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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars
1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)

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Showing 571-580 of 606 reviews
Mar 27, 2019
Reviewer name: bobbie
5 out of 5 stars
5 out of 5 stars review

Perfect Size

This La-Z-Boy Chair was the way to go!!! It's big, roomy and very comfy. I got it on sell and it was worth every penny. If you find yourself questioning the size of other chairs being to snug, then look for a La-Z-Boy Chair, you won't be disappointed.

Helpful?2T7ODVWZMIPF13624717964
Mar 21, 2019
Reviewer name: MDS
5 out of 5 stars
5 out of 5 stars review

Tried in store- really comfortable

This chair is very comfortable, much better than the $100 Sam;s Club Serta that I replaced. Very easy tool-less assembly. But what is really incredible in this price range and needs to be highlighted is that this La-Z-Boy comes with a full 10 year warranty and that is on the entire chair, not just the mechanical parts. My only negative is that once again Fedex failed to deliver on the day they indicated it would be delivered and the box was almost destroyed due to poor handling. It had major gashes that had been taped up. Fortunately no damage claims were necessary.

Helpful?2T7ODVWZMIPF13624717964
Mar 6, 2019
Reviewer name: Kevin
5 out of 5 stars
5 out of 5 stars review

Great comfortable chair

I just received my La-Z-Boy office chair today. It was the easiest chair assembly I have experienced. So much so, it was almost a joy. It is the most comfortable office chair I have ever sat in. If it is like all the other La-Z-Boy chairs I've had, it will give me years and years of use.

Helpful?2T7ODVWZMIPF13624717964
Jun 15, 2020
Reviewer name: GLR58
2 out of 5 stars
2 out of 5 stars review

Seat cushion does not support 220 lbs.

The Alston is of very poor quality for a La-Z-Boy product. Come to find out it is actually made in China by True Innovations for La-Z-Boy. The size is appropriate for a big and tall chair. At 6 ft. 220 lbs., the chair is almost too big for me. However, the seat cushion is made of cheap low-density foam causing me to bottom out even at my weight. Feels like I am sitting on a board. My old worn out Serta seat cushion did not flatten out like this one. I would return except I am in process of returning another chair that was too small but provided way better support. Hopefully the memory foam cushion I am buying will make this chair usable. I will be reluctant to buy any La-Z-Boy products after this.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Thank you for your feedback. If you ever need service on your chair please don't hesitate to contact us at service@trueinnovations.com or give us a call at 800.379.9773.

Mar 12, 2023
Reviewer name: Linda W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome chair

Awesome Desk Chair

Helpful?2T7ODVWZMIPF13624717964
Nov 28, 2020
Reviewer name: ty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

excellent

very (!) comfortable

Helpful?2T7ODVWZMIPF13624717964
Mar 26, 2023
Reviewer name: Charles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Sturdy and comfortable

Helpful?2T7ODVWZMIPF13624717964
Mar 29, 2023
Reviewer name: Cher
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort with style

Comfort and stylish

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Thank you for the 5 star review! We are so happy to hear that you are happy with your La-Z-Boy Alston chair. We are here for you if you need any assistance in the future, please don't hesitate to contact us at 800-379-9773.

Aug 10, 2023
Reviewer name: Liz42
1 out of 5 stars
1 out of 5 stars review

3 months, breaking down

Breaking down after 3 months, granted I sit in this thing a lot, but still....3 months?! The back keeps popping out of the pins, arm rests are loose.

Helpful?2T7ODVWZMIPF13624717964
reply from True Customer Service

Hello Liz, thank you so much for reaching out in regards to La-Z-Boy Alston chair. We are sorry to hear that you are experiencing issues with your new chair. This is not typical, and is covered under warranty. Please contact us at 800-379-9773 so that we can get your chair in great condition! You can also email us at service@trueinnovations.com.

Nov 9, 2019
Reviewer name: lulu
1 out of 5 stars
1 out of 5 stars review

comfortable but...

Why do you have a 10 year warranty on the chair? as a whole, when your warranty actually covers only the frame but not the cheap bonded leather cover??

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

The warranty should cover all parts. We are more than happy to assist with that. Can you please contact either service@trueinnovations.com or call 800.379.9773? That way, we can identify what parts you need, start a warranty claim for you and have that part shipped out.