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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,083 ratings7,072 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 1-10 of 7,072 reviews
Dec 12, 2023
Reviewer name: SamsungFan4L
5 out of 5 stars
5 out of 5 stars review

Best truly wireless option available

[This review was collected as part of a promotion.] I love these buds. The sound is crystal clear. The battery last very long and charge very fast via the case when out and about. I recommend the Samsung oem waterproof case. The noise canceling is the best ive ever used. All in all, I highly recommend these.

Review from Samsung US
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May 19, 2024
Reviewer name: Amy S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Must buy!

I love them!! The sound it amazing, the noise cancelling function on these is better than any previous version of samsung buds I have had! I also love the feature of testing them to see if they are a good fit in your ear for sounds quality and noise cancellation!

Review from Samsung US
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Oct 7, 2024
Reviewer name: Hitro
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Must Have for Samsung Phone users.

This buds are very good IF you have a Samsung phone like me. It has a lot of features and I really like it. Comfort wise I think I should test it out a bit more with different size tips as the current/default ones keep falling off after a pretty decent time in the ear.

Review from Samsung US
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Sep 10, 2024
Reviewer name: S Ollivant
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Ear Buds!

I love these. I decided when I got a new phone to get new ear buds to go with it. I am so glad I did - these little things are comfy in my ears and have great sound. They do well with fast paced walking on rugged terrain - I don't run, but I do hike. I had no issue with them falling or even coming loose in my ears.

Review from Samsung US
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Sep 14, 2022
Reviewer name: FadedAir
4 out of 5 stars
4 out of 5 stars review

The earbuds that almost ticks all the boxes

i bought these a month ago for preorder as last year i lost my original pros the old pros left my ears hurting after having the earbuds in for extended periods of time and always had issues wearing them, these feel really good in your ears and are very light but personally i feel like the original pros sounded better and more punchy with the base. i would still buy these over the old ones as the shiny ends of the old pros always left fingerprints and just didn't look that good nor fit in the case that well but the anc is a bit better with these. these are loud my phone tracking 95db-100db max. these look better with a little better anc, fit in my ears with absolutely no problems but sound almost the same so if you want these for sound i would hold for the next generation next year!

Review from Samsung US
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Feb 20, 2023
Reviewer name: CHatchett2
4 out of 5 stars
4 out of 5 stars review

This product has amazing features

[This review was collected as part of a promotion.] My Galaxy Buds2 Pro are the best by far in listening devices goes. Clarity is 100% crisps sound and ultimum volume. One tap to the Earbub 2Pro put call, media, music, etc. On pause/hold That one tap/touch also is a negative sometimes when on a call it would disconnect from the call. I don't like that when adjusting it in my ear while on a phone call it hang-up the call. But other than that I give it rave reviews. The noise canceling is a must its awesome 100%. The ambient sound is white noise that's claming and soothing the setup was easy as 1 2 3 and charging is fast and can use you phone charger so you don't need 2 to 3 different chargers. Oh what else comes I say abut these Earbub 2Pro because I love them so much. Oh yeah the case changes the bubs and it shows the charge percentage in the app for the left and right earbud. I like that feature the case is also sturdy and stay close in fact it stays so tightly closed that you could hang it on your Keychain. Oh oh and it has a hook that clip to your Keychain or pants hoop. Again these the best Earbuds I every used I just gave it a 4 out of 5 stars only because when I try to adjust them while on a phone call it may disconnect the call by merely a toch. And another thing I forgot to mention the charge stays charge for a long time. They sit in your ears comfortably with no extra dangling pieces hanging from your ears. I just love them so much also I bought them year 2020 and they works still at a 100%. GET'EM

Review from Samsung US
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Dec 16, 2022
Reviewer name: PoKoJoE
4 out of 5 stars
4 out of 5 stars review

Great Earbuds!

[This review was collected as part of a promotion.] They are good buds. I wouldn't put them on like the TOP TIER performance earbuds... but they do a good job. I like the progress they do. I have been using samsung buds ever since Gear IconX. I think they can do a better job on detecting the buds a bit faster as well. But im here for the sound quality. They are good for working out. They don't fall easily but the do fall eventually. I would put them the best if they were louder and had more deep bass. Either way they are good on detrcting voice close to you and battery life is great. Noise canceling can be better. Its getting to a good spot... but in MY OPINION not there yet.i still use them to work everyday. I like them.

Review from Samsung US
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Jun 9, 2024
Reviewer name: TruBlood
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

A Step Back in User Experience

The Samsung Galaxy Buds2 Pro arrived with the promise of enhancing the auditory experience, but they seem to have missed the mark in a few critical areas. While they boast a sleek design and some incremental improvements, they fall short of their predecessors, particularly in terms of ambient sound quality and customization. The quality of the ambient sound is not as clear or natural as expected, making it challenging to stay aware of your surroundings without compromising on the audio experience. A glaring omission is the inability to adjust the volume of the ambient sound. This lack of control can be frustrating for users who want to tailor the balance between their music and the environment around them. Despite these shortcomings, the Buds2 Pro do offer a comfortable fit and decent noise cancellation. However, the drawbacks in ambient sound handling are too prominent to overlook, especially for users who rely on this feature regularly. The Buds2 Pro might cater to those looking for basic noise cancellation and a Samsung-branded product, but for those seeking a refined and customizable listening experience, they might not hit the right note.

Review from Samsung US
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reply from Social Commerce

Hello TruBlood, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important specific features of your device are to your usage and enjoyment. We have provided a link to an article all about the Ambient Sound feature of your device. We have also provided a link to the Samsung Support Team and full device manual if you have any questions about the features and capabilities of your device. Thank you for being a Samsung customer. -Elizabeth Use Ambient sound on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078084/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 3, 2024
Reviewer name: McKenzie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Half use of pods - Only able to use one pod

I love the earbuds functionality however I wish I could use both of them bc the left pod will not stay in my ear for some reason. I tried changing the gummy earpiece however all of the extra pieces are too big for my ear. If I had a smaller one I am sure it will not fall out. So I am half satisfied with the product. I wish I could purchase what I need.

Review from Samsung US
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reply from Social Commerce

Hello McKenzie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with the fit of your earbud to help you have a truly immersive listening experience. We have provided a link to an article below to help you with the ideal placement of the earbud. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Nov 10, 2023
Reviewer name: gus
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

good sound - bad ergonomics

The sound is good. The ergonomics not so much. Even though both earbuds appear to have micro LEDs (?), the charging case has only one on the inside and one on the outside. When putting the earbuds in the case to charge, it is unclear if both have connected or if one or the other has not! With only one exterior LED, the charge level is unclear. Battery life and Bluetooth range are not the best and not as good as much cheaper earbuds. The shape of the ear buds is comfortable but it is impossible to handle them when inserting without activating the touch surface. Does it matter? I'm not sure. They feel like they might fall out and with only one set of soft ear inserts you have no other fitment choices. At this price point I would expect several earpieces for optimal fit. When listening and changing sound sources (switching to different videos or changing songs) sometimes they don't activate simultaneously with a fraction of a second difference between them. While the case is a good size, it is almost impossible to find the front by feel alone and I find myself constantly trying to open the case from the wrong end. The active noise reduction appears to work well, but controlling it without the app maybe challenging. I wanted to use these while flying but with no trips planned the return window would have closed. I expected better at this price point and returned them.

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