the cycle is finished.You can set everything up in the SmartThings app without get up so many options.The washer also came with a water spills .Samsung thought of everything.

Review from The Insiders
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Aug 29, 2023
Esbrooks
5 out of 5 stars review

Amazing washer!

[This review was collected as part of a promotion.] This washer is amazing! It replaces a front load that always had a funky smell because of the scum that was left in the seal. I was so glad to be able to replace it. The drum on this washer is so deep and fits so many clothes. I almost need a stool to reach the bottom! There are many settings for every load type and even a self clean option. Excited to try that function out! Its very quiet and you can hardly hear it when its running. I paired it with my smart things app and its so cool to be able to control it from my phone. It even shows the time left on a cycle. This feature will be amazing for when I'm away from home and forget to start the load! Overall I've been so happy with this washing machine!

Review from The Insiders
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Jan 31, 2025
Katy
1 out of 5 stars review

GARBAGE WASHER

This washing machine is JUNK!!! We had to replace the rods in it 4 times because it goes out of balance on even the lightest of loads!! Two person household here! Goes out of balance on a load of pajamas, socks and underwear!! Purchased in 2021 and sending to the scrapyard in Jan. 2025. There is no fix for the issue and we called Samsung and they will do NOTHING!!! Definitely not an ENERGY SAVER because when it goes out of balance, you have to manually reset the load - take out half of it - and when it goes out set on 5, it will jump back up to 21 and refill with water. GARBAGE WASHING MACHINE!!!

Review from Samsung US
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reply from SEA Care

Hi Katy, Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day, -Ernest-

Jan 17, 2025
Yanna
5 out of 5 stars review

Best dryer hands down

[This review was collected as part of a promotion.] Best purchase i ever could have made. I love that it comes with so many options to match your needs. My favorite part is the smart mode. I can be anywhere around weather in or out the house and still recieve alerts for when it's finished.

Review from Samsung US
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Sep 12, 2023
Nab165
5 out of 5 stars review

Fast Cycles

[This review was collected as part of a promotion.] This washer has numerous cycle options and even ones you can download though the SmartThings app. I also like that the app will tell you when a cycle is over, so you know when to go switch your clothes around. This is helpful when you don't hear the really long singing chime at the end of a cycle. I really like how clean my clothes are coming out compared to my old washer. This machine is very quiet, and washes load quickly. I am impressed with it so far. It is very user friendly. It is very deep, and I have to use a step stool to reach all the way in to retrieve my items at the end of a cycle, but that is a minor inconvenience. I have had it come unbalanced with my bedding, so I will have to see what the proper size load with that is right for the bedding setting, but otherwise I have had no issues and would recommend this washer. I have three pets and I do think this washer helps to remove the hair off of my clothing.

Review from The Insiders
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