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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
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4.5 out of 5 stars
stars1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)
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Showing 581-590 of 606 reviews
Mar 19, 2019
DB3255
3 out of 5 stars review

Office Chair Review

This chair is alright but definitely not the most comfortable office chair I have ever owned. The armrests to me are much to high to comfortably work at a computer desk. Adjustable armrests would greatly improve the quality of this chair.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Hi There, <br />Thank you for the feedback! We're sorry that you're not completely satisfied with your chair. If there is anything our customer service team can do please feel free to contact us at (800) 379-9773 or at service@truedesigns.com.

Sep 1, 2021
Otown Rydr
5 out of 5 stars review

Great sturdy and super comfortable

Waited 2 weeks for this chair and very glad I did. I am a bigger guy and have scoliosis and this chair is tge best chair ive owned. Got side supports for my back also helps me sit straight. La-z-boy is a great company.

Helpful?2T7ODVWZMIPF13624717964
Dec 19, 2022
Scott
2 out of 5 stars review

Dissapointment

The chair looks nice and is comfortable enough, but when it was first put together, the back leaned to one side. After 18 months, the chair would not stay up. Rated for 350 lbs and I am 280. Only use for an hour or 2 in the evening.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Hello Scott, we are sorry to hear that your chair is falling apart. It sounds like your product is in need of a replacement gas lift. Our team is ready to help! Please do not hesitate to contact us at service&#64;trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Apr 20, 2019
alda
5 out of 5 stars review

love my chair

bought this recently ...was very easy to set up....the adjustment factor for height is wonderful as the other users are taller than me so we adjust it for ourself each time ...works so well...wonderful purchase

Helpful?2T7ODVWZMIPF13624717964
Oct 4, 2019
Taterlady
5 out of 5 stars review

Thee Perfect Chair!

It's wide enough for me husband and I'm smaller than he is so for me it's like sitting in Daddy's chair but we both love it as it is soooo comfortable!

Helpful?2T7ODVWZMIPF13624717964
Apr 2, 2021
Sanjin
3 out of 5 stars review

Comfortable/large seat

Chair arrived today, easy to set up. Just not sure if the color of the "leather" is supposed to be like this on the photo? On line did not look like that at all. The front is looking completely smooth but the back side is discolored like this.

Helpful?2T7ODVWZMIPF13624717964
Nov 9, 2019
lulu
1 out of 5 stars review

comfortable but...

Why do you have a 10 year warranty on the chair? as a whole, when your warranty actually covers only the frame but not the cheap bonded leather cover??

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

The warranty should cover all parts. We are more than happy to assist with that. Can you please contact either service@trueinnovations.com or call 800.379.9773? That way, we can identify what parts you need, start a warranty claim for you and have that part shipped out.

Mar 1, 2022
small town shopper
5 out of 5 stars review

comfy

Chair arrived early for my son's birthday. He said it took 5 minutes to snap in the wheels and back. He said it was very comfortable. He is a high school and the school couldn't afford to replace his broken chair so I got him this.

Helpful?2T7ODVWZMIPF13624717964
Aug 27, 2021
Steve
4 out of 5 stars review

leaned left but easy fix

Easy to assemble. I noticed the seat was a bit lower on the left side. Rather than returning it I got a pack of 5/16” washers for $1.38. A stack of 3 between the front and back bolts raised it to level.

Helpful?2T7ODVWZMIPF13624717964
Aug 11, 2019
misslaydey
5 out of 5 stars review

Best Chair Ever

I am a have 2 knee replacements so some chairs are low but this chair is awesome! I am also plus size and this chair is very comfortable. It was easy to assemble and I am so glad I purchased this!

Helpful?2T7ODVWZMIPF13624717964