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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 31-40 of 7,071 reviews
Jul 11, 2024
Suzi R
3 out of 5 stars review

Verified Purchase

Earbuds Pro Doesn't Stop Nearby Voices

Sound quality is excellent, amazing fit. However, in the noise cancelling mode, you can hear voices distinctly. In my case, I put the earbuds in to drown out nearby conversations or music I don't like, so it doesn't quite work for me. But it does drown out other noises amazingly! Just drives me crazy that it can't drown out voices.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Suzi R, we appreciatee you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are absolutely thrilled to hear you are enjoying the fit and overall listening experience with your device. We have provided a link to an article to help you with the ANC feature of your device. We have also included a link to the Samsung Support Team if this matter continues or you believe there may be an underlying factor causing this experience. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 26, 2024
Eric
5 out of 5 stars review

Verified Purchase

Best wireless earbuds I've owned so far

These are definitely the best wireless earbuds I've owned so far. They're small, but have a snug fit in my ears without being uncomfortable. The charging case is also extremely small which is convenient to carry around in my pocket. They have plenty of battery life and are easy to operate.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jun 1, 2024
Kihresha Redmond
4 out of 5 stars review

Verified Purchase

Great pair of earbuds!

These are great headphones with so many incredible features. The sound quality is amazing and good for phone calls. My only issue is I have to regularly adjust them to stay in my ear. I with they had an earhook version, other than that totally worth it.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Nov 30, 2024
Mark
4 out of 5 stars review

Verified Purchase

Samsung Buds2 Pro

Solid ear buds that I upgraded to from the Buds2. I was going to spend more and get the Buds3 but decided these should be just fine since they are an upgrade already. They work very well and the sounds is great, exactly what you would expect from a small ear bud from Samsung. I workout a lot so some times they tend to move in my ear but that is the only issue (if you want to call it an issues). I recommend to any android/Samsung cell phone user out there.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Mark, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We are so happy to hear you have found your new earbuds to be a nice upgrade from your previous pair. We have provided a link to an article to help you with the fit, and recommend a fit test you can perform in the Samsung Wearables App if you are interested. We have lastly provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Aug 3, 2024
Valeria
5 out of 5 stars review

Verified Purchase

Excelente producto y servicio

Excelente calidad de sonido, confortable (tiene 3 tamaños de gomitas para poder cambiarlos), bonito diseño, y gracias al control de ruido externo se obtiene una súper experiencia de sonido; llegó super rápido, muy bien empquetado y en excelente estado, sin duda alguna tuve una excelente experiencia de compra

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jul 18, 2024
Vietec
4 out of 5 stars review

Verified Purchase

Almost perfect

This is almost perfect. My primary complaints are that the "okay Google" feature does not even come close to reliably working, and when it does it cannot find half of my contacts. Further, the case is covered in a soft touch coating, which will eventually wear off and leave shiny spots (I actually just covered it on a Spigen though armor to prevent this). Now onto the good stuff: audio quality is top notch, and the features are pretty neat when they work. It does take a second or so for them to recognize that someone is talking to me, then tones itself down. The translating feature requires that you use their translator app. The fitment is great, i do not seem to get as sweaty in the ears with these compared to my last set of Galaxy Buds, gen 1 that these replaced.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Sep 25, 2024
K Settlemyer
5 out of 5 stars review

Verified Purchase

Very nice!

At first I was nervous bc one of the ear buds popped out while gardening on the first day I received them. I finally found the extra ear pieces and changed sizes and now I'm good. I like that I can talk on the phone so easily with these and still know whats happening around me.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Jun 4, 2024
Vdt01
2 out of 5 stars review

Verified Purchase

Ok but not noise-cancelling

Sound is good, however they are like any other decent headphones. I can't find they are noise-cancelling. I keep doing the test and always get a poor fit. I've moved in my ear and tried all the bud caps that came in package. It just does not fit my ear well enough or is not noise-cancelling. Glad I did not pay the full 249 price

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Vdt01, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and wanting a truly immersive listening experience. We have provided a link to an article to help you with the optimal placement for a secure fit. The fit can impact the ANC feature of the device. We have also included a link to the Samsung Support Team if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 9, 2024
Viv River
3 out of 5 stars review

Verified Purchase

sound amazing but so uncomfortable

sound quality is outstanding but ear comfort is subpar compared to previous generation. they stick out of my ears and easily fall out even after changing the size of the in ear gel portion. I could last an entire day with my old galaxy buds but these have my ears aching after an hour of use.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there Viv, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We completely understand how important a comfortable fit of your earbuds is to your prolonged usage and enjoyment. We have shared a link below to an article to help you with the optimal placement of the earbuds while wearing for a secure and comfortable fit. We have also shared a link to the Samsung Support Team if you have additional questions or continue to experience this discomfort. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Oct 26, 2024
Anonymous
4 out of 5 stars review

Verified Purchase

Very good earbuds.....after 18 days of usage

Although it is too soon to tell, i thought these earbuds are great in the following areas. Bluetooth connection with my phone was very responsive, easy discovery and and fast connection. The sound quality is excellent, even when the phone is 20ft away from the earbuds. What remains to be known is the battery life and the longevity of the earbuds.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello Ben Wong, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds2 Pro with us. We are so happy to hear you have been enjoying the usage of your earbuds thus far. We have provided a link to an article to help you with the battery features and ways to maximize your battery life. We have also provided a link to the full device manual to help you maximize your overall experience. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages