[This review was collected as part of a promotion.] Single person so do not do a whole lot of laundry.power is intermittently staying on after cycle complete.tried to do warrenty on line yesterday but got an error.was given # to call.first time was 14 minutes before i got cut off.2nd lady could not understand my problem she kept saying washer not spinning and finally said that she would have service call me so i am waiting on service to call me.

[This review was collected as part of a promotion.] We bought our last washer over 10 years ago and it was finally starting to have problems. We went shopping to pick out a new washer, expecting to get one about the same size as our old one (4.5 cubic feet). When my wife saw this 5.4 cubic feet Samsung washer, she immediately wanted it. I liked the features, the build quality, and the fact it was a smart washer that could connect to Samsung SmartThings which I was already using for my TV and a smart computer monitor. My wife loves that even though it is a smart washer, she can do everything she needs using buttons and dials like she is used to. Does an excellent job getting our clothes clean and at washing larger loads like bankets.

[This review was collected as part of a promotion.] This washer is amazing! It replaces a front load that always had a funky smell because of the scum that was left in the seal. I was so glad to be able to replace it. The drum on this washer is so deep and fits so many clothes. I almost need a stool to reach the bottom! There are many settings for every load type and even a self clean option. Excited to try that function out! Its very quiet and you can hardly hear it when its running. I paired it with my smart things app and its so cool to be able to control it from my phone. It even shows the time left on a cycle. This feature will be amazing for when I'm away from home and forget to start the load! Overall I've been so happy with this washing machine!

[This review was collected as part of a promotion.] Amazing how much laundry this holds and washes effectively. Our old washer was labelled 4.5 cu ft, but this seems to hold at least twice as much - and cleans well. The options for settings cover everything we could need and then some. The app integration is great - no more forgetting about the load in the washer.

We've had this for about 8 months now and have overall been happy with the performance. The capacity is great and the cleaning power is great if you can find the right settings. The controls/settings are the downside. They're a bit confusing to understand what you need for your specific load. It's also annoying that on startup it resets to the same default setting which is never the one you're going to use even for a "normal" load so you're pressing buttons to adjust settings on every load. I do find that I end up using the "deep fill" option more than I expected on bigger loads to really get things fully clean. Once you get used to the settings it does perform well overall. We were also very happy with the perks you get on buying appliances from Sams Club. Much better value than the home improvement stores and the pricing at Sams is equal or better even before factoring in the perks, so I would definitely recommend Sams for your appliance purchases in the future!

[This review was collected as part of a promotion.] It’s a beautiful looking washer and what I like about it is that I can use it from an app and be notified on my phone when it’s done. I like how deep and wide the inside is. It’s perfect for my height I am 5’6”. It’s not a big bulky machine it’s the perfect size.

[This review was collected as part of a promotion.] I love my wssher. It is quieter than my previous washer. I love that I am able to connect through my smartphone, and is able to get notifications when the cycle is complete. As well as having to start or restart a cycle.

[This review was collected as part of a promotion.] This replaced a previous Samsung washing machine I had. This one’s even better. Big tub, very quiet and seems to wash the clothes more efficiently than my old washer. If I had to pick one thing, I didn’t like about it it would be the top portion of the washing machine is plastic. This area you lean on when you’re trying to get clothes in and out and I’m afraid someday it may crack. Other than this, this is a great washing machine that I would definitely Recommend.

[This review was collected as part of a promotion.] So far the washer has been amazing.Its huge to do blankets and heavy loads.Just what I needed for my big laundry.Its quiet when running.I looked at a lot washers and reviews.I settled on this one after the research.And you know what so far it’s lived up to my expectations.Thank you Samsung!!!!!!

[This review was collected as part of a promotion.] I just replaced my old Washing Machine with this unit - hoping to find something that worked faster, handled larger loads, and made less noise. I wish I would have done this a while ago. My new Samsung has all the features and more that I could have hoped for. The biggest initial difference was how much quieter this unit is - hardly any noise and no vibrations. There are also ton of settings that allow me to find what's right for the type of load I'm cleaning. I also learned about the WaterJet option which is like having a sink in the laundry room to pre-soak and clean/treat items for those who don't have a sink. Another nice feature for those without a sink in their laundry room is the WaterJet option. I would highly recommend a unit with an agitator. It gets your clothes cleaner in a shorter amount of time and prevents them from clumping together in one area, which happens on a lot of machines when you put a bunch of items in the basin. Also, since it's a top-load, there's no musty smell like I've noticed on many front load machines. The SmartThings app allows me to see how much time is required to finish the load when I'm not in the same room or away from the house. It was surprisingly easy to set up on my phone. I found everything straight-forward to use and hardly even had to reference the manual. Really happy with this purchase!