[This review was collected as part of a promotion.] This replaced a previous Samsung washing machine I had. This one’s even better. Big tub, very quiet and seems to wash the clothes more efficiently than my old washer. If I had to pick one thing, I didn’t like about it it would be the top portion of the washing machine is plastic. This area you lean on when you’re trying to get clothes in and out and I’m afraid someday it may crack. Other than this, this is a great washing machine that I would definitely Recommend.

[This review was collected as part of a promotion.] So far the washer has been amazing.Its huge to do blankets and heavy loads.Just what I needed for my big laundry.Its quiet when running.I looked at a lot washers and reviews.I settled on this one after the research.And you know what so far it’s lived up to my expectations.Thank you Samsung!!!!!!

[This review was collected as part of a promotion.] I just replaced my old Washing Machine with this unit - hoping to find something that worked faster, handled larger loads, and made less noise. I wish I would have done this a while ago. My new Samsung has all the features and more that I could have hoped for. The biggest initial difference was how much quieter this unit is - hardly any noise and no vibrations. There are also ton of settings that allow me to find what's right for the type of load I'm cleaning. I also learned about the WaterJet option which is like having a sink in the laundry room to pre-soak and clean/treat items for those who don't have a sink. Another nice feature for those without a sink in their laundry room is the WaterJet option. I would highly recommend a unit with an agitator. It gets your clothes cleaner in a shorter amount of time and prevents them from clumping together in one area, which happens on a lot of machines when you put a bunch of items in the basin. Also, since it's a top-load, there's no musty smell like I've noticed on many front load machines. The SmartThings app allows me to see how much time is required to finish the load when I'm not in the same room or away from the house. It was surprisingly easy to set up on my phone. I found everything straight-forward to use and hardly even had to reference the manual. Really happy with this purchase!

[This review was collected as part of a promotion.] Great capacity washer with smart features. Lots of cycles and settings for all types of fabrics. I just got this and am learning all the new features that my 9 year old Samsung washer didn't have. Like the see thru top and water feature.

[This review was collected as part of a promotion.] They look so nice in my laundry room. I’m so glad Samsung brought back the agitator in the washers. I can tell difference between my old washer and my new Samsung with the agitator, close lock much cleaner than before . Even the quick wash cycles does great job cleaning the clothing. With built-in Wi-Fi I can control my cycle from anywhere. I will tell my family to place their clothing in the machine and I will take care of turning it on. With the large capacity I can wash the whole family loaded in one cycle makes my job much easier and saves on water and electricity. This is a great washer and dryer set. I totally recommend it.

[This review was collected as part of a promotion.] This is our second one! We had to replace our washer after five hard years and opted for the same one. The only issue for me is that it is higher than my previous one and I'm short making grabbing the last of the laundry a challenge. But the clothes come out clean!

One of the worst purchases I’ve ever made! The washer doesn’t fully wash clothes. Full or half loads. Doesn’t matter. Parts of clothing are literally dry when the cycle is done. Also, I’m 5’3….I break my back bending over and trying to reach the clothes at the bottom. And the dryer!!! Is a nightmare! It stops when it senses your laundry is dry. When it’s not all the way dry. And you can’t override its settings.

[This review was collected as part of a promotion.] While I am new to the motherboard types of washer and dryers, it has been a great experience so far. The biggest learning curve for us - why didn't the water beginning filling the tub immediately? The washer actually spins to sense and identify the load mass, then calculates the needed washer and time. Only then does the actual water begin to fill. I had to look online to find out tidbit and appreciate the fellow reviewers that had stated so. After our learning curve, we are looking forward to17 Washing cycles. So many options and choices that we've only tested a handful in the week we have had it. Impressive items on the Washer are the WaterJet options (no sink needed), agitator for extra cleaning, and Super Speed Wash, decreasing the overall time. * I love the WaterJet option since a sink is not near the Washing Machine. * The Agitator is doing all as claimed by Samsung. I was able to watch it spin and work through the glass top. Software: SmartThings and Smart Care * SmartThings is a fantastic app. Not only does it provide real time information for your washing cycle, it helps understands all the available configuration options. The User Interface (UI) is very easy to use and follow. The barcode on the physical washer made it super easy for the software installation. * Need help troubleshooting a problem or code? Smart Care is there. It is a very helpful and intuitive user interface. If you still are stuck, support numbers are available in the app. Overall, we are impressed with our initial week of using the Samsung Washer and look forward to utilizing the full suite of options.

[This review was collected as part of a promotion.] Unfortunately it has been many years since I have had a brand new washing machine so this was a bit of a splurge for me. I was a little apprehensive at first but am I glad I took the plunge and made this purchase. It confused me at first that the water didn't immediately start running into the drum but after doing a little research I realized it was calculating how much water to put in for the load that I was washing. I really like that it uses more water as I try my best to be energy conscious and conservative. I love being able to look into the glass lid and see what stage the machine is in. I find it fascinating that the agitator and the drum move in opposite directions. The drum is really large for those big items that I previously had to take to an external laundry. Washing bedspreads and comforters will now be much easier. There are so many different settings but by far my favorite is the presoak option. My roommate is an auto mechanic and his clothes are really stained and dirty when he comes in from work. Washing them now has become a breeze! We no longer have to continue to reset the machine so that they get a good soak. I haven't quite mastered the Smart Things app. That will be a work in process but I look forward to doing more research and learning how to master this machine. I am really pleased with it!

[This review was collected as part of a promotion.] I love this washer. I replaced an old washer I had with this one and it is a huge difference. First off, this washer has quite a lot of space. So it's perfect for large families or even those big quilts you have at home. It washes the clothes seamlessly. I love the fact that you can use the Smart Things App on your phone with this washer. It basically let's you know when your washer is done and more. There is even recommendation on what settings to use for your laundry. I highly recommend this washer to anyone looking to upgrade.