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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 7,031-7,040 of 7,084 reviews
Oct 22, 2024
Reviewer name: Bootherl2
5 out of 5 stars
5 out of 5 stars review

Lay in bed

I believe can be very informationalandvabperron can learn alot

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 19, 2023
Reviewer name: Donna
1 out of 5 stars
1 out of 5 stars review

Poor Design

Does not fit securely in the ears to enjoy the music and expensive ear buds.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi Donna... Thank you for your feedback of the Samsung Galaxy Buds2 Pro earbuds. Your thoughts are important as we continue to innovate and improve on our design and functionality. I've attached some videos from our YouTube channel that shows how to best wear your earbuds, along with the some of the amazing features available. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued member of the Samsung family. -Bethany Galaxy Buds2 Pro: How to Wear | Samsung Galaxy Buds2 Pro: Bringing Dolby Atmos to Mobile | Samsung Galaxy Buds2 Pro: 360 Audio Recording | Samsung Galaxy Buds2 Pro Expert Review: Tony Maserati | Samsung Galaxy Buds2 Pro: Active Noise Canceling with Voice Detect | Samsung smsng.us/Samsung-Support

Mar 8, 2023
Reviewer name: Electronic Frontier
5 out of 5 stars
5 out of 5 stars review

Aesthetic are awesome

I love the aesthetic look of these buds,They are absolutely what I’m looking for.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Oct 14, 2023
Reviewer name: Rami
5 out of 5 stars
5 out of 5 stars review

Thank you

I'm very happy to get this amazing buds . Thank you Samsung

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Dec 2, 2022
Reviewer name: Gr8bobmarley
3 out of 5 stars
3 out of 5 stars review

Bad fit great sound

Bad fit, great sound when compared to others of the same price range.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Gr8bobmarley, thank you for your feedback on the Samsung Galaxy Buds2 Pro. The device does come with additional silicone tips to assist you in getting the most comfortable fit. You can also perform a fit test while the buds are in your ears through the Samsung Wearables App. You can also reach out to the Samsung Support Team at any time for further assistance. Thank you for being a Samsung customer. –Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Jul 26, 2024
Reviewer name: 2ManyNapkins
3 out of 5 stars
3 out of 5 stars review

Great, but get the warranty

These worked great until the left earbud quit producing noise, then the right shortly after.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there 2ManyNapkins, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable your earbuds are to you every day and we would love to help you with the audio functionality you mention experiencing. We have provided a link to an article to help you troubleshoot the sound going quiet you mention. We have also included a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Nov 27, 2023
Reviewer name: Nata
4 out of 5 stars
4 out of 5 stars review

Great sound quality

Very very nice I am so happy sound quality is next level

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jun 12, 2023
Reviewer name: Danger
4 out of 5 stars
4 out of 5 stars review

Surprisingly still work

Went 8 feet deep in my pool letem dry out and they sill work good as new

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jun 25, 2023
Reviewer name: Scotty
5 out of 5 stars
5 out of 5 stars review

Great 👍 features and sound and great

I bought my buds about a month ago and the sound 5

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 23, 2023
Reviewer name: Ashkan
1 out of 5 stars
1 out of 5 stars review

Keeps Falling

Total garbage. It keeps falling specifically while working out

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Ashkan, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you have already tried using the additional silicone tips in a variety of sizes to get a more secure fit, we recommend doing a fit test while wearing the buds. While connected to your device, the Samsung Wearables App can be used to perform a fit test and make recommendations if you do not have the device properly placed. Thank you for being a Samsung customer, please feel free to reach out to us with any further feedback or questions regarding your Samsung products. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages