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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 3,481-3,490 of 7,073 reviews
Mar 13, 2023
Reviewer name: Gal4billy
5 out of 5 stars
5 out of 5 stars review

Nice product

[This review was collected as part of a promotion.] These buds are very convenient and easy to use. Great sound for music and voice. Would like to see the battery life last a while longer dosen't take long for them to die and need to be charged but overall a great product. Love the noise canceling feature and ambient sounds. Would buy again and again. Thanks Samsung yet another product that I totally ❤️

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Mar 3, 2023
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

I regret trading in my Buds Pro for these!

I am so incredibly disappointed in these earbuds. The original Buds Pro worked great but didn’t fit in my ears all that well no matter what tips I used, so I decided to “upgrade”. Very bad decision on my part. The Buds2 Pro won’t stay connected to any device I try to use them on. I’m so mad because I traded in my Buds Pro, so if I return these new ones, I’ll end up losing money. Do yourself a favor and just skip the Buds2 Pro. They are not worth the trouble.

Review from Samsung US
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reply from Social Commerce

Lisa, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We have included a link to the Samsung Support Team below who can assist you with the connectivity of your device. They can work with you one on one with options. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 29, 2024
Reviewer name: Junebug
5 out of 5 stars
5 out of 5 stars review

I'm in love

[This review was collected as part of a promotion.] So believe it or not I went from the buds to the buds 2 pro and loved them sooo much that I even went and bought a pair of the buds plus. The buds 2 pro go where ever I go! Gym, work, driving. I even have them hooked up the my ps5!! Sound quality is excellent. Think my favorite is the ambient setting. Nice to be able to listen to what I want to but also hear my surroundings. Fit is excellent. It takes some use to getting use to the noise canceling feature because it makes your ears feel funny, man if you wanna block the outside out, these work!

Review from Samsung US
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Aug 26, 2024
Reviewer name: Jenib91
5 out of 5 stars
5 out of 5 stars review

Good quality

[This review was collected as part of a promotion.] The sound quality is good. I enjoy that that the sound is clear. I cannot use these to work out though. With movement, they do not want to stay in my ears. Otherwise the battery life is great and the colors is nice. "Galaxy AI" is nice and works with as well

Review from Samsung US
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Jun 7, 2023
Reviewer name: Sonia
1 out of 5 stars
1 out of 5 stars review

Buyer Beware not worth the hype!

i wish i could give this product a negative-1. the sound is good if they can stay in your ears. they are so bulky and touch sensitive when touch them to keep them in my ear my calls get disconnected-yes i put them on touch sensitive. i prefer the live ear buds but only one ear bud works. oh and if drop the case good search for them they roll like marbles the case is not secure. i cant even workout with them. i wasted my money i prefer the galaxy live they conform to your ear only thing with them it looks like once the warranty ends so does your earbuds. i wish i could get my money back or a trade in.

Review from Samsung US
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reply from Social Commerce

Salutations Sonia, Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. Don't forget that you can utilize the Find My Earbuds feature, if you ever were to misplace your Buds! If you would like any further assistance, please feel free to reach out to Samsung Support when you have the free time to do so. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/

Aug 21, 2023
Reviewer name: ChicagoDave
4 out of 5 stars
4 out of 5 stars review

Sounds great but falls out of ears

[This review was collected as part of a promotion.] Buds pro 2 sounds great but falls out of ears occasionally. Using largest ear rubber pieces. Sometimes, rarely bluetooth looses connection then reconnects to phone galaxy s22 ultra. I wish SmartTag+ was built into case to locate case. Ear buds can be located when charged and out of case , but not in closed case. I attached my smarttag+ to my buds pro 2 case with strong double sided tape.

Review from Samsung US
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Aug 14, 2023
Reviewer name: TheOne
5 out of 5 stars
5 out of 5 stars review

< Simply The Best >

[This review was collected as part of a promotion.] What don't i use them for is the better question? At work their a life saver, nobody can hear the person on the other line & i still hear everything with pass through ambient. Second i was gaming all wrong without them, with 360 head tracking i hear every foot step & the direction. Their AMAZING 👏

Review from Samsung US
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Feb 26, 2024
Reviewer name: JDMG88
5 out of 5 stars
5 out of 5 stars review

Lots of features in a small pack!!! Great Deal!!

[This review was collected as part of a promotion.] I have had several headphones, wired and wireless, sport, audiophile and gaming. However I'm surprised about all the features of the earbuds 2 pro, sound EQ is great considering the size and with many convinient presets, hardly find something better within same price. All the audio features available ANC, Ambient voice detection makes it already a high tech device in the market but the synergy and easy usage and configuration of controls makes it a no brainer, adding the find my earbuds feature one of the highest water protection rate and the comfort even when working out makes it an everyday, every situation companion. Battery is great I haven't had it for long time to say battery life remains great but I have drop them few times (accidentally) and no damage at all.

Review from Samsung US
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May 1, 2023
Reviewer name: UPSDriver22
5 out of 5 stars
5 out of 5 stars review

Great Sound

[This review was collected as part of a promotion.] As a full time driver for UPS we have to have hands free devices to listen to music or talk to my friends. Many brands have decent audio and quality. However, these buds are the best I've tried. The audio is sufficiently loud for when I'm driving with my door open, stay in well so im not worried about losing them, and has background noise cancelation that allows others to hear me when I am on a call. The active noise cancelation is also very good however, I highly recommend not to use two earbuds while driving. The Audio controls are easy to use and there are extra features you can enable in the app that let's you control volume and skip with your earbuds alone. The best feature in my opinion is the ability to find your earbuds if you lose them with the app even if they are in the case.

Review from Samsung US
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May 5, 2024
Reviewer name: Vonnie
5 out of 5 stars
5 out of 5 stars review

Amazing!!! Best buds ever!

[This review was collected as part of a promotion.] I use these when I workout. Or even just when I'm relaxing around the house and they work seamlessly with my s22 ultra. Great sound yet I can still hear if I'm being spoken to. Battery lasts all day. Charges quickly and I can control them from my watch!

Review from Samsung US
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