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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Aug 21, 2023
Jondal
5 out of 5 stars review

Very happy

[This review was collected as part of a promotion.] I use these buds2 pro at home to game or watch movies listen to music while doing yard work I also use them at work using the noise canceling feature to protect my ears from the industrial noises around me for my ten hour shift the sound question is great much better than other ear buds that I've always thought were really good the apps that pair up with these like galaxy wearable or find are also amazing and useful all around great buy would definitely recommend

Review from Samsung US
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Nov 13, 2023
Meitisme
1 out of 5 stars review

Would use a cheap pair over these every day

[This review was collected as part of a promotion.] I have never been disappointed in a samsung product ever. These have a problem staying connected. They do not stay in anyone's ear canals. Definitely can not hike with them, do not think about excercising with them. I lost them so many times because they fell out of my ear canal just sitting at my desk. They do not stay charged. The battery life is worse than they state it should be. I have bought a 20 dollar pair of earbuds that last 9 hours at a time. Case is charged for 3 days of 9 hours of use. I spent way too much money to be so disappointed they are just sitting in the junk drawer. :(

Review from Samsung US
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reply from Social Commerce

Hey Meitisme, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot any and all difficulties you may experience with your device. We have provided below links to articles to help with the connection of your buds and the battery life. We have available on our website foam conform ear tips that are compatible with this device. This is helpful if you have already tried out the additional silicone ear tips included with your device and are still struggling to find the secure fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. We have also included a link to the Samsung Support Team if these articles and tips don't resolve your difficulties, and the warranty information that will cover a one year period. Thank you for being a Samsung customer. -Elizabeth Galaxy Buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/ All about your Samsung earbuds’ battery life https://www.samsung.com/us/support/answer/ANS00078081/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

Aug 21, 2023
DoubleJ
5 out of 5 stars review

Love the fit and sound quality

[This review was collected as part of a promotion.] I buy the new galaxy pro buds every release! They are wonderful! Wether your on the phone or listening to music the quality is awesome. You can use one at a time for talking on the phone or listening to your favorite music. Just hold the bud and your have your assistant ready to go highly recommend buying them.

Review from Samsung US
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Feb 26, 2024
Countrygirl292
4 out of 5 stars review

Work great but won't stay in place!

[This review was collected as part of a promotion.] Absolutely love the sound of my Buds2 Pros. The noise cancelation also works very well. As someone that works in a noisy environment, my Bud2 pro are the only ones I have found that work well. They also have the battery life to work as long as I do. They are also quite comfortable compared to other buds. The one fault is a very big one. They don't stay in my ears. I have tried everything! They fall out with little notice and I have already lost 2 sets. A remedy needs to be designed please.

Review from Samsung US
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reply from R&R Team

Hey Countrygirl292! Thanks for sharing your feedback about the Galaxy Buds2 Pro. It's awesome to see that you love the sound quality and appreciate the effective noise cancellation, especially in your noisy work environment. The long battery life and comfortable fit are designed to enhance your listening experience throughout the day. With features like AI assistance right in your ear, Intelligent Active Noise Cancellation, Enhanced 360 Audio, and a secure, comfortable fit, these earbuds truly elevate your audio experience. We understand that finding the perfect fit is important, and we recommend exploring the different ear tip sizes included with the Buds2 Pro to ensure the best possible fit. Additionally, using our Galaxy Wearable app can help optimize the settings for your needs. Your feedback is invaluable, and we are continuously working to improve our products. For any questions or comments, please do not hesitate to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Feb 5, 2024
Dragonborn117
5 out of 5 stars review

Love my Buds 2 Pro

[This review was collected as part of a promotion.] I love my buds! I use them all the time and I can't leave the house without them. I like the subtle sleek design in my ear ans how small they are in my pocket! I barely feel them! The sound quality is great and I love how they are so easy compatible with my Galxay phone. I also love the purple color!

Review from Samsung US
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Aug 27, 2024
mkreiger32
5 out of 5 stars review

Best Earbuds over owned

[This review was collected as part of a promotion.] I received these as a gift and I am so glad I did. The sound quality is excellent and the nose cancellation feature is amazing. I was sceptical at first of the surround feature, but I was pleasantly surprised at how well this works as well. Overall I love these earbuds and would recommend them to all my Samsung living friends.

Review from Samsung US
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Mar 9, 2023
Carnellian
4 out of 5 stars review

8.5/10 Overall Good Buds

[This review was collected as part of a promotion.] This is samsung's one of best models. The sound quality is 8 out of 10 which is what brings the rating down but there are many positives to the buds. The bass is lacking, but the ability to control quiet mode and public mode which both working efficiently, is amazing. Volume is great and reaction to touch is smooth.

Review from Samsung US
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Aug 26, 2024
Lowerbottom
5 out of 5 stars review

It's a watch that I wear for every occasion.

[This review was collected as part of a promotion.] My wife gifted the watch on my birthday. She brought me the Samsung Galaxy Watch 6 black. The overall look of the dial and the strap is good. Primarily, I use this for tracking and monitoring my workout and sleep routine. I can able to make smart reply by having pre-registered context and emoji's also available. As it has 120+ Home workouts programs, it helps to track it manually. I love to change watch faces, based on my wish. The best one from Samsung, it is worth the price to buy. Good one! Suggest to a few of my friends.

Review from Samsung US
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Feb 5, 2024
TWAL27
5 out of 5 stars review

Awesome earbuds

[This review was collected as part of a promotion.] I love these for the gym. They stay put during my Workout, I also love how comfortable they are. And the charge on them last for days. It is very portable that's in the purse. Well , for the case and easy to charge overall , I would rate this one of the better headsets i've had

Review from Samsung US
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Jul 30, 2024
Love4Nerds
5 out of 5 stars review

Great Fit, Vibrant Sound

[This review was collected as part of a promotion.] I love the fit of these earbuds. These don't fall out like others do from competitors. I use the translation feature provided by Galaxy AI a lot for work, and it works better than any other transcription software I've used. Couldn't speak highly enough about them!

Review from Samsung US
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