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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,471-3,480 of 7,073 reviews
May 1, 2023
Reviewer name: Treign
2 out of 5 stars
2 out of 5 stars review

Great sound, great mic, terrible voice calling exp

[This review was collected as part of a promotion.] Ergonomics - Great design and very comfortable. Can lay down on pillow while using these and not feel it is pressing. Also doesn't fall easily. Sound - Awesome quality, easy switch to one bud or the other if needed. Mic - The receivers all said the quality is good. Video chat experience - this is where it suffers. Could be software related. If using these to video chat, the other caller voice will randomly feel choppy and also cut out every 3 seconds. Very unstable. Had to switch over to my Raycon for every video call, unfortunately.

Review from Samsung US
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reply from Social & Commerce

Howdy Treign, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Keeping up with the latest updates on your earbuds is easy when you install Galaxy Buds Manager or Gear IconX Manager on your computer. You can also use the Galaxy Wearable app on your phone or tablet or the Galaxy Buds app on your PC. These apps will let you pair and control your earbuds as well as check for software updates for them. That way, you can ensure they stay current and you'll get to enjoy all of your favorite music. When you have the free time, be sure to glance over the article I have linked below titled, "Software updates for Samsung earbuds" for some great tips and tricks to resolve what you are experiencing. Please do not hesitate to reach out to Samsung Support if you would like any further assistance and/or troubleshooting. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00078087/

Oct 22, 2022
Reviewer name: CanNYC
5 out of 5 stars
5 out of 5 stars review

Excellent!

[This review was collected as part of a promotion.] I've been an Apple user for over a decade. I recently got a Fold 4 and got these Buds2 Pro to complement my new foldable phone. Within the Apple ecosystem, I have Airpods Pro and that's what I will be comparing them against. Now I know everyone's ear is different. But Galaxy Buds fit much better than the airpods. See with the Apple set, they would eventually become loose after an hour or so with my head moving around. I purcahsed those foam tips, but they didnt solve the problem. Now that's not the case with the galaxy buds. They fit much more secure. I can't emphasize how important this is. Samsung's offering also comes in different colors (the one I have is grafite), and honestly, they look better. I got tired of the one and only white color option, and skinning them just makes it worse. Sound quality and noise cancellation performance is very comparable. They both sound good, however on noise cancellation samsung has a slight edge. You know that feeling of pressure when music is off and the noise cancellation is on? That's much less with the samsung set. I know people don't usually compare these two since they're made for different ecosystems. But Apple has been my base line and figuring out the differences are what is making me switch.

Review from Samsung US
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Nov 23, 2023
Reviewer name: MusicGnostic
5 out of 5 stars
5 out of 5 stars review

One of the biggest improvements in comfortability!

[This review was collected as part of a promotion.] One of the things that made my experience with the Samsung Buds Pro 2 so great was the bass, sometimes I find myself hearing tones and frequencies I never thought I could hear previously. It feels seamless as well, I rarely have my phone too far from my phone but even a bit of a distance away, it sounds incredible.

Review from Samsung US
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Dec 12, 2023
Reviewer name: tubbyda1
5 out of 5 stars
5 out of 5 stars review

Best set of headphone i ever owned.

[This review was collected as part of a promotion.] purchase 2 pair, one for me and one for my wife, we both use them all the time and the noice cancelation is amazing. what i love best is the seemless connection between devices. they are also one of the most confy set next to the galaxy live head set. and speaker and mic quality is also amazing, i can alway be understood from the other line.

Review from Samsung US
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Nov 25, 2023
Reviewer name: JHolster
5 out of 5 stars
5 out of 5 stars review

Incredible noise canceling.

[This review was collected as part of a promotion.] I bought these to replace my Sony buds, which had exceptional ANC. However, the Buds 2 Pro exceeded my expectations and surpass the Sony's in my opinion. On top of that, they are so small and fit my ears so well, unlike previous buds I've had that continually fell out. The added features of head tracking and voice detection are also cool, since I wear these all day long at work in the office. Phone call quality is incredible and sound quality is phenomenal. And the price is not bad either. I would buy another pair in a heartbeat!

Review from Samsung US
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Mar 13, 2023
Reviewer name: Spyduh
5 out of 5 stars
5 out of 5 stars review

A comfortable pair of Ear bud

[This review was collected as part of a promotion.] Truly enjoyed using the ear buds. High quality sound and the microphone seems to work well enough at eliminating back ground noise. There are times that the mic will pick noise but for the most part it isolates my voice well enough.

Review from Samsung US
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Jul 31, 2024
Reviewer name: Brando
5 out of 5 stars
5 out of 5 stars review

Perfect headphones for ALL devices!

[This review was collected as part of a promotion.] I really love these headphones, Probably one of my favorite features is the ability to wear.They seamlessly switch between devices. I've never realized how useful of a feature, but this is, until using it. I would highly recommend to anybody with samsung products, not to mention the superior audio quality! Highly recommend 10 out 10!

Review from Samsung US
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May 13, 2024
Reviewer name: JeffGalaxy
5 out of 5 stars
5 out of 5 stars review

Noise Cancelling! Excellent Sound

[This review was collected as part of a promotion.] For their size these headphones sure pack a punch when it comes to noise cancelation. I frequently use them in busy spaces with people talking coming in and out moving around and moderately loud environments. When you put these headphones in it takes it all away. I was taken back at first at how quiet my office got when I put them in because I was so used to all of the noise around my office. The sound quality is also extremely good with the equalizer allowing me to make any needed adjustments. The lows are low highs high. The headphones charge in no time and last several hours for me and I just put the case on the charger once a week. I have recommended these to several friends who all have been happy with their purchases.

Review from Samsung US
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Feb 17, 2024
Reviewer name: PleaseINeedANewPhonexoxo
5 out of 5 stars
5 out of 5 stars review

Great earbuds, especially in the samsung ecosystem

[This review was collected as part of a promotion.] I use mine to run, listen music while going to work, see friends, buy my stuff. Its pretty amazing especially in the samsung ecosystem. Plus the case's battery lasts long enough for trips and can charge earbuds in 30 min. A must have if you spend your time listening music/podcasts while travelling.

Review from Samsung US
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Dec 5, 2022
Reviewer name: Jody34
5 out of 5 stars
5 out of 5 stars review

Great headphones

[This review was collected as part of a promotion.] I got these 3 months ago and I love them.. they have a great fit test on the wearable app that let's you know it there in right. The sound is great when listening to music. The people that I talk to me say that they can't hear any nose in the background. Overall these are great headphones. I can't wait to see what they come up with nexts

Review from Samsung US
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