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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.3 out of 5 stars
stars
267 ratings267 reviews
  1. 5 stars74% (197)
  2. 4 stars11% (30)
  3. 3 stars2% (6)
  4. 2 stars1% (2)
  5. 1 star12% (32)

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Showing 121-130 of 267 reviews
Aug 14, 2023
Reviewer name: Kassi210
5 out of 5 stars
5 out of 5 stars review

Smart and Efficient!

[This review was collected as part of a promotion.] As soon as I got this washer, I immediately connected it to my Samsung Smart Things phone app and my voice assistance service. I haven't had a new washer in over 7 years so I was really excited to have a smart device. I did have a little bit of a learning curve, getting used to a new appliance with more washing options. Therefore, one of my favorite features on the Smart Things app is Laundry Recipe. I can input what I want to wash and it will suggest the best setting to use. As long as my washer is on, it can then send the recipe to my washer. Another of my favorite features is using Smart Things to check on what cycle of the wash my clothes are on and how much longer it has. I can even use my voice assistant service to ask how much longer the load has to wash if I want to go hands free. Additionally, it does a great job of removing dirt, tough stains, and even odors from my family's clothing. I am so glad I chose this device! I highly recommend it!

Review from The Insiders
Helpful?5DRCG6ALPYTG13623462901
Jul 11, 2024
Reviewer name: EMZZ
5 out of 5 stars
5 out of 5 stars review

Very Nice

[This review was collected as part of a promotion.] I bought this in April 2024, I've had it for about 3 months now. Honestly it's a really good washer, the only thing I don't like about it is that the self cleaner is too frequent. After you've done a load of laundry the machine stays turned on and suggest the self cleaner, it's about an hour long cycle, which in my opinion is a waste, if only it didn't suggest it so frequently it'd be perfect. Overall it's great, plenty of room especially for those big loads. I've had no issues so far.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Sep 8, 2023
Reviewer name: bibi322
5 out of 5 stars
5 out of 5 stars review

No sink, no problem!

[This review was collected as part of a promotion.] We moved into an older home and are limited by space. Needless to say, our laundry room doesn't have a sink which we really missed. We didn't even know about one feature of this washer that has become our favorite. It has a spout where you can get a stream of water to come out into the tub! While not an actual sink, it is awesome for pre-soaking something and scrubbing out hard stains. With the Samsung app, we know when the load is done so we cant start another. Which also is less loads now with this increased capacity. This has been a great purchase and we look forward to doing laundry now!

Review from The Insiders
Helpful?5DRCG6ALPYTG13623462901
Sep 15, 2025
Reviewer name: Me123
5 out of 5 stars
5 out of 5 stars review

Simple

[This review was collected as part of a promotion.] Does A really nice job of drying the clothes when you use the time setting, but when you use the normal setting, the clothes are still damp, but it says they’re dry because it senses the dryness. I don’t know what that’s about but simple.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Apr 17, 2025
Reviewer name: Stephanie
2 out of 5 stars
2 out of 5 stars review

Horrible

My husband bought me this washing machine about 6 months ago. It makes the most gawd awful noise when spinning. I have tried troubleshooting and replace the bearings but it still does the same thing. I barely have anything in the washing machine. No matter what I try it creates the same noise. I have never overloaded it. I keep the middle clear and arrange clothes or towels around the sides.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from Samsung Care

Hi Stephanie, We understand how frustrating it can be to have a noisy washer. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148860346) to help our team pull up your information when you message us. Thank you. -Ricardo

Jun 3, 2025
Reviewer name: Ramcosto
4 out of 5 stars
4 out of 5 stars review

Excellent washer

[This review was collected as part of a promotion.] Excellent washer not 5 start because I can’t connect to WiFi because the system unable to find the correct network I have the washer internet can work but I have 5G and 6 and washer the regular bandwidth can work 2.4

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Jun 19, 2025
Reviewer name: Mimix4
5 out of 5 stars
5 out of 5 stars review

Great washer!!

[This review was collected as part of a promotion.] We absolutely love our new washer! It is so simple to use and efficient. It cleans our clothes very well and I love the see thru top that is soft closing. I will definitely purchase more Samsung products!

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Feb 16, 2025
Reviewer name: Samsung sucks
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY HORRIBLE PURCHASE

This washing machine is the biggest piece of junk do not waste your money, Doesn’t last over a year until it candle handle any size load of laundry and becomes unbalanced and just keeps wasting water and electricity It literally became unbalanced while I was doing a load of laundry rags…. Waste of money do not purchase, Maytag is 10000 percent better

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from SEA Care

Hello there, We all know the frustration you experience with your washer. We are here to help you. Here are steps on what we can do with your washer that gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" option to access the complete details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148433446) to help our team pull up your information when you message us. Thank you. -Kimberly

Aug 14, 2023
Reviewer name: JennyVB1
5 out of 5 stars
5 out of 5 stars review

Very Nice!!

[This review was collected as part of a promotion.] The Samsung 4.7 cu. ft. Large Capacity Smart Top Load Washer with Active WaterJet is very nice. It came packaged very well to prevent damage during shipment. The wash is super quiet. I downloaded the SmartThings app so I can schedule when I want my laundry to be done by and it sends me a notification when the cycle is complete. There are 7 different washing options for my different washing needs. I really like the soft close lid and the crisp design.

Review from The Insiders
Helpful?5DRCG6ALPYTG13623462901
Feb 1, 2024
Reviewer name: Wckdz
4 out of 5 stars
4 out of 5 stars review

Great buy

[This review was collected as part of a promotion.] I'm really happy with my new washer. Best one I've owned to date, even better than my smart LG. I love how all my samsungs communicate, so when my clothes are done ill never forget. All the features are perfect on this machine for my different clothes I need to wash. Definitely worth the buy

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901