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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)
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Showing 1-10 of 606 reviews
May 16, 2021
Javy
5 out of 5 stars review

Verified Purchase

Love it!!!

I should have gotten this chair a long time ago but now I have it. Now no more chair roulette and nights with back pain. I'm 290lbs and this chair holds me up pretty awesome. Now I can work extra hours without worrying about my back hurting or stressing myself out! A highly recommended chair for work from home heavy setters.

Helpful?2T7ODVWZMIPF13624717964
Nov 18, 2018
descent2
5 out of 5 stars review

Verified Purchase

La-Z-Boy Nailed it!!

La-Z-Boy Nailed it with this chair. It is so comfortable and has the proper padding for comfort including the precise lumbar support for my lower back. I liked the chair so much I gifted one to my girlfriend. Maybe the most comfortable chair I have ever owned. :)

Helpful?2T7ODVWZMIPF13624717964
Jul 12, 2021
Shopper
5 out of 5 stars review

Verified Purchase

LOVE IT!!

Excellent chair and very comfortable! A family member told me about this chair and how much they liked it and I've been struggling with not enough cushion in other chairs I've bought since working from home and this chair is AMAZING! No more pain in the rear after sitting all day!

Helpful?2T7ODVWZMIPF13624717964
Sep 27, 2018
mcreed51
5 out of 5 stars review

Verified Purchase

Great chair

I have already reviewed this chair when I bought the first one. I stated then that I might buy an additional one and I did. I went through several chairs trying to find one that I could use 24/7. This chair fit the bill. Very comfortable and well built. I now have one in reserve for when anything happens to the one I am using now. From my experience, by the time I will be in the need for a new chair, I will not be able to find this chair.. I am 5'9” and approximately 280, disabled and in my 60's. Be aware that the wheels on this chair are for carpet. I use it on hardwood and no marks or scuffs but I have to use the arms to sit down as it will roll out from under me. Love this chair.

Helpful?2T7ODVWZMIPF13624717964
Oct 8, 2018
royd
5 out of 5 stars review

Verified Purchase

very comfortable and well made chair

Arrived as scheduled and was easy to assemble. Just slide the parts together and it was ready to go. Much more comfortable than my old one. Is built sturdier than many of the chairs that I have looked at.

Helpful?2T7ODVWZMIPF13624717964
Jan 8, 2023
Susan
5 out of 5 stars review

Verified Purchase

Terrific chair

This was a Christmas present for my brother who is a large man. Not only tall, but weighing in about 275. He sits all day for work, and loves this chair. So happy I surprised him with something he not only needs, but loves.

Helpful?2T7ODVWZMIPF13624717964
Nov 6, 2018
Will
4 out of 5 stars review

Verified Purchase

Comfortable

I've had this chair in my office for about a month. It is very comfortable, great support, stable, and looks good. I think the only thing i'd change is I wish the range of adjustments were greater. I'd like the arms to go down slightly and the chair to rise up a little higher. Overall very happy with the purchase.

Helpful?2T7ODVWZMIPF13624717964
Dec 16, 2021
Alessar
4 out of 5 stars review

Verified Purchase

Big and Short

The chair is comfortable to sit in and assembled quite easily. However the seat height is bad. I am 5'10" and it is not tall enough that I can sit with my knees at 90 degree angle. I am already using a chair pillow. I could have sworn the box said it adjusted from 21"-23" but measuring mine it adjusts it looks like the top of the front of the seat cushion is about 21 1/2" and that's before my weight presses down. The gas support cylinder on mine doesn't look like it telescopes as much as the picture in the product listing, and it felt this way upon assembly, it's not like the gas failed after I sat on it. (And I weight 310 with this rated to 350 pounds). So, either its designed too short, or there's something wrong with mine, in either case it's a problem.

Helpful?2T7ODVWZMIPF13624717964
Apr 7, 2022
kahc
2 out of 5 stars review

Verified Purchase

Expected Better

I have submitted my complaints about quality directly to the manufacturer, but there has been no response. The chair is OK, but there are several finish flaws with rough metal edges, misaligned upholstery on the arms, plastic bits hanging where they probably shouldn't. Definitely not up to La-Z-Boy standards.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773 and ask for Jesus Rodriguez

Apr 27, 2022
Susan Smith
1 out of 5 stars review

Verified Purchase

Disappointing

Have purchased 2 of these chairs - they are nicely padded and comfortable at first. However, the chair leans to one side after some use - making it uncomfortable. This chair started leaning after only a few weeks. Will not purchase again.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Thank you for taking the time to let us know about your experience. It sounds like your product is in need of a replacement seat placement. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.