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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.4 out of 5 stars
stars186 ratings186 reviews
  1. 5 stars75% (139)
  2. 4 stars11% (21)
  3. 3 stars2% (4)
  4. 2 stars1% (1)
  5. 1 star11% (21)

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Showing 1-10 of 186 reviews
May 20, 2026
Anonymous
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It is nice being able to control the washer by my cell phone. It cleans well and there are lots of different cycles to choose from.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 21, 2026
Richmondgirl
5 out of 5 stars review

Love my Samsung Washer and dryer

[This review was collected as part of a promotion.] Highly Recommend! Smart, Sleek, and Efficient. I absolutely love my new Samsung washer and dryer set! The sleek design looks amazing in my laundry room, and they have been completely trouble-free. What I Love: Smart Connectivity: It syncs seamlessly with my Samsung phone, watch, and TV, which is incredibly convenient. Plus, the little tune it plays at the end of a cycle always makes me smile. Massive Capacity: The washer tub is incredibly deep and handles large loads with total ease. Note: If you're on the shorter side like me, you might want to keep a step stool or a grabber tool nearby to reach the bottom! Clothes are clean and fresh when complete. Fast Drying: The dryer works quickly and thoroughly. I usually stick to the timed dry setting for simplicity. It doesn't have an interior light, but honestly, I don't miss it at all and it wouldn't change my mind about buying it. With so many great features tailored for homeowners, I highly recommend pulling the trigger if you're on the fence. I hope this helps!

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 23, 2026
Acupofwater101
5 out of 5 stars review

Love the pre made modes and app modes

[This review was collected as part of a promotion.] This washer is an absolute game changer for our household. The capacity is massive, easily handling our largest comforters and thickest bedding sets in a single load. When it comes to performance, the agitation is powerful yet incredibly gentle on fabrics. It works perfectly alongside the specialized wash cycles to target different fabric types, providing a deeply customized clean every time. We have noticed a major improvement in stain removal, as even old, set in stains come out completely clear without any pre scrubbing. Additionally, the smart connectivity features are seamless. The appliance pairs effortlessly with our devices, sending helpful notifications to our phones the exact moment a cycle finishes.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 20, 2026
Savalah
5 out of 5 stars review

Best washer I've ever owned

[This review was collected as part of a promotion.] Washer works great, its quiet, efficient and connects to ny phone so that I can check stuff on the go.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 18, 2026
PATRIOT1776USA
5 out of 5 stars review

Awesome features

Excellent quality washer. SmartThings makes doing laundry so simple, especially be able to choose time. Extra large tub. Outstanding cycles to choose from. Built in pre stain treater

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 25, 2026
Sjm71
5 out of 5 stars review

Stay locked

[This review was collected as part of a promotion.] I wish it would stay locked through the whole cycle then instead of only when feeling the instead of only when feeling the water. I love the large capacity it has. overall it's a great washing machine.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 26, 2026
Flurry
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love the capacity of this washer. Also having the agitation gets my clothes nice and clean. There are alot of different cycles including a little wash area where I can do my stain-removal. Connectivity was something I didn't know I needed until now. I love having that feature now.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Mar 25, 2026
JDR105
4 out of 5 stars review

Handy smart features

[This review was collected as part of a promotion.] I like the smart features — getting notifications on my phone when the cycle is done and reminders to run the self clean is helpful. My only complaint is that there's a mildew smell after each load (the clothes are fine), but that may be because of our hard water.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Apr 25, 2026
Abbie
1 out of 5 stars review

Consistently unbalanced

I can almost never get the washer to spin. It is consistently unbalanced. I take the clothes out and rearrange them multiple times. I have reduced load size. I have calibrated. Nearly every cycle I am getting an error and dealing with sopping wet clothes. It takes hours to do one load or to dry the wet clothes

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hello Abbie, Your feedback sheds light on how reliability factors into daily routines when dependability is expected from a washer. Top‑load washers rely on balanced loads, stable leveling, and responsive suspension to move smoothly into high‑speed spin, and when any of those elements are disrupted, the unit may pause or retry to protect the wash system. This guide offers helpful steps to support smooth, steady spinning performance. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ If the behavior you’re seeing continues after reviewing the guidance, our Samsung Care team can look more closely at your model history, prior service, and available support options. Please keep this reference number for your records: 1152455375. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

May 25, 2026
Brad
1 out of 5 stars review

Absolute TRASH

If I could give it a negative 948858492 I would. Biggest piece of junk I've ever come across as far as appliances goes and same for the stove we bought. I'm not sure how they have a rating above 1 star. DO NOT BUY THIS

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hi Brad, Reliable performance plays a big role in how your washer supports your day-to-day needs, and we understand how important that is, especially when both your washer and stove haven’t met your expectations. We’d really like the opportunity to take a closer look at what’s been happening and better understand your experience. Please feel free to reach out to us through any of the channels below so we can gather more details and assist you further: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152545744) when you reach out so our team can retrieve your information. We value your feedback and hope to connect with you soon. Geraldine Samsung Care