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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 11-20 of 7,084 reviews
Jul 15, 2024
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Love these so why not 5 stars? READ ON

Love these so why not 5 stars? The ambient feature is great for safety around you. While jogging you can still enjoy your music while staying alert to people around you, cars if they are approaching etc AWESOME feature but at a cost. After turning this feature on, the buds only lasted me about 2 hours. I recharged and the same, 2.5 hours. So If I was on a long flight and turned on the other feature, noise canceling, that means I would only have my pods for 25% of the flight? NOT SATISFIED AT ALL WITH THIS. I am forced to use wired noise canceling headphones.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Dave, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the audio quality and different features of your device. We have provided a link to an article about the battery of your earbuds. We have also included a link to the Samsung Support Team for additional assistance if this matter with your battery continues. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Apr 30, 2024
Reviewer name: Nathias
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great noise cancelling and music listening buds!

Had the first Gen buds and what a difference s few years makes. These new buds are AMAZING!! Sometimes I just use them for the noise cancelling because they work so well. Music is great and with the noise cancelling, you hear so so much! Love them bunches!

Review from Samsung US
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Jul 9, 2024
Reviewer name: Viv River
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

sound amazing but so uncomfortable

sound quality is outstanding but ear comfort is subpar compared to previous generation. they stick out of my ears and easily fall out even after changing the size of the in ear gel portion. I could last an entire day with my old galaxy buds but these have my ears aching after an hour of use.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Viv, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We completely understand how important a comfortable fit of your earbuds is to your prolonged usage and enjoyment. We have shared a link below to an article to help you with the optimal placement of the earbuds while wearing for a secure and comfortable fit. We have also shared a link to the Samsung Support Team if you have additional questions or continue to experience this discomfort. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 3, 2024
Reviewer name: Valeria
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excelente producto y servicio

Excelente calidad de sonido, confortable (tiene 3 tamaños de gomitas para poder cambiarlos), bonito diseño, y gracias al control de ruido externo se obtiene una súper experiencia de sonido; llegó super rápido, muy bien empquetado y en excelente estado, sin duda alguna tuve una excelente experiencia de compra

Review from Samsung US
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Jun 16, 2024
Reviewer name: mikemadi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great ear buds!

These ear buds to me are very great. The sound is a lot better than the headphones I had previously (the one's that came with the Note 9) and even better that the previous buds that I had (first gen). Just one slight downside is that I'd prefer the wingtip thing that seemed like it kept it in your ear; 5 stars regardless though.

Review from Samsung US
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reply from R&R Team

Thank you so much for your feedback, Mike! We’re elated to see that you’re loving the sound quality of the Galaxy Buds2 Pro compared to your previous headphones and earbuds. It’s great to know they’re enhancing your listening experience! We understand your preference for the wingtip feature for added security. Your insights are invaluable to us, so if you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Aug 3, 2024
Reviewer name: Erik M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fabulous form and function

Amazing features and comfortable fit! The noise cancelling is top notch, and I like the conversation detection and ambient sound amplification. These really have an incredible sound as well. It takes some time to learn all the controls, but its well worth it to take advantage of all the functions. I definitely think these beat the Buds v1 and I prefer them to the Buds3 with the stick. I'll be holding on to these for awhile!

Review from Samsung US
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Jul 21, 2024
Reviewer name: David S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great sound but doesn't pair with TV

It's great just as earbuds. It pairs well with my Samsung phone and iPad and almost anything else. Only disappointed it doesn't pair with my Samsung smart TV when I follow the directions. It is visible but always fails to pair. Otherwise I would give it 5 stars.

Review from Samsung US
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Jul 3, 2024
Reviewer name: RaElsayeh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Clear Sound and Sensitive Touch

I love the quality sound of these buds. The ambient and noise cancellation is very effective as well. Just make sure you have the proper fitting of the cushions of the ear to lock in the sound. The sensors of the buds have such a small space so adjust the settings to your liking depending on the size of your fingers. Example, if you like to control the volume, the sensor is on the edge of the buds towards the bottom so it can get a little tricky between the skip sensor and the volume. Great buds other than that!

Review from Samsung US
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Jun 4, 2024
Reviewer name: Vdt01
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Ok but not noise-cancelling

Sound is good, however they are like any other decent headphones. I can't find they are noise-cancelling. I keep doing the test and always get a poor fit. I've moved in my ear and tried all the bud caps that came in package. It just does not fit my ear well enough or is not noise-cancelling. Glad I did not pay the full 249 price

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Vdt01, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and wanting a truly immersive listening experience. We have provided a link to an article to help you with the optimal placement for a secure fit. The fit can impact the ANC feature of the device. We have also included a link to the Samsung Support Team if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 31, 2024
Reviewer name: Kirsten
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

From Excitement to Disappointment

I have purchased this exact same pair of earbuds before and loved them. I had lost my previous set on a trip and decided to replace them. However, upon arrival and letting them charge and connecting to my device, the right earbud has no sound coming out of it at all. the left one connects without any issues, but after trying several times, the right one is still not working. Now I going to have to either return or buy another pair again. Very disappointing for sure.

Review from walmart.com
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