[This review was collected as part of a promotion.] Single person so do not do a whole lot of laundry.power is intermittently staying on after cycle complete.tried to do warrenty on line yesterday but got an error.was given # to call.first time was 14 minutes before i got cut off.2nd lady could not understand my problem she kept saying washer not spinning and finally said that she would have service call me so i am waiting on service to call me.

[This review was collected as part of a promotion.] I bought this washer several months ago and I am so very pleased with it! Easy to use, cleans well, spins well. Being a large capacity machine it does take longer to run but I wanted a machine that will handle king sized quilts and it does beautifully! Will definitely be purchased a Samsung dryer when my current one gives up the ghost!

has Energy Star rating, most likely because spin is 750 rpm. (front loaders more like 1200 rpm). leaves items like jeans, flannel wet. increased my dry time x2. Energy savings??? Also no separate spin- only cycle ; this would allow one to reorganize the clothes and drain more water. on the plus side: deep fill, deep wash provides water to roughly 3/4 full, so real capacity is less, closer to 4cft, but that is still good. Does not clean as well as I would like, but good enough for today's machines. I would LOVE this machine if the spin was repeatable as a separate cycle OR they brought up the spin to 1000-1100 rpm. Lose the useless Energy Star designation and give us a machine that is AMAZING in flexibility.

[This review was collected as part of a promotion.] We bought our last washer over 10 years ago and it was finally starting to have problems. We went shopping to pick out a new washer, expecting to get one about the same size as our old one (4.5 cubic feet). When my wife saw this 5.4 cubic feet Samsung washer, she immediately wanted it. I liked the features, the build quality, and the fact it was a smart washer that could connect to Samsung SmartThings which I was already using for my TV and a smart computer monitor. My wife loves that even though it is a smart washer, she can do everything she needs using buttons and dials like she is used to. Does an excellent job getting our clothes clean and at washing larger loads like bankets.

[This review was collected as part of a promotion.] I love my wssher. It is quieter than my previous washer. I love that I am able to connect through my smartphone, and is able to get notifications when the cycle is complete. As well as having to start or restart a cycle.

The design of Samsung is not made to last. There are rods in them that break and are not covered by the warranty. Samsung doesn’t tell you this and instead will gives you the run around and then sends a repair tech out that will charge you $170 just for showing up and telling you they can’t do anything about it unless you want to dish out an additional $800 for labor/parts. The washing machine is in fact useless. Samsung is really out here stealing our money. I called Samsung to see if there was anything they can do (issue a credit of the $170) and of course they said no. I even suggested if they could put the $170 towards a new machine for me but they said no to that as well.

[This review was collected as part of a promotion.] Love the sleek modern styling and the black stainless steel is terrific. The large capacity means I can wash my comforters & quilts at home now. The performance is terrific, getting my laundry ckean the first time means no rewashing.

[This review was collected as part of a promotion.] This is the best washer I have ever owned. My clothes smell and feel so much cleaner than they did with my old washer. It agitates them around so much better than my old washer did, and uses less water!!

[This review was collected as part of a promotion.] I love this washer. I replaced an old washer I had with this one and it is a huge difference. First off, this washer has quite a lot of space. So it's perfect for large families or even those big quilts you have at home. It washes the clothes seamlessly. I love the fact that you can use the Smart Things App on your phone with this washer. It basically let's you know when your washer is done and more. There is even recommendation on what settings to use for your laundry. I highly recommend this washer to anyone looking to upgrade.

This washer has a design flaw in the suspension rods. The damper will not last long and when is damaged it will affect the spin cycle causing unbalanced load error. I had this problem after just a year and a half. You can change the suspensions rods by yourself but that will not solve the problem, they will be damaged again in 2-3 months. If you call the repair service it will cost at least half of the price of the washer. It is unbelievable that they are still selling this machine! Avoid to waste your money with the top load and buy a front load!