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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 2,581-2,590 of 7,071 reviews
Jul 3, 2023
NJShore
3 out of 5 stars review

Great sound but ...

Great sound but ... - Earbuds often fall out when exercising (Google that issue) - even after trying all supplied tips. - After 7 months of use, Noise Cancellation broken - the Earbud Fit Test says left earbud 'Not in Ear' (Google that one, too ... cleaning and reset don't work and earbuds will have to be returned).

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello NJShore... We appreciate you taking the time to review the Samsung Galaxy Buds2 Pro earbuds. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've linked Samsung Support below. Please reach out to them if we can offer you any assistance. Thank you for being a valued customer. -Bethany smsng.us/Samsung-Support

May 1, 2024
Aydar013
5 out of 5 stars review

They're great

[This review was collected as part of a promotion.] Galaxy Buds2 Pro are just amazing, I can do workout, walk, work and they hold on my ears no matter how active I am. Noise cancelation is better than in big headsets, I can wear them in plane and enjoy the flight without noise. Totally recommend!

Review from Samsung US
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Aug 31, 2023
Lynnw03
4 out of 5 stars review

Great software but needed extenders

[This review was collected as part of a promotion.] I love the software and features. I enjoy the ambient sound. I love the touch pads on the ear buds. I needed extentions to put on the bud to help them stay in my ears so they would go longer into the ear canal. They still don't stay in long but they do stay in when at first they didn't at all. I also have a cord to keep them around my neck. I think they should've kept the bean style. They were great! I found they needed different sizes. Mine didn't fit but they fit my husband very well and never fell out so the bean style is what he prefers.

Review from Samsung US
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Apr 29, 2024
Julanis
4 out of 5 stars review

The buds are good but could use some improvement.

[This review was collected as part of a promotion.] The buds pro needs tinkering to get the sound nice. The sound is good overall with some personal adjustments, and they improved the fit over the previous generation however it still isn't as good as the original buds with the wing tips. The galaxy buds are less simple to use than airpods and unfortunately seem to focus on fashion over function for some aspects. Its a solid headphones and it has some good battery life, which earns it a 4 star rating from me.

Review from Samsung US
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Jul 30, 2024
Wingspan
5 out of 5 stars review

Awesome Features!

[This review was collected as part of a promotion.] Use these for school to cancel out voices and background noise especially in the library. They work great, and the battery life lasts almost half the day when I've got them connected to my Samsung S24. Love them and use them all the time!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
Feb 27, 2024
Trisf120
5 out of 5 stars review

Amazing quality

[This review was collected as part of a promotion.] I use my Buds all the time!! The noise canceling is perfect. Blocks out all the unwanted noise and provides clear sounds. And the Ambient is unbelievable!!! I am so happy I decided to upgrade when I did!

Review from Samsung US
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Aug 22, 2023
1ActiveDad
3 out of 5 stars review

Great sound but not so much on the fit.

[This review was collected as part of a promotion.] I have been using Samsung ear buds for several years and they keep getting better with sound quality. I use them for work, relaxing and when I go walking. One down side is they will easily fall out of your ears if I go on a run or workout. Samsung needs to address the find my buds feature if an ear bud is separated from the case the app cannot find the single earbud. I would like to see Samsung spend more time on fit as the sound quality is excellent and leaves little room for improvement. Overall they are on the higher priced side given the issues that have to be addressed. Will I get the next Buds Pro? Probably.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there 1ActiveDad, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you love the sound quality during your work and downtime. If you are experiencing difficulty when you are working out, we do have available foam conform ear tips compatible with your device. The change in material may help you get a more secure fit for those more intense movement times. Thank you for being a loyal Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Feb 5, 2024
Mybuds
5 out of 5 stars review

The buds2 pro is good

[This review was collected as part of a promotion.] I use my buds2 pro for all my devices audio. I love the noise canceling feature and the quality of sound. The only complaint I have is the pronouncing of th and s sounds it is sharp and painful but over time I have learned to ignore it.

Review from Samsung US
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Dec 19, 2023
Laph9979
1 out of 5 stars review

Started out great, after 1 year it went down hill

[This review was collected as part of a promotion.] Loved my ear buds when I purchased them last year. The sound was amazing, pass though sounds was pretty cool and I used then most every day. Right about a year my right ear blood started looking super gross on the outside come to find out it was the coating starting to cover off. Cleaned them and thought nothing of it. A month later they started to sound muffled. I verified they were clean and all but something changed. I used the right one all the time so thought maybe it was still dirty so I checked the left and it to turned it out was not very loud either. Verified settings on the phone and connected another set everything checked out great on everyone else just not the original ear buds. Now they just sit and waiting for the day they become e-waste.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey Laph9979, thank you for your feedback your Samsung Galaxy Buds2 Pro. We understand how important your buds are to you on a daily basis. We have provided a link to an article to help address the sound difficulty you mentioned. We have also included a link to the Samsung Support Team to offer further assistance if necessary to ensure your buds are functioning as intended. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Nov 13, 2023
MavsMan
5 out of 5 stars review

Buds 2 Pro! Amazing!

[This review was collected as part of a promotion.] I'm so happy I bought these. They're perfect for working out in, they're comfortable and the sound quality is amazing! Even talking on the phone both parties have full clarity. This an overall amazing product!

Review from Samsung US
Helpful?0TSVSSLSUST413622062479