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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)
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Showing 571-580 of 606 reviews
Mar 6, 2022
Tyler
5 out of 5 stars review

best chair ever

I bought this chair because of the weight it can support, this is by far the most comfortable office chair I have ever used. It's wider, plusher, and sturdier than chairs I have purchased at 5's the price. One of my employees loved it so much I had to purchase one to avoid coming into work to my chair being stolen.

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Aug 7, 2019
Bachy
5 out of 5 stars review

Amazing Chair

This chair was a gift for my husband who just retired. He loves it. He's a big guy who deserves comfort. I'm so happy I came across this beautiful chair. The price was great. The chair is cushioned very well. And was easy to put together..thinking of getting one for me..

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Mar 21, 2019
MDS
5 out of 5 stars review

Tried in store- really comfortable

This chair is very comfortable, much better than the $100 Sam;s Club Serta that I replaced. Very easy tool-less assembly. But what is really incredible in this price range and needs to be highlighted is that this La-Z-Boy comes with a full 10 year warranty and that is on the entire chair, not just the mechanical parts. My only negative is that once again Fedex failed to deliver on the day they indicated it would be delivered and the box was almost destroyed due to poor handling. It had major gashes that had been taped up. Fortunately no damage claims were necessary.

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Mar 3, 2024
bob27
3 out of 5 stars review

Could use a more stable base.

I've been using this chair for a year, and I've fallen back twice, randomly, without doing anything that would obviously cause a person to fall back in their chair, like tilting the chair back beyond its design, so the wheels come off the ground. The first time could've been a fluke, but the second time - it's the chair. The base just happened to be oriented in a way that made it more susceptible to tipping, which shouldn't even be a thing. Perhaps the base needs to be longer, heavier, and or have an additional wheel. I'm about 230lbs. I chose this chair, for the headroom in its capacity to handle my weight. Thankfully, I only got a little bump. I wouldn't recommend this chair for fear that someone else may get hurt worse.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Thank you for sharing your experience with us, we are sorry to hear that you tipped back in your chair. Please feel free to reach out to a customer service representative at 800-379-3779 or service@trueinnovations.com so that we can determine if there is a different base that would be suitable for your chair.

Mar 26, 2023
Charles
5 out of 5 stars review

Verified Purchase

Awesome

Sturdy and comfortable

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Mar 29, 2023
Cher
5 out of 5 stars review

Verified Purchase

Comfort with style

Comfort and stylish

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reply from True Customer Service

Thank you for the 5 star review! We are so happy to hear that you are happy with your La-Z-Boy Alston chair. We are here for you if you need any assistance in the future, please don't hesitate to contact us at 800-379-9773.

Mar 12, 2023
Linda W
5 out of 5 stars review

Verified Purchase

Awesome chair

Awesome Desk Chair

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Nov 28, 2020
ty
5 out of 5 stars review

Verified Purchase

excellent

very (!) comfortable

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Aug 10, 2023
Liz42
1 out of 5 stars review

3 months, breaking down

Breaking down after 3 months, granted I sit in this thing a lot, but still....3 months?! The back keeps popping out of the pins, arm rests are loose.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Hello Liz, thank you so much for reaching out in regards to La-Z-Boy Alston chair. We are sorry to hear that you are experiencing issues with your new chair. This is not typical, and is covered under warranty. Please contact us at 800-379-9773 so that we can get your chair in great condition! You can also email us at service@trueinnovations.com.

Aug 11, 2019
misslaydey
5 out of 5 stars review

Best Chair Ever

I am a have 2 knee replacements so some chairs are low but this chair is awesome! I am also plus size and this chair is very comfortable. It was easy to assemble and I am so glad I purchased this!

Helpful?2T7ODVWZMIPF13624717964