Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.4 out of 5 stars
stars
245 ratings245 reviews
  1. 5 stars76% (186)
  2. 4 stars11% (28)
  3. 3 stars2% (4)
  4. 2 stars0% (1)
  5. 1 star11% (26)

Member photos

  • +109 images
Sort by |
Showing 1-10 of 245 reviews
Jun 22, 2026
Lovit
5 out of 5 stars review

It is a great washer

[This review was collected as part of a promotion.] I love this washer and all the capabilities it has. From being able to use my phone and the ending chime, it is wonderful.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 23, 2026
Acupofwater101
5 out of 5 stars review

Love the pre made modes and app modes

[This review was collected as part of a promotion.] This washer is an absolute game changer for our household. The capacity is massive, easily handling our largest comforters and thickest bedding sets in a single load. When it comes to performance, the agitation is powerful yet incredibly gentle on fabrics. It works perfectly alongside the specialized wash cycles to target different fabric types, providing a deeply customized clean every time. We have noticed a major improvement in stain removal, as even old, set in stains come out completely clear without any pre scrubbing. Additionally, the smart connectivity features are seamless. The appliance pairs effortlessly with our devices, sending helpful notifications to our phones the exact moment a cycle finishes.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Dec 21, 2025
Cahleo
5 out of 5 stars review

Great Washer with Great Features

[This review was collected as part of a promotion.] This washer is so smart that you think it knows how to wash your dirty laundry better than you. The settings are easy to use and understand without using a lot of laundry soap. Not only does it clean large loads and/or small loads it can do it all.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 20, 2026
Anonymous
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It is nice being able to control the washer by my cell phone. It cleans well and there are lots of different cycles to choose from.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jun 27, 2026
Mr Mysterios
5 out of 5 stars review

Does great job

So far have had no problems with new washer it has functioned wonderfully Have done small to large loads including queen size comforters with no issues

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 26, 2026
Flurry
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love the capacity of this washer. Also having the agitation gets my clothes nice and clean. There are alot of different cycles including a little wash area where I can do my stain-removal. Connectivity was something I didn't know I needed until now. I love having that feature now.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 25, 2026
Alyssa
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I purchased the Samsung washer and dryer in July 2025. I wanted a washer with an agitator and that had good durability and large capacity. I love the different options for cycles and the fact that the washer connects to my WiFi to notify me if there is an issue or when the load is done. I have not had any issues thus far and would recommend!

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 25, 2026
JDR105
4 out of 5 stars review

Handy smart features

[This review was collected as part of a promotion.] I like the smart features — getting notifications on my phone when the cycle is done and reminders to run the self clean is helpful. My only complaint is that there's a mildew smell after each load (the clothes are fine), but that may be because of our hard water.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jun 24, 2026
Karloo
1 out of 5 stars review

Leaves horrible stains

This washer leaves HORRIBLE stains on clothes. I have ran the "clean cycle" every time it's recommended, and we have deep cleaned around the bottom drain area. It leaves 2" rust colored marks each load. It is especially noticeable on whites. It has ruined SOOO many clothes. Would NOT recommend this washer.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hi Karloo, we understand how much you rely on your washer, and we'd like to help with the experience you've shared. There are a few things that can cause stains to appear on clothing, including iron minerals in the water supply. We've included a guide below with helpful tips to improve your wash results: https://www.samsung.com/us/support/troubleshoot/TSG10007319/ Thank you for doing business with Samsung. Jeffrey Samsung Care

Jun 16, 2026
Iko B
1 out of 5 stars review

Very slow and weak wash cycles!

I DO NOT RECOMMEND THIS WASHER. While I don't have an agitator, the impeller version has very slow and gentle wash cycles that don't create enough water current for the clothes to be cleaned properly. I have calibrated and recalibrated but that makes no difference for the wash cycle power. The Heavy Duty, Deep Wash cycles, and Heavy soil settings also make no difference to the movement of the wash, they just add more time to the cycle. While the capacity of the washer is great, the slowness of the impeller seems like a big waste. I much preferred the power of my old washer.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hello Iko B, It really sounds like you were expecting that strong, active wash movement you were used to, and having the cycles feel lighter and slower can come across differently than expected. This model uses an impeller system, which cleans by moving water and fabrics through the load rather than using strong back-and-forth agitation. Because of that, the motion can feel less forceful compared to traditional agitator washers, even though it’s designed to clean in a different way. If you'd ever like a closer look at how it's running, Samsung Care is always here to support you. Please keep this reference number for your records: 1152656086. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your insight is genuinely valued. Rachel Samsung Care