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Customer reviews for Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet for
Samsung 4.7 cu. ft. Top Load Washer with Active WaterJet
4.3 out of 5 stars
stars
267 ratings267 reviews
  1. 5 stars74% (197)
  2. 4 stars11% (30)
  3. 3 stars2% (6)
  4. 2 stars1% (2)
  5. 1 star12% (32)

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Showing 111-120 of 267 reviews
Jun 18, 2025
Reviewer name: Samsung girl
5 out of 5 stars
5 out of 5 stars review

MY GIRLS

[This review was collected as part of a promotion.] My washer is a great addition to my home. I got a dryer also and I call the pair my girls. THEY ARE EVERYTHING TO ME! My husband complimented me on making a good choice. Thank you Samsung.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Jul 24, 2024
Reviewer name: Dolores
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Washer is large enough for a queen sized comforter and space for more. I love that I can get an alert on my phone when the wash is done.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Jul 23, 2024
Reviewer name: Kunay
4 out of 5 stars
4 out of 5 stars review

Washer

[This review was collected as part of a promotion.] I had this washer for six months. It's great for washing light loads of clothes. However, its not to good with washing heavy loads like pillows and rugs. It dies nit spin well with heavy loads.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Jun 19, 2025
Reviewer name: Mimix4
5 out of 5 stars
5 out of 5 stars review

Great washer!!

[This review was collected as part of a promotion.] We absolutely love our new washer! It is so simple to use and efficient. It cleans our clothes very well and I love the see thru top that is soft closing. I will definitely purchase more Samsung products!

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Feb 16, 2025
Reviewer name: Samsung sucks
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY HORRIBLE PURCHASE

This washing machine is the biggest piece of junk do not waste your money, Doesn’t last over a year until it candle handle any size load of laundry and becomes unbalanced and just keeps wasting water and electricity It literally became unbalanced while I was doing a load of laundry rags…. Waste of money do not purchase, Maytag is 10000 percent better

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from SEA Care

Hello there, We all know the frustration you experience with your washer. We are here to help you. Here are steps on what we can do with your washer that gets unbalanced. Click on the embedded words and choose "No" under "Did this resolve your issue?" option to access the complete details. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148433446) to help our team pull up your information when you message us. Thank you. -Kimberly

Jul 11, 2024
Reviewer name: EMZZ
5 out of 5 stars
5 out of 5 stars review

Very Nice

[This review was collected as part of a promotion.] I bought this in April 2024, I've had it for about 3 months now. Honestly it's a really good washer, the only thing I don't like about it is that the self cleaner is too frequent. After you've done a load of laundry the machine stays turned on and suggest the self cleaner, it's about an hour long cycle, which in my opinion is a waste, if only it didn't suggest it so frequently it'd be perfect. Overall it's great, plenty of room especially for those big loads. I've had no issues so far.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Jul 15, 2024
Reviewer name: Freshly
5 out of 5 stars
5 out of 5 stars review

Glad I found this one!

[This review was collected as part of a promotion.] This washing machine has been a gem for me and my needs! No issues whatsoever. It's quiet (so quiet, sometimes I need to be sure I started it). The app integration is seamless and is not intimidating or pushy. Most importantly, my clothes are clean and fresh. I started receiving complaints on how my old gym clothes smell. The only thing that changed is my new water softner and this amazing washer, a dynamic duo in my opinion! Just read the owners manual, follow the instructions explicitly, and register the manufacturer's warranty. Good to go!

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Sep 18, 2025
Reviewer name: Samsung user
5 out of 5 stars
5 out of 5 stars review

Great washer

[This review was collected as part of a promotion.] Switched from a big front load washer to this model and was worried that I would not have as much room and would have to do additional loads. It has been great so far and does a great job of removing as much water as possible. Love the look and have received several compliments on it so far

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
Jul 20, 2025
Reviewer name: VBaby
3 out of 5 stars
3 out of 5 stars review

Not So Bad

I just bought this washer 5 days ago. They only thing that I don’t like is the agitation. It’s not as strong and powerful scrubbing action as my previous washer. My Kenmore was more powerful and tough stains was easier to remove. Don’t like it is time consuming to wash a load of clothes, most cycles take a hour+ except for quick wash. Wish it was a little less time for doing a load of laundry. I like most of the features, great to be able to select my water levels too. Wish it was the same for timing of washing. Overall will recommend not a bad washer for the price tag.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from SEA Care

Hello there, We understand how you feel about the agitator on the washer. We would love to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150085287) when you message us so our team can retrieve your information. Thank you. -Kimberly

Apr 17, 2025
Reviewer name: Stephanie
2 out of 5 stars
2 out of 5 stars review

Horrible

My husband bought me this washing machine about 6 months ago. It makes the most gawd awful noise when spinning. I have tried troubleshooting and replace the bearings but it still does the same thing. I barely have anything in the washing machine. No matter what I try it creates the same noise. I have never overloaded it. I keep the middle clear and arrange clothes or towels around the sides.

Review from Samsung US
Helpful?5DRCG6ALPYTG13623462901
reply from Samsung Care

Hi Stephanie, We understand how frustrating it can be to have a noisy washer. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148860346) to help our team pull up your information when you message us. Thank you. -Ricardo