I’ve had this washer barely 3 months and I keep having issues. won’t drain, won’t switch cycles, tub making grinding noise then stuck in lock position now the door lock not working What happened to Samsung being one of the best appliances out there. Would not reccomend

[This review was collected as part of a promotion.] This is the best washer I have ever owned. My clothes smell and feel so much cleaner than they did with my old washer. It agitates them around so much better than my old washer did, and uses less water!!

[This review was collected as part of a promotion.] Best purchase i ever could have made. I love that it comes with so many options to match your needs. My favorite part is the smart mode. I can be anywhere around weather in or out the house and still recieve alerts for when it's finished.

[This review was collected as part of a promotion.] I love Samsung everything. My old washer I had to pour the detergent into the actual machine itself making such a mess, but this washing machine comes with a compartment for detergent, fabric softener, and bleach! Self clean feature is excellent keeping the machine away from the build up etc. Also I noticed a little tune when the cycle is finished.You can set everything up in the SmartThings app without get up so many options.The washer also came with a water spills .Samsung thought of everything.

[This review was collected as part of a promotion.] We love this new washing machine! It is large capacity and can handle big items like comforters, king size bedding and many many towels or clothing items. It is quiet and easy to set temperature and cycle settings. We also love that there's an app for our phone so we can check on it if need be or it lets us know when the wash is completed. What a great purchase!

DO NOT BUY. Samsung lasts 2 years max. Then breaks, just as the warranty expires. We have to “babysit” our washing machine. It takes up to 2.5 hours for one load because each load goes off balance when spinning. So much water wasted. Went to my mom’s condo to do her laundry in her community laundry room because her Samsung stackable washing machine’s belt shredded (causing major plumbing issues), 2 weeks after 2 week warranty expired. Her community washer was a Samsung (same as mine). It took 2.5 hours to do one load because it kept going off balance on spin cycle. I had to readjust laundry and restart spin cycle 7 times, just like home machine. Do not buy!

[This review was collected as part of a promotion.] I bought this washer several months ago and I am so very pleased with it! Easy to use, cleans well, spins well. Being a large capacity machine it does take longer to run but I wanted a machine that will handle king sized quilts and it does beautifully! Will definitely be purchased a Samsung dryer when my current one gives up the ghost!

[This review was collected as part of a promotion.] We bought our last washer over 10 years ago and it was finally starting to have problems. We went shopping to pick out a new washer, expecting to get one about the same size as our old one (4.5 cubic feet). When my wife saw this 5.4 cubic feet Samsung washer, she immediately wanted it. I liked the features, the build quality, and the fact it was a smart washer that could connect to Samsung SmartThings which I was already using for my TV and a smart computer monitor. My wife loves that even though it is a smart washer, she can do everything she needs using buttons and dials like she is used to. Does an excellent job getting our clothes clean and at washing larger loads like bankets.

[This review was collected as part of a promotion.] My new Samsung electric dryer has been working non-stop, it seems. We do laundry at least a few times a week, so the dryer has been tested well. It exceeded our expectations. 1. The drying time has been cut immensely. No matter which 'drying level' I choose, the clothes are dry very fast. I like to hang some of my clothes while they are still damp, but with this dryer I didn't get the chance, because the cycle would end so quickly. 2. The number of cycles and variety of options are great for our family. Depending on the fabric, occasion, type of garment, we can choose the appropriate settings that fit our needs. So far, they have all been great. 3. Looks: the dryers stands tall and looks nice. I was worried about the white look, but now I am happy about it. It looks modern and elegant. 4. Dryer's capacity is enormous! Lots of clothing normally would mean lots of separate cycles and time wasted, but with this dryer we save time, money and energy.

Run for your life from this washer! If you like a high water bill then get it! Unfortunately it can’t handle spinning large and even small loads. It’s very iffy. Sometimes it will sometimes it won’t even after adjusting the load. It gets out of balance and then fills back up with fresh water multiple times until it’s balanced where it feels fit. We tried replacing the springs it seemed to help at first then back to UR or UB code. Until I get a new washer I can trust I have to babysit my laundry while I use this machine to make sure it doesn’t keep filling with water all day just to spin water from the laundry. Shameful!