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Verified Purchase
Great sound but doesn't pair with TV
It's great just as earbuds. It pairs well with my Samsung phone and iPad and almost anything else. Only disappointed it doesn't pair with my Samsung smart TV when I follow the directions. It is visible but always fails to pair. Otherwise I would give it 5 stars.
Verified Purchase
decent, but could use some improvements
i decided to buy the buds for their ability to translate conversations. what samsung doesn't clearly advertise is that 1) this only works on some galaxy phones, and 2) most importantly, translation only works on an active call. from the advert, it seemed like you can just put the buds in, and hear people around you who talk in their native language, for exemple if you're traveling. also, i feel like my previous buds pro fit better. lastly, if im paying you money for something, let me decide how loud i want the volume.
Hi Cris, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how frustrating it can be when you expect specific features and they do not operate as expected. Without knowing what phone you are currently using with your device and the compatibility with Galaxy AI, we have provided a link to the Samsung Support Team. These experts can work with you one on one with how the Live Translate feature functions and all the ways you can use these earbuds. We have also included a link to an article to help you with the volume of your device as well to ensure you have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Samsung Buds2 Pro
Solid ear buds that I upgraded to from the Buds2. I was going to spend more and get the Buds3 but decided these should be just fine since they are an upgrade already. They work very well and the sounds is great, exactly what you would expect from a small ear bud from Samsung. I workout a lot so some times they tend to move in my ear but that is the only issue (if you want to call it an issues). I recommend to any android/Samsung cell phone user out there.
Hey there Mark, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We are so happy to hear you have found your new earbuds to be a nice upgrade from your previous pair. We have provided a link to an article to help you with the fit, and recommend a fit test you can perform in the Samsung Wearables App if you are interested. We have lastly provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Seamless, simple, sensational
I made the mistake of going with a low cost pair of Bluetooth earbuds from a third-party manufacturer. They were unsatisfactory, to put it kindly. I finally ordered the Galaxy Buds2 Pro and they are worth every penny. They synced up with my Galaxy phone as soon as I opened the charging case using the Wearable app, and connect reliably every time. My old earbuds would lose connection between themselves, and oftentimes between the source device and one or both buds. Buds2 Pro keeps a strong connection in all ways throughout the recommended distance range. The sound is clear, well balanced, and the assortment of EQ settings helps to fit the profile to your taste. Battery life is long enough for me, but some others who need more than 8 hours of playback might opt for something else. The seal from the silicone tips is good, and even with ANC off, outside noise is greatly isolated. When engaged, ANC works superbly. The seal test performed on the Wearable app helps choose the correct size to enable an optimal fit. Ambient mode works as described, and setting the buds to engage it when your voice is detected makes conversations a lot easier than having to pause playback or remove a bud completely. If I have one gripe, it is that the tips tend to moisten in an ear canal after a period of use that makes them prone to slide out. Overall, I am extremely happy with this purchase and mad at myself for not buying them sooner.
Verified Purchase
Great sounding and comfortably fitting earbuds.
Excellent sound quality, high end materials and comfortable fit are the standout features of these outstanding ear buds. I also own the Galaxy Buds 2, which I also liked, and these are a step up from them in all areas. I'm using them with a Galaxy S24 Ultra and Galaxy Tab S9 and they switch flawlessly between the two.
Verified Purchase
Clear Sound and Sensitive Touch
I love the quality sound of these buds. The ambient and noise cancellation is very effective as well. Just make sure you have the proper fitting of the cushions of the ear to lock in the sound. The sensors of the buds have such a small space so adjust the settings to your liking depending on the size of your fingers. Example, if you like to control the volume, the sensor is on the edge of the buds towards the bottom so it can get a little tricky between the skip sensor and the volume. Great buds other than that!
Verified Purchase
Disappointed.
I have been an avid samsung user, and owns so many samsung device. I must say I am disappointed with this specific one. I had galaxy buds plus earlier and they were awesome both with sound and fit, but these are terrible fit and sound not half as good as my previous. I hope something can be done about this.
Hey there SJAIN, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot any frustration you are experiencing and truly love your new earbuds. We have provided a link to an article to help you with the fit of your device, and recommend a fit test with your earbuds while connected in the Samsung Wearables App. For the audio quality, we have provided a link to an article to help you ensure the earbuds operate as intended, and a link to the full device manual to help you make adjustments to the equalizer to an audio profile that best aligns to your listening preferences. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a loyal Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Verified Purchase
Not a good fitment & Battery doesn't last
Nice sound quality but, they have to be charged frequently throughout the day and they do not stay in my ear. I have to keep readjusting for them to stay in because they keep falling out. They need something to lock them in place without irritating the ear.
Hello Diddy, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are always happy to assist our customers with any aspect of their device that may be causing frustration during usage. With regards to the fit, we have provided a link to an article to help with the fit and placement of the earbuds for the most secure fit possible. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. For the battery of your device we have provided an article to troubleshoot this at your convenience. We also will say that using the Ambient Sound setting will allow you to listen longer than using the Active Noise Canceling setting. Lastly, we have provided a link to the Samsung Support Team if these resources do not help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages
Verified Purchase
Crisp, Comfortable & Clear!
The fit of the earbuds is excellent, and they connect seamlessly to my Samsung phones, tablets, and Galaxy watches. The sound quality is rich and dynamic, providing an immersive music listening experience. Furthermore, the call quality is exceptional, effectively suppressing background noise and enhancing vocal clarity.
Verified Purchase
Half use of pods - Only able to use one pod
I love the earbuds functionality however I wish I could use both of them bc the left pod will not stay in my ear for some reason. I tried changing the gummy earpiece however all of the extra pieces are too big for my ear. If I had a smaller one I am sure it will not fall out. So I am half satisfied with the product. I wish I could purchase what I need.
Hello McKenzie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with the fit of your earbud to help you have a truly immersive listening experience. We have provided a link to an article below to help you with the ideal placement of the earbud. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages