Ashkan, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you have already tried using the additional silicone tips in a variety of sizes to get a more secure fit, we recommend doing a fit test while wearing the buds. While connected to your device, the Samsung Wearables App can be used to perform a fit test and make recommendations if you do not have the device properly placed. Thank you for being a Samsung customer, please feel free to reach out to us with any further feedback or questions regarding your Samsung products. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Hi there, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. This device does come with additional silicone tips in a variety of sizes. They are placed in a small cardboard box inside the packaging for the device. We do also have available foam tips that are compatible with this device on our website that may help you get the best fit possible for your device. We appreciate your being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

How's it going, Russell? We appreciate you taking the time to share your experience with us! We're pleased to see that you're enjoying the amazing sound quality of the Galaxy Buds2 Pro. It's great knowing they were a worthwhile purchase for you. The Galaxy Buds2 Pro feature a 15% smaller design than the previous model, with an ergonomic shape and enhanced wind flow technology to reduce ear canal pressure. In addition to comfort, the Buds2 Pro come with some fantastic features like SmartThings Find, which allows you to trace your earbuds with location detection, even without the case. Plus, the 24-bit Hi-Fi Audio delivers clear, high-quality sound thanks to the Samsung Seamless Codec. Thank you again for being part of the Galaxy family. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus