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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Jul 29, 2024
Vermithor
4 out of 5 stars review

Decent Purchase above avg sound

[This review was collected as part of a promotion.] The sound would be definitely an upside for this your phone switch mostly would I would recommend for utilitarian purpose attending meetings but it has a pretty good sound the base is punchy I kind of like it that way the finish is pretty good and they really feel premium.

Review from Samsung US
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Sep 12, 2023
Purpbuds
4 out of 5 stars review

Love the audio

[This review was collected as part of a promotion.] Love this product; audio, clarity of sound and works well with my Samsung phone. The only issue I have is that they fall out of my ears so easily when exercising. Would love if they had some kind of grip to the ear to stay in place, even with the ear piece in place. But overall great product. Love my Samsung products.

Review from Samsung US
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Aug 23, 2023
CRomero
5 out of 5 stars review

Excellent Audio quality Buds

[This review was collected as part of a promotion.] I got my new Buds Pro 2, the sounds quality is amazing. I had the Buds Pro, but the new ones are so much better. The noise canceling is great. They fit perfect, and you have new features like 360° sound, that make you feel into the music. Is changing when you turn your head. I love them

Review from Samsung US
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Apr 30, 2024
CathLabTech
2 out of 5 stars review

They were good...when they worked!

[This review was collected as part of a promotion.] I've always loved my previous Samsung Buds but these did not live up to their past. The sound quality is great but the buds are very hard to get out of my ears after putting them in. This makes the volume control very difficult to control. I could've lived with it but just after about a month of having them, the charger stopped charging the left earbud randomly so it's been dead for a while now. And now the charging dock works intermittently for the right bud only. Other than that, the sound is good as mentioned. The ambient and noise canceling work really well, making the music sound that much better. Overall I would purchase an older version before getting another pair of these.

Review from Samsung US
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reply from Social Commerce

Hello CathLabTech, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important the battery of your device is to you. Given the stated time of owernship we have provided information about your warranty that covers a one-year period of time, and a link to the Samsung Support Team to offer assistance in any warranty claim or other options for a resolution. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Feb 25, 2024
Celsogo
4 out of 5 stars review

One Small Update For Man...

[This review was collected as part of a promotion.] One giant leap for these earbuds, the continually and more regularly released cognitive and continuity updates brought to us from Samsung have done nothing but improve my experience with these buds, and the relationship started great. Let me start by saying they do have their flaws, whether it be lack of finding a place to put them when needed to take them out in a hurry, a finicky passthrough feature, sensitive to hats/headwear without the ability to get suggested press to hold options (speaking from initial experience ), and occasionally connectivity issues that leave static or one of the earbuds offline. Given these cons these are still one of the best ear buds on the market, overall sound quality, durability and design, a user friendly app without hidden control options. Anything that has or could go wrong with my buds I self serviced in 5 minutes or less with these traits attached to these excellent purchase options fo, exercise, office use, driving, yard work, or any werer in between that they don't compromise safety.

Review from Samsung US
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May 5, 2023
Chuck0matic
4 out of 5 stars review

Great sound, battery life is lacking

[This review was collected as part of a promotion.] These are probably the best buds I've ever used. The noise cancelling is pretty awesome, could be improved. I just wish the battery life on these would last longer. Not sure if I got a bunk set. Other than I love them!

Review from Samsung US
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Oct 5, 2022
Moh Amin
3 out of 5 stars review

Falls out quickly

I bought these looks nice, great sound only problem is they fall out of my ears more than my previous Galaxy Buds live. I tired to ensure its properly fitted using the app but I can't run with these, they just fall out of my ears. My previous buds probably fell out like two times in 2 yrs i had it but the Buds pro 2 has already fell out about 20 times and only bought it in August 2022......I need back my Buds live plz

Review from Samsung US
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reply from Social Commerce

Moh Amin, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are so happy you are enjoying the sound. In addition to attempting to use the app to ensure a good fit, we also recommend trying out the different size tips that come with the buds and see if that helps as well. We appreciate you being a loyal Samsung customer, and please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 21, 2023
Ash438
5 out of 5 stars review

Buds 2 Pro - Solid Earbuds with better features

[This review was collected as part of a promotion.] I have been using the Buds 2 Pro Earbuds from Samsung for the past 10 months. I have never been amazed by the quality of sound it offers. Also, ANC is solid and holds up to 5 hours of charge with ANC on. This has been a best purchase for me with respect to headphones. I would recommend Samsung Buds 2 Pro to everyone who is looking for an earbuds which is Anti-Apple. Thank you Samsung !!

Review from Samsung US
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Sep 11, 2023
Soon2BGraduateResearcher
5 out of 5 stars review

Excellent audio and great noise cancelation

[This review was collected as part of a promotion.] I use my buds with my phone when I go to the gym, to answer video calls for online meetings, and to focus on my work when I need some silence/non-disruptive background noise. The buds do some great work. I never have issues with their sound quality nor noise cancelation. Sometimes, people will approach me and begin talking to me and the adaptive ambient noise really helps make the noise cancelation -> conversation transition effortless and smooth. My one single gripe is that the buds don't come with additional ear tip stock, as the do fit a bit too snug in my ears. After using them for a few days though, I've come to get used to them and have no qualms. Excellent device

Review from Samsung US
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Jul 29, 2024
MaxPMarco
5 out of 5 stars review

Powerful & Smart

[This review was collected as part of a promotion.] I used my samsung buds mainly during exercise, traveling, or around the house when I like to talk handsfree. To connect and used the buds is easy. I love the findmybuds option incase I do leave them somewhere. The buds have great sound and base. Noise canceling. I don't hear any gym music or any other noises while the buds are in.

Review from Samsung US
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