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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 1,671-1,680 of 7,084 reviews
Jul 29, 2024
Reviewer name: MrDBlue
5 out of 5 stars
5 out of 5 stars review

Great upgrade from my old Buds+

[This review was collected as part of a promotion.] I decided to upgrade my buds+ and the buds 2 pro have not disappointed me at all. There is good sound and the controls that I am used to (in the buds +) are virtually the same. The materials feel better and the ANC is great. Definitely recommend this product even though the Buds 3 and 3 pro just came out.

Review from Samsung US
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Dec 12, 2023
Reviewer name: Lashay
4 out of 5 stars
4 out of 5 stars review

Product had great sound quality

[This review was collected as part of a promotion.] I use my buds for listening to music, streaming, and calls. Anything audio you related I use my buds for. For the most part, I love this product. My biggest issue is that this is my second pair and each time my right earbud doesn't charge at the same rate as my left one. The right one stopped working on all together on my previous pair.

Review from Samsung US
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Mar 13, 2023
Reviewer name: Cjomac
5 out of 5 stars
5 out of 5 stars review

Great features with slick looks

[This review was collected as part of a promotion.] I really thought they would be just like my previous galaxy buds but these buds are awesome! Superior sound with great looks. I don't even have to wear ear muff when i mow grass because of the external noise canceling feature. So fat the battery life last for hours. I haven't used them for more than a six hour period but so far so good.

Review from Samsung US
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Aug 12, 2024
Reviewer name: Gamerguy12345
3 out of 5 stars
3 out of 5 stars review

This product is great

[This review was collected as part of a promotion.] I use my buds2 pro to listen to music and talk to my kids on the phone when I'm at work and need to be able to use my hands. The only two issues I have with them is I can't get them to answer the a phone call with touching them like I can to hang up a call or play and pause music. They also don't like to stay in my ears so I have to constantly readjust them which causes me to pause my music or accidentally hang up a phone call.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Gamerguy12345, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We would be thrilled to help you have the best experience possible with your earbuds and have provided a link to an article to help you with the ideal placement of your earbuds, and would follow up this troubleshooting with a fit test while connected to the Samsung Wearables App. We haev also shared links to the full device manual and the Samsung Support Team to help you discover all available options for the settings to align to your needs and wants. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Nov 13, 2023
Reviewer name: Kylerb85
5 out of 5 stars
5 out of 5 stars review

Best wireless earbuds

[This review was collected as part of a promotion.] I use these buds 2pro for gaming, movies, phone calls, music or just as hearing protection when in loud environment. Honestly was not sure if they were worth the money. But I am excited to have them.

Review from Samsung US
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Sep 12, 2023
Reviewer name: RONNOEJOSH
5 out of 5 stars
5 out of 5 stars review

Best headphones I've ever owned.

[This review was collected as part of a promotion.] These buds are amazing. The sound is crisp and clean and they are very comfortable. Ive have a hard time finding ear buds that fit well and stay in place. These are very comfortable and fit well. No more worries about them falling out. The battery life is great too. I wear them at least 8 hours a day without having to recharge.

Review from Samsung US
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Mar 13, 2023
Reviewer name: GreatNate
5 out of 5 stars
5 out of 5 stars review

Excellent earbuds with great features

[This review was collected as part of a promotion.] These earbuds are 3xactly what you expect for what you pay for. Good battery life, great features such as noise canceling, ambiet sound, and location. Works best with Samsung Phones for sure. I use them mostly for audio books, occasionally for music and have two different manual eq. Could use a bit of better tuning or auto switching based on program. Sound quality is great for the price tier. Highly recommend.

Review from Samsung US
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Sep 5, 2024
Reviewer name: Gristok
2 out of 5 stars
2 out of 5 stars review

Not bad, if they stayed connected

[This review was collected as part of a promotion.] Product is ameture at best. Disconnects while listening to music. Maybe galaxy AI would help this product do better. Phone and buds both updated. Sometimes will not even pair to my S23 Ultra. I have to go into the app to tell the earbuds to wake up and connect when I put the earbud into my ear, Before it would auto connect. Wanted to like this product but it's not great.

Review from Samsung US
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reply from Social Commerce

Hi there Gristok, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you have the best experience possible with your earbuds, and troubleshoot the Bluetooth connection. We have provided links to a few articles to help you in this at your convenience. We have also shared a linkto the Samsung Support Team if you have additional questions or continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth Connection issues with Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111318/ Restart or reset your Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01218103/ Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 29, 2024
Reviewer name: Tbazy24
3 out of 5 stars
3 out of 5 stars review

Great sound, but hard to keep in ears...

[This review was collected as part of a promotion.] I have enjoyed my buds pro 2 for the most part. The sound is really clear and has depth when listening to music or streaming. When using them for answering phone calls, sometimes it can be hit or miss. I have times where the person sounds like he/she is right next to me, while other times I have a hard time hearing what they are saying. The biggest issue I have is the buds staying in my ears. I constantly clean them and wipe them down to help, but it doesn't seem to work. I don't even have to move around for them to fall out. I am just sitting there watching a movie and I can feel one or the other slightly start to fall out. If I don't catch it right away, it falls and bounces away on hard surfaces, making them difficult to find at times. Other than that, I have enjoyed them.

Review from Samsung US
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reply from Social Commerce

Hi there Tbazy24, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with your listening experience for your favorite movies, television shows, and music. We have provided a link to an article to help you with the audio during your phone calls to help you ensure you have the best experience possible with your device. We have shared a link to an article to help you with the fit of your earbuds, and recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have questions or continue to experience any of these frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 12, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Good noise canceling ambient sound comfortable f

[This review was collected as part of a promotion.] Great with other Samsung devices like my laptop. Use for work, exercise. Sound quality and for are great. Good battery life and multiple charges in the case. Very lightweight and fit, stay well in your ears.

Review from Samsung US
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