Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
Back to item details
4.3 out of 5 stars
stars
267 ratings267 reviews
  1. 5 stars74% (197)
  2. 4 stars11% (30)
  3. 3 stars2% (6)
  4. 2 stars1% (2)
  5. 1 star12% (32)

Member photos

  • +117 images
Sort by |
Showing 31-40 of 267 reviews
Jun 27, 2026
Reviewer name: Mr Mysterios
5 out of 5 stars
5 out of 5 stars review

Does great job

So far have had no problems with new washer it has functioned wonderfully Have done small to large loads including queen size comforters with no issues

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
May 25, 2026
Reviewer name: Brad
1 out of 5 stars
1 out of 5 stars review

Absolute TRASH

If I could give it a negative 948858492 I would. Biggest piece of junk I've ever come across as far as appliances goes and same for the stove we bought. I'm not sure how they have a rating above 1 star. DO NOT BUY THIS

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from Samsung

Hi Brad, Reliable performance plays a big role in how your washer supports your day-to-day needs, and we understand how important that is, especially when both your washer and stove haven’t met your expectations. We’d really like the opportunity to take a closer look at what’s been happening and better understand your experience. Please feel free to reach out to us through any of the channels below so we can gather more details and assist you further: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152545744) when you reach out so our team can retrieve your information. We value your feedback and hope to connect with you soon. Geraldine Samsung Care

Aug 3, 2026
Reviewer name: AJJ3
5 out of 5 stars
5 out of 5 stars review

AWESOME

[This review was collected as part of a promotion.] Absolutely love mine especially the self cleaning feature.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Aug 12, 2026
Reviewer name: AlsoNo
1 out of 5 stars
1 out of 5 stars review

No

Garbage suckfest piece of machinery that barely left my sanity. Piece of garbage that sucks and won't shut up about how bad it is. Don't get this.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from Samsung

Hi Valued Customer, We understand your frustration, and would like the opportunity to assist you as soon as possible. At your earliest convenience, please reach out through one of the channels below and reference ticket number (1152984934) so we can look into your concerns: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate your feedback and value your business. Glaiza Samsung Care

Mar 11, 2026
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Good Machine

[This review was collected as part of a promotion.] The washer has worked great. I especially like the large capacity to wash extra large loads. It washes most settings in about 40-60 mins.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Mar 30, 2026
Reviewer name: JorT
5 out of 5 stars
5 out of 5 stars review

Quiet and great features

[This review was collected as part of a promotion.] We love this washer so far. It's quiet and the water dispenser is a great feature for pre-treating stains.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
May 18, 2026
Reviewer name: PATRIOT1776USA
5 out of 5 stars
5 out of 5 stars review

Awesome features

Excellent quality washer. SmartThings makes doing laundry so simple, especially be able to choose time. Extra large tub. Outstanding cycles to choose from. Built in pre stain treater

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
May 20, 2026
Reviewer name: Savalah
5 out of 5 stars
5 out of 5 stars review

Best washer I've ever owned

[This review was collected as part of a promotion.] Washer works great, its quiet, efficient and connects to ny phone so that I can check stuff on the go.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Mar 31, 2026
Reviewer name: Patrick D
5 out of 5 stars
5 out of 5 stars review

Awesome new Samsung Washer

My new Samsung washer is incredible. I could not be happier. I got the unit without the agitator and it makes it so much easier for balance and cleanliness. Five stars all the way.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Apr 10, 2026
Reviewer name: Do not buy Samsung
1 out of 5 stars
1 out of 5 stars review

DON'T BUY SAMSUNG

Stopped working after owning it for a month Don't buy because Samsung does not care about their products or the hardships customers may experience if there are issues.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from Samsung

Thanks for taking a moment to share your experience with your Samsung washer, especially soon after purchase. When something doesn’t work as expected early on, our team is focused on making sure everything is reviewed carefully and that the right support options are clearly outlined. We’re here to help ensure your washer is checked under the appropriate coverage and to guide you through the next steps. Please keep this reference number for your records: 1152377736. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care