Hello Chaim s, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you every day and wanting to ensure superior usage every time. We have provided below a link to the Samsung Support Team to see if they have additional ear tips available for you or all options available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hey there Akshay, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you potentially on a daily basis. Without knowing what features or functionality of your device are not meeting your expectations, we have provided a few links to help you maximize your experience. We have provided a link to the full device manual, to help you with the different settings, features, and capabilities of your earbuds. We have also included a link to the Samsung Support Team to offer troubleshooting assistance on ay features that are causing frustration for you. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages