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Customer reviews for La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors for
La-Z-Boy Alston Big & Tall Executive Chair, Supports up to 350lbs, Assorted Colors
4.5 out of 5 stars
stars
1,200 ratings606 reviews
  1. 5 stars76% (916)
  2. 4 stars11% (134)
  3. 3 stars4% (46)
  4. 2 stars3% (31)
  5. 1 star6% (73)

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Showing 551-560 of 606 reviews
Apr 7, 2019
Harold
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great features and comfort

This chair is the best office chair I have ever had.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

HI Harold, <br />We hope that you're enjoying your chair!

Oct 25, 2018
ginny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable chair

My husband and I are very pleased with our new chairs.

Helpful?2T7ODVWZMIPF13624717964
Oct 24, 2018
Smitty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Chair for the price and comfortable.

Love the great big chair!!!

Helpful?2T7ODVWZMIPF13624717964
Dec 5, 2019
Cwan
2 out of 5 stars
2 out of 5 stars review

I love the chair, but it sinks when I sit in it!

I love everything about this chair except for the fact that it sinks when I sit on it. I weigh 212 lbs. so it can't be that I weigh too much. We have tighten everything and it still continues to sink! Please, somebody help me!

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

I am sorry to hear that. It sounds like you need a new gas lift. We are more than happy to assist with that. Can you please contact either service@trueinnovations.com or call 800.379.9773? That way, we can go ahead and start a warranty claim for you and have that part shipped out.

Dec 1, 2021
Rod
1 out of 5 stars
1 out of 5 stars review

BOOOOO HISSSSSSSS

hydraulic piston broke after only 6 weeks - the chair was very comfortable but after only 6 weeks the cylinder failed and it would not stay in the risen position. Returned it to Sam's and will look elsewhere for a good chair.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service&#64;trueinnovations.com, or call (800) 379-9773.

Oct 4, 2021
bs45
5 out of 5 stars
5 out of 5 stars review

Comfort!

Best computer chair I've ever owned. I returned my gaming chair for this and it was the best thing I've ever done. Don't buy if you aren't 6ft or taller though. Your feet will he dangling

Helpful?2T7ODVWZMIPF13624717964
Aug 19, 2022
Tom in Vegas
5 out of 5 stars
5 out of 5 stars review

Assembled in less than 5 minutes.

Not only is it a comfortable, well made, sturdy office chair at a fantastic price, but I had it assembled it less than five minutes. I went to my office on Saturday morning to put it together and had the rest of the morning to myself.

Helpful?2T7ODVWZMIPF13624717964
Feb 7, 2022
JeffH
5 out of 5 stars
5 out of 5 stars review

Amazing Office Chair

Love it! It was easy to put together also very great instructions and took literally 10 mins to put together. The packaging was a bit tough to get open but there is a reason for it being so. It was because the item arrived in pristine condition inside the well packaged box.

Helpful?2T7ODVWZMIPF13624717964
Aug 20, 2019
beep chirp whirr
1 out of 5 stars
1 out of 5 stars review

Cylinder failing after <6 months...

I moved recently, and went to replace my office chair. I've had good luck with chairs from Sam's, and my previous one I'd had for something like 8 years. I purchased this chair on 13 March, and here it is, 20 Aug, and the cylinder won't stay raised for more than 20 minutes at a time. I'm a tall guy, and the chair works great - at full height. Once it collapses down, however, it becomes super uncomfortable for me. Not sure if I just got a bad cylinder or what. Most of the rest of the chair is great, but the cylinder is making it unusable for me.

Helpful?2T7ODVWZMIPF13624717964
reply from Supplier Response

Hello, we’re sorry to hear about these issues you’re having with this office chair. If there is anything our customer service team can do to help, please feel free to contact us at (800)379-9773 or at service@trueDesigns.com

Jun 27, 2022
Gemhunter
5 out of 5 stars
5 out of 5 stars review

great Chair

I bought this chair about 5 years ago. It was great till the other day my left arm brock I thought that a screw came lose but not. Sad thing is I can't find my receipt. This lasted longer then any chair I had before. I need to find my receipt foe this chair has a 10 year warranty

Helpful?2T7ODVWZMIPF13624717964