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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.4 out of 5 stars
stars
253 ratings253 reviews
  1. 5 stars75% (191)
  2. 4 stars11% (28)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star11% (28)

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Showing 1-10 of 253 reviews
Jun 22, 2026
Lovit
5 out of 5 stars
5 out of 5 stars review

It is a great washer

[This review was collected as part of a promotion.] I love this washer and all the capabilities it has. From being able to use my phone and the ending chime, it is wonderful.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Aug 7, 2026
Bday
5 out of 5 stars
5 out of 5 stars review

10/10 recommend

[This review was collected as part of a promotion.] Love our new Samsung washer /dryer set. Sleek looking, and love the fact they hook up to my phone and let me know when the cycle is done. No more forgetting loads in the dryer for days!

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Aug 3, 2026
Thatboss
5 out of 5 stars
5 out of 5 stars review

A Beast of a Washer!

[This review was collected as part of a promotion.] I am extremely impressed with this washing machine. From the very first load, the agitation proved to be powerful yet gentle, providing a deep, thorough clean without being harsh on fabrics. It effectively lifts dirt, stains, and odors, leaving every load looking noticeably cleaner. One of my favorite features is how fresh the clothes smell after each wash. Fabrics come out feeling clean, soft, and refreshed, with detergent evenly distributed throughout the load. Even heavily soiled items are washed exceptionally well, giving me confidence that everything is truly clean. Another standout feature is the ability to control the washer directly from my smartphone. Whether I'm at home or busy with other tasks, I can conveniently start, stop, or pause a cycle with just a few taps. This smart technology adds an extra level of convenience and flexibility, making laundry fit seamlessly into my daily routine. Beyond its outstanding performance, this washer has a refined and distinguished appearance that enhances the look of any laundry room. Its sleek, modern design gives it a premium feel, combining elegance with functionality. The finish is attractive, the controls are intuitive, and the overall craftsmanship reflects quality and durability. Overall, this washing machine exceeds expectations in every way. It delivers excellent agitation for superior cleaning, leaves clothes smelling incredibly fresh, offers convenient smartphone control, and features a sophisticated, eye-catching design. I highly recommend it to anyone looking for a dependable, high-performing washer that is as beautiful as it is effective.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Dec 21, 2025
Cahleo
5 out of 5 stars
5 out of 5 stars review

Great Washer with Great Features

[This review was collected as part of a promotion.] This washer is so smart that you think it knows how to wash your dirty laundry better than you. The settings are easy to use and understand without using a lot of laundry soap. Not only does it clean large loads and/or small loads it can do it all.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
May 20, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It is nice being able to control the washer by my cell phone. It cleans well and there are lots of different cycles to choose from.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Aug 7, 2026
anonymous
2 out of 5 stars
2 out of 5 stars review

What's up with all these promotional reviews?

I just need to know: do people that received the washer as a promotional item get it for free? That's the only reason every one of these reviews are 5 stars and they love it, no complaints. They're just kissing up to get more freebies. The washer is always off balance and half the time the clothes have to be rinsed and spun again bc at the end of the wash the clothes are soaking wet with dirty looking water. This is the last Samsung appliance I buy. They have great TV's and should stick to making those.

Helpful?2VH3OBPG90C313623462901
Jul 24, 2026
Viweg
1 out of 5 stars
1 out of 5 stars review

Not worth the delivery fee!

This machine is only good for people who enjoy the nostalgic feeling of watching over your laundry like you are in a laundromat! It can absolutely NOT spin any kind of load! Towels have been squeezed by hand in my house since I bought this garbage machine! Today I decided to test it, and even in the "spin only" cycle, the machine filled up with water SIX TIMES before I decided to end it and squeeze it all by hand! There's no adjusting the clothes inside the machine that can suffice, this is just trash! Save yourself the aggravation

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
Jul 29, 2026
anonymous
1 out of 5 stars
1 out of 5 stars review

Do not buy an appliance from Sam's Club

Love the machine looks great and works wonderful now that I finally received it. My issue is that item was delivery 4 days after initial date and sub-par installation. Installers did not use new water supply hoses that are supposed to be part of the services provided. Since new supply hoses were not used my old hoses began to leak at the connection. This was noticed 15 minutes after installers left. Called RXO immediately and their customer service stated that it would be an additional day for them to return. I went purchased new hoses and installed myself. With that being said I will never buy another appliance from Sam's Club. Matter of fact just bought the companion dyer from Lowes's and was able to get it delivered the next day.

Helpful?2VH3OBPG90C313623462901
Jun 16, 2026
Iko B
1 out of 5 stars
1 out of 5 stars review

Very slow and weak wash cycles!

I DO NOT RECOMMEND THIS WASHER. While I don't have an agitator, the impeller version has very slow and gentle wash cycles that don't create enough water current for the clothes to be cleaned properly. I have calibrated and recalibrated but that makes no difference for the wash cycle power. The Heavy Duty, Deep Wash cycles, and Heavy soil settings also make no difference to the movement of the wash, they just add more time to the cycle. While the capacity of the washer is great, the slowness of the impeller seems like a big waste. I much preferred the power of my old washer.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hello Iko B, It really sounds like you were expecting that strong, active wash movement you were used to, and having the cycles feel lighter and slower can come across differently than expected. This model uses an impeller system, which cleans by moving water and fabrics through the load rather than using strong back-and-forth agitation. Because of that, the motion can feel less forceful compared to traditional agitator washers, even though it’s designed to clean in a different way. If you'd ever like a closer look at how it's running, Samsung Care is always here to support you. Please keep this reference number for your records: 1152656086. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your insight is genuinely valued. Rachel Samsung Care

Jun 24, 2026
Karloo
1 out of 5 stars
1 out of 5 stars review

Leaves horrible stains

This washer leaves HORRIBLE stains on clothes. I have ran the "clean cycle" every time it's recommended, and we have deep cleaned around the bottom drain area. It leaves 2" rust colored marks each load. It is especially noticeable on whites. It has ruined SOOO many clothes. Would NOT recommend this washer.

Review from Samsung US
Helpful?2VH3OBPG90C313623462901
reply from Samsung

Hi Karloo, we understand how much you rely on your washer, and we'd like to help with the experience you've shared. There are a few things that can cause stains to appear on clothing, including iron minerals in the water supply. We've included a guide below with helpful tips to improve your wash results: https://www.samsung.com/us/support/troubleshoot/TSG10007319/ Thank you for doing business with Samsung. Jeffrey Samsung Care