I can almost never get the washer to spin. It is consistently unbalanced. I take the clothes out and rearrange them multiple times. I have reduced load size. I have calibrated. Nearly every cycle I am getting an error and dealing with sopping wet clothes. It takes hours to do one load or to dry the wet clothes

[This review was collected as part of a promotion.] Highly Recommend! Smart, Sleek, and Efficient. I absolutely love my new Samsung washer and dryer set! The sleek design looks amazing in my laundry room, and they have been completely trouble-free. What I Love: Smart Connectivity: It syncs seamlessly with my Samsung phone, watch, and TV, which is incredibly convenient. Plus, the little tune it plays at the end of a cycle always makes me smile. Massive Capacity: The washer tub is incredibly deep and handles large loads with total ease. Note: If you're on the shorter side like me, you might want to keep a step stool or a grabber tool nearby to reach the bottom! Clothes are clean and fresh when complete. Fast Drying: The dryer works quickly and thoroughly. I usually stick to the timed dry setting for simplicity. It doesn't have an interior light, but honestly, I don't miss it at all and it wouldn't change my mind about buying it. With so many great features tailored for homeowners, I highly recommend pulling the trigger if you're on the fence. I hope this helps!

[This review was collected as part of a promotion.] Had the washer almost 2 months and use it weekly. So far there are no issues. Enjoying the washer and the notifications with the SmartThings app. Large deep capacity that is easy on me since I'm tall. Like the quick wash when in need the items quicker and want to conserve water. Recommend the washer!

[This review was collected as part of a promotion.] This washer is so smart that you think it knows how to wash your dirty laundry better than you. The settings are easy to use and understand without using a lot of laundry soap. Not only does it clean large loads and/or small loads it can do it all.

I absolutely love my washer and dryer. After going 6 years without a washer and dryer and the extreme cost having to washer at the laundromat was insane. I love that I can fit my queen size comforters and the wash and dry time is not long as well. Definitely easy to setup and connect to the WIFI. With the detergent I use and the amount of wash settings I also notice how the stains are being removed.

[This review was collected as part of a promotion.] This washer is an absolute game changer for our household. The capacity is massive, easily handling our largest comforters and thickest bedding sets in a single load. When it comes to performance, the agitation is powerful yet incredibly gentle on fabrics. It works perfectly alongside the specialized wash cycles to target different fabric types, providing a deeply customized clean every time. We have noticed a major improvement in stain removal, as even old, set in stains come out completely clear without any pre scrubbing. Additionally, the smart connectivity features are seamless. The appliance pairs effortlessly with our devices, sending helpful notifications to our phones the exact moment a cycle finishes.

[This review was collected as part of a promotion.] I love the capacity of this washer. Also having the agitation gets my clothes nice and clean. There are alot of different cycles including a little wash area where I can do my stain-removal. Connectivity was something I didn't know I needed until now. I love having that feature now.

[This review was collected as part of a promotion.] I like the smart features — getting notifications on my phone when the cycle is done and reminders to run the self clean is helpful. My only complaint is that there's a mildew smell after each load (the clothes are fine), but that may be because of our hard water.

[This review was collected as part of a promotion.] I wish it would stay locked through the whole cycle then instead of only when feeling the instead of only when feeling the water. I love the large capacity it has. overall it's a great washing machine.

[This review was collected as part of a promotion.] I purchased the Samsung washer and dryer in July 2025. I wanted a washer with an agitator and that had good durability and large capacity. I love the different options for cycles and the fact that the washer connects to my WiFi to notify me if there is an issue or when the load is done. I have not had any issues thus far and would recommend!