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review for samsung galaxy pro ear buds 2
love the color ...the sound quality is amazing...the charge lasts a really long time. there easy for touch controls
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Seamless, simple, sensational
I made the mistake of going with a low cost pair of Bluetooth earbuds from a third-party manufacturer. They were unsatisfactory, to put it kindly. I finally ordered the Galaxy Buds2 Pro and they are worth every penny. They synced up with my Galaxy phone as soon as I opened the charging case using the Wearable app, and connect reliably every time. My old earbuds would lose connection between themselves, and oftentimes between the source device and one or both buds. Buds2 Pro keeps a strong connection in all ways throughout the recommended distance range. The sound is clear, well balanced, and the assortment of EQ settings helps to fit the profile to your taste. Battery life is long enough for me, but some others who need more than 8 hours of playback might opt for something else. The seal from the silicone tips is good, and even with ANC off, outside noise is greatly isolated. When engaged, ANC works superbly. The seal test performed on the Wearable app helps choose the correct size to enable an optimal fit. Ambient mode works as described, and setting the buds to engage it when your voice is detected makes conversations a lot easier than having to pause playback or remove a bud completely. If I have one gripe, it is that the tips tend to moisten in an ear canal after a period of use that makes them prone to slide out. Overall, I am extremely happy with this purchase and mad at myself for not buying them sooner.
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Best wireless earbuds I've owned so far
These are definitely the best wireless earbuds I've owned so far. They're small, but have a snug fit in my ears without being uncomfortable. The charging case is also extremely small which is convenient to carry around in my pocket. They have plenty of battery life and are easy to operate.
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Great ear buds!
These ear buds to me are very great. The sound is a lot better than the headphones I had previously (the one's that came with the Note 9) and even better that the previous buds that I had (first gen). Just one slight downside is that I'd prefer the wingtip thing that seemed like it kept it in your ear; 5 stars regardless though.
Thank you so much for your feedback, Mike! We’re elated to see that you’re loving the sound quality of the Galaxy Buds2 Pro compared to your previous headphones and earbuds. It’s great to know they’re enhancing your listening experience! We understand your preference for the wingtip feature for added security. Your insights are invaluable to us, so if you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
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Not what I was expecting.
I was so excited when I received my order. I love the color and the slick small design now not so much. main reason why I ordered the ear bud's was for their small shape. I have worn the pods a couple of different times and everytime I have used them at work they fall out. Kind of sad sound quality is great, color is adorable but not sure why they are falling out.
Hi there Frances, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality of your device. We would be happy to help you with the fit of your device to help you have the best listening experience possible with your device uninterrupted. This device does come with additional ear tips in a larger and smaller size to help you with this matter. We have also included a link to an article to help you with the optimal placement for a secure fit. Lastly, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages
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Sounds is great but uncomfortable
The sound is great and the noise canceling is perfect. I just really wish the in-ear sensor was flush with the bud instead of inset because it scraped the top of my ear canal openings and it was pretty painful every single time I wore them. I returned and went back to my old buds 2.
Hello Seanne, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how frustrating it is to have a brand new device that is not comfortable for prolonged use and wear. We have provided a link to an article to help you with the placement of your earbuds for a comfortable and secure fit. We have also shared a link to the Samsung Support Team if you would like to discuss your experience further and discover any options that may be available for a resolution. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
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Disappointed.
I have been an avid samsung user, and owns so many samsung device. I must say I am disappointed with this specific one. I had galaxy buds plus earlier and they were awesome both with sound and fit, but these are terrible fit and sound not half as good as my previous. I hope something can be done about this.
Hey there SJAIN, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot any frustration you are experiencing and truly love your new earbuds. We have provided a link to an article to help you with the fit of your device, and recommend a fit test with your earbuds while connected in the Samsung Wearables App. For the audio quality, we have provided a link to an article to help you ensure the earbuds operate as intended, and a link to the full device manual to help you make adjustments to the equalizer to an audio profile that best aligns to your listening preferences. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
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Did not stay in my ears.
They are cute but they did kept falling out of my ears. I tried to use all 3 size attachments but none worked. I ended up sending them back because I couldn't keep them in my ears. I don't have funny ears either, I have the Galaxy Buds Live and love those.
Hi there Misty, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We know how valuable the fit of your device is to your usage and enjoyment of the device. We have shared a link to an article to help you with the placement of the earbuds in your ears for a secure fit. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We appreciate you being a Samsung customer, and hope you'll reach out to us if you have any additional questions or would like assistance with your Samsung products. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages
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Painful reaction
They are damaging my ears. I can't wear them for more than an hour and my ears begin to hurt. I feel as if my ear canal is swelling. I had to go about 2 weeks taking ibuprofen to reduce the swelling. I tried to wear them a second time only to have the same reaction. Please help!
Hi Eddie, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your earbuds not function as intended. We have shared a link to the Samsung Support Team below. They can offer you one on one assistance through chat to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
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Feels Flimsy
Got the buds 2pro in white. Everything was plastic and hollow, didn't really feel like a premium product. No rubber feeling like the bora purple has. Sound and anc is good when it fits in my ears, usually falls out although that probably my problem. Overall not too happy for price. If it's little cheaper it's good.
We appreciate you for taking the time to reach out to us, Shaik. Your feedback is invaluable as we continue to make improvements and changes. The Galaxy Buds2 Pro features enhanced 360 audio, 24-bit Hi-Fi, and intelligent active noise cancellation (ANC). In terms of battery life, they can last up to 29 hours in the case when ANC is turned off. The speaker system consists of a dynamic 2-way setup, including a woofer and a tweeter. Additionally, there are three microphones along with a voice pick-up unit (VPU) for clear audio. Other features include ambient sound and voice detection options, making the Galaxy Buds2 Pro a versatile choice for users. We're glad to hear that the sound quality and ANC have worked great for you! Regarding the fit, these models come with earbud tips similar to those of the Galaxy Buds and Galaxy Buds+. It's important to use the earbud tips that are most comfortable for you. To attach the earbud tips, flip them inside out, align them with the earbud, and push them down to secure. Make sure there’s no gap between the ear and the ear tip to avoid sound leakage and ensure optimal performance. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus