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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 2,351-2,360 of 7,073 reviews
May 16, 2024
Reviewer name: JuJu
1 out of 5 stars
1 out of 5 stars review

Do Not Fall for the Hype

I had Samsung Buds before these, and I trade them in for the Pro2. I should've just gotten another brand of ear buds. These are by far the worst. when they aren't falling out or make your ears itch, they are all around uncomfortable. the features aren't what they should be, noise cancelling is not great. They aren't as loud. even with all the updates, they aren't living up to their potential. and the worst part is that I am unable to trade them in or return them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hello JuJu, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be more than happy to assist you in any way we can to maximize your experience with your earbuds. With regards to the features you mention experiencing difficulty with including the fit and ANC setting, we have provided links to articles to help you troubleshoot these matters. We have also included a link to the Samsung Support Team for additional assistance if necessary. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 21, 2023
Reviewer name: AndroidWarrior
5 out of 5 stars
5 out of 5 stars review

Can't Go Without Them

[This review was collected as part of a promotion.] 1 word: Comfort. These are the most comfortable wireless earbuds I've ever used. I sleep in the them and wear them 8+ hours a day. No pain ever sometimes I forget that I even have them on. The sound is better than some over the ear headphones. I'm a music producer and I've used these to measure the levels in my mix. Nothing about these buds is cheap.

Review from Samsung US
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Aug 21, 2023
Reviewer name: galaxyguy
5 out of 5 stars
5 out of 5 stars review

Awesome Headphones

[This review was collected as part of a promotion.] I lost my Galaxy bud Live headphones and replaced them with the Buds2Pro, and there's a huge difference in sound and quality. Nice for running at the gym. The noise cancelation is a plus also. Really enjoy these headphones!

Review from Samsung US
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Nov 15, 2023
Reviewer name: Mur24389
4 out of 5 stars
4 out of 5 stars review

Great All Around Earbuds

[This review was collected as part of a promotion.] I needed a pair of earbuds for podcasting while I worked out but also with a good battery life for travel and gave these a shot. They work well, great battery life and are pretty comfy. Sound quality is good, not great but otherwise great little earbuds!

Review from Samsung US
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Aug 19, 2023
Reviewer name: Dbgpro2
4 out of 5 stars
4 out of 5 stars review

Not a good fit for me

[This review was collected as part of a promotion.] Previous Galaxy buds were a perfect fit for my ears. Galaxy pro 2 after a while falls off or during exercise they fall off easily old ones didn't do that I think battery life on the old ones were better than Galaxy pro 2

Review from Samsung US
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Mar 2, 2024
Reviewer name: Steel13
5 out of 5 stars
5 out of 5 stars review

Love my Buds2 Pro

[This review was collected as part of a promotion.] Love these Buds!! Great sound, great feel, great features!! When I take calls the caller comes in clear and they hear me clearly. Music sounds great with good bass response. They fit very well and don't fall out, even with a motorcycle helmet on. Thank you for a great product!

Review from Samsung US
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Jun 5, 2024
Reviewer name: WingTipFan
1 out of 5 stars
1 out of 5 stars review

Poorly Designed Ear Buds

There is no excuse for these poorly designed ear buds. The weight of ear bud is not distributed properly to allow it to stay in ear for any length of time. Found it is almost impossible to get a good seal so it is hard to say how the sound quality was. They fell out of my ears with slightest movements. Have had same issue with multiple ear tips from other manufacturers. Lost left tip while walking across a bridge and was unable to find it with find my Samsung device feature. They should be designed to stay in the ear and not fall out or what is the purpose of using them.

Review from Samsung US
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reply from Social Commerce

Hi WingTipFan, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand that the fit of your earbuds plays a huge role in your overall enjoyment, usage, and uninterrupted listening experience with your device. We have shared a link below to an article to help you with the optimal placement of your device in your ears for a secure fit. You can also perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jul 29, 2024
Reviewer name: Miguelito914
5 out of 5 stars
5 out of 5 stars review

Love these so much scared to upgrade!

[This review was collected as part of a promotion.] I use my buds for everything in life! From calla with clients to recording videos and podcast episodes to working out! My favorite part about these buds is the fit into my ears. I have huge ears and the buds sit right into my ears without sticking out. I am nervous that if I upgrade to the 3Pro they will fall out during my high intensity workout whether cycling or riding or during an important call.

Review from Samsung US
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May 1, 2023
Reviewer name: Blackfate
4 out of 5 stars
4 out of 5 stars review

Nice sound but tips could be better....

[This review was collected as part of a promotion.] I truly enjoyed these earbuds. I think the sound is very good. The one issue I did have was the tips. I have small ears and the small tips had a tendency to work there way out my ears. I ended up buying after market ear bud tips which fixed that issue. I don't have to mess with them anymore. Makes my listening enjoyment that much better. Also the better life is pretty good.

Review from Samsung US
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May 1, 2023
Reviewer name: Joanna904
5 out of 5 stars
5 out of 5 stars review

Found My Perfect Earbuds

[This review was collected as part of a promotion.] I've been looking for the perfect set of earbuds for the last few years. I've tried others but when the last pair I tried stopped charging, I decided to go with Samsung since I already have other Samsung devices (phone, tablet, watch, tv). Setting them up with all my devices was easy. They paired with no problem. One thing I really like is how they easily switch from one device to the next without me having to force it. It just works. The fit of the earbuds in my ear was perfect. Sometimes I forget I'm wearing them, they're that comfortable. I did the fit test initially but my fit was already good. I use these off and on all day. Battery life on the buds and the case is pretty good. I don't have to charge the case daily. The different sound modes are dope. ANC works great and the ambient sound is pretty neat when I want to listen to my music and still be aware of my surroundings. No regrets or buyer's remorse with this purchase!

Review from Samsung US
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