[This review was collected as part of a promotion.] This washing machine is amazing. I love the fact that it's the Extra Large capacity model that can easy wash my comforters, rugs and sheets. It even let's you know the duration for the different wash cycles, I love the soft self closing lid, I love that it is super quiet when being operated. It has so many cool features. Samsung outdid themselves on this washing machine.

I don’t even know where to start but this machine is the worst functioning appliance I have ever had. It did not even perform better than some of the cheap washing machines that were in apartment buildings when I used to rent. It constantly tangled clothes no matter how much you spread them out and how little the load. It even damaged and ripped some clothes. It did not handle comforters Well even the lightweight ones when this is supposed to be a large capacity machine. Water would be left at the bottom of the machine and clothes did not spin out well and I didn’t even have the machine halfway full. The last final thing is the electric panel went out and the machine just stopped working I only had it for a couple of years. Thankfully I had a warranty and I am now getting another machine I will be going back to my LG front load brand and buying the same model which I had for 11 years. I gave it away to my children. I am disappointment in Samsung as they used to have quality products I feel like they are now below standard and they really need to improve if they want to be around as a reliable brand. I would not recommend this machine to anyone I really hope there’s an improvement.

[This review was collected as part of a promotion.] This washer has numerous cycle options and even ones you can download though the SmartThings app. I also like that the app will tell you when a cycle is over, so you know when to go switch your clothes around. This is helpful when you don't hear the really long singing chime at the end of a cycle. I really like how clean my clothes are coming out compared to my old washer. This machine is very quiet, and washes load quickly. I am impressed with it so far. It is very user friendly. It is very deep, and I have to use a step stool to reach all the way in to retrieve my items at the end of a cycle, but that is a minor inconvenience. I have had it come unbalanced with my bedding, so I will have to see what the proper size load with that is right for the bedding setting, but otherwise I have had no issues and would recommend this washer. I have three pets and I do think this washer helps to remove the hair off of my clothing.

I’ve had this washer barely 3 months and I keep having issues. won’t drain, won’t switch cycles, tub making grinding noise then stuck in lock position now the door lock not working What happened to Samsung being one of the best appliances out there. Would not reccomend

[This review was collected as part of a promotion.] Single person so do not do a whole lot of laundry.power is intermittently staying on after cycle complete.tried to do warrenty on line yesterday but got an error.was given # to call.first time was 14 minutes before i got cut off.2nd lady could not understand my problem she kept saying washer not spinning and finally said that she would have service call me so i am waiting on service to call me.

We've had this for about 8 months now and have overall been happy with the performance. The capacity is great and the cleaning power is great if you can find the right settings. The controls/settings are the downside. They're a bit confusing to understand what you need for your specific load. It's also annoying that on startup it resets to the same default setting which is never the one you're going to use even for a "normal" load so you're pressing buttons to adjust settings on every load. I do find that I end up using the "deep fill" option more than I expected on bigger loads to really get things fully clean. Once you get used to the settings it does perform well overall. We were also very happy with the perks you get on buying appliances from Sams Club. Much better value than the home improvement stores and the pricing at Sams is equal or better even before factoring in the perks, so I would definitely recommend Sams for your appliance purchases in the future!

[This review was collected as part of a promotion.] Amazing how much laundry this holds and washes effectively. Our old washer was labelled 4.5 cu ft, but this seems to hold at least twice as much - and cleans well. The options for settings cover everything we could need and then some. The app integration is great - no more forgetting about the load in the washer.

[This review was collected as part of a promotion.] So happy I made the decision to get this washer. It has a huge 5.5 barrel after it was setup I instantly washed my king blanket. It didn’t even take up half the washer! I love that it has the handwashing nozzle and it’s easy to use with a push of a button. Definitely a life saver in moments of need.

[This review was collected as part of a promotion.] I bought this washer several months ago and I am so very pleased with it! Easy to use, cleans well, spins well. Being a large capacity machine it does take longer to run but I wanted a machine that will handle king sized quilts and it does beautifully! Will definitely be purchased a Samsung dryer when my current one gives up the ghost!

[This review was collected as part of a promotion.] Bought this washer about a month ago, has been working well so far. Does a decent job cleaning my clothes that can get pretty crusty. Dirt bike pants and jerseys come out clean which was a struggle for my other washer. I do have the agitator model which makes a difference.