Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.4 out of 5 stars
stars
245 ratings245 reviews
  1. 5 stars76% (186)
  2. 4 stars11% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star11% (26)

Member photos

  • +109 images
Sort by |
Showing 11-20 of 245 reviews
Mar 25, 2026
StlLynn
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] Had the washer almost 2 months and use it weekly. So far there are no issues. Enjoying the washer and the notifications with the SmartThings app. Large deep capacity that is easy on me since I'm tall. Like the quick wash when in need the items quicker and want to conserve water. Recommend the washer!

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 25, 2026
Sjm71
5 out of 5 stars review

Stay locked

[This review was collected as part of a promotion.] I wish it would stay locked through the whole cycle then instead of only when feeling the instead of only when feeling the water. I love the large capacity it has. overall it's a great washing machine.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 21, 2026
Richmondgirl
5 out of 5 stars review

Love my Samsung Washer and dryer

[This review was collected as part of a promotion.] Highly Recommend! Smart, Sleek, and Efficient. I absolutely love my new Samsung washer and dryer set! The sleek design looks amazing in my laundry room, and they have been completely trouble-free. What I Love: Smart Connectivity: It syncs seamlessly with my Samsung phone, watch, and TV, which is incredibly convenient. Plus, the little tune it plays at the end of a cycle always makes me smile. Massive Capacity: The washer tub is incredibly deep and handles large loads with total ease. Note: If you're on the shorter side like me, you might want to keep a step stool or a grabber tool nearby to reach the bottom! Clothes are clean and fresh when complete. Fast Drying: The dryer works quickly and thoroughly. I usually stick to the timed dry setting for simplicity. It doesn't have an interior light, but honestly, I don't miss it at all and it wouldn't change my mind about buying it. With so many great features tailored for homeowners, I highly recommend pulling the trigger if you're on the fence. I hope this helps!

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Apr 25, 2026
Abbie
1 out of 5 stars review

Consistently unbalanced

I can almost never get the washer to spin. It is consistently unbalanced. I take the clothes out and rearrange them multiple times. I have reduced load size. I have calibrated. Nearly every cycle I am getting an error and dealing with sopping wet clothes. It takes hours to do one load or to dry the wet clothes

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hello Abbie, Your feedback sheds light on how reliability factors into daily routines when dependability is expected from a washer. Top‑load washers rely on balanced loads, stable leveling, and responsive suspension to move smoothly into high‑speed spin, and when any of those elements are disrupted, the unit may pause or retry to protect the wash system. This guide offers helpful steps to support smooth, steady spinning performance. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ If the behavior you’re seeing continues after reviewing the guidance, our Samsung Care team can look more closely at your model history, prior service, and available support options. Please keep this reference number for your records: 1152455375. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

Mar 26, 2026
Cece
5 out of 5 stars review

Best purchase I've ever made

I absolutely love my washer and dryer. After going 6 years without a washer and dryer and the extreme cost having to washer at the laundromat was insane. I love that I can fit my queen size comforters and the wash and dry time is not long as well. Definitely easy to setup and connect to the WIFI. With the detergent I use and the amount of wash settings I also notice how the stains are being removed.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 25, 2026
Brad
1 out of 5 stars review

Absolute TRASH

If I could give it a negative 948858492 I would. Biggest piece of junk I've ever come across as far as appliances goes and same for the stove we bought. I'm not sure how they have a rating above 1 star. DO NOT BUY THIS

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hi Brad, Reliable performance plays a big role in how your washer supports your day-to-day needs, and we understand how important that is, especially when both your washer and stove haven’t met your expectations. We’d really like the opportunity to take a closer look at what’s been happening and better understand your experience. Please feel free to reach out to us through any of the channels below so we can gather more details and assist you further: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152545744) when you reach out so our team can retrieve your information. We value your feedback and hope to connect with you soon. Geraldine Samsung Care

Dec 20, 2025
GreatReclaimer
5 out of 5 stars review

Great Washing Machine!

[This review was collected as part of a promotion.] I've been using this washing machine for about 6 months now and I don't have any complaints. I was leary of going back to having an agitator, but this machine has put my worries to rest. I've been doing about 4 loads a week with this and it keeps up. I love that it notifies me on my watch or phone when the cycle is complete. It even tells me when to run the self cleaning cycle. I would recommend this to everyone looking for a replacement!

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Dec 19, 2025
Kavman
5 out of 5 stars review

Good value

[This review was collected as part of a promotion.] My washer is a great addition to my laundry room. Love how big it is and holds a lot. I also love how many features it comes with and is compatible with my Alexa so I know when it's completed. It also has a great cleaning feature which lets me know that it's ready to be cleaned after a certain amount of cycles.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jan 15, 2026
Peaceful1
1 out of 5 stars review

Worst washing machine I've ever owned!

This is the worst washing machine I have ever had! Constantly says that the load is unbalanced. Constantly have to spin it to get the water out. Why does the water have to be on in order to spin it a second time? There is a button for rinse and spin. I choose the spin only button and it still wants to fill with water. This machine wastes so much water. My bills are so high because of it! I don't suggest anyone buy this. It takes a whole day to do one load. By that time I take the clothes out and have to ring them by hand and hang them to get all of the water out.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from SEA Care

Hello there, We understand the importance of a working washing machine in your home. Let's get this taken care of. Please refer to the resources below to address your concerns with your washer. Please click the link and the hyperlinks for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151854449 so our team can pull up your information when you message us. Have a great day. -John

May 20, 2026
Savalah
5 out of 5 stars review

Best washer I've ever owned

[This review was collected as part of a promotion.] Washer works great, its quiet, efficient and connects to ny phone so that I can check stuff on the go.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901