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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,095 ratings7,084 reviews
  1. 5 stars72% (5,133)
  2. 4 stars19% (1,349)
  3. 3 stars5% (328)
  4. 2 stars2% (153)
  5. 1 star2% (132)

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Showing 1,481-1,490 of 7,084 reviews
May 7, 2023
Reviewer name: tryinhigh
3 out of 5 stars
3 out of 5 stars review

superior sound quality

[This review was collected as part of a promotion.] I really never got the buds to fit correctly in my ears. I am quite active and often ride my bike great distances. The first Trip out on the bike....left ear bud lost...yesterday I tried right bud...It's now gone as well...

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social & Commerce

Hello there, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Buds in the seat of your taxi on your way to catch your flight, having your Buds stolen from your bag, getting caught in a rainstorm with them in hand, to dropping your Buds and shattering them. We also have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support https://www.samsung.com/us/support/answer/ANS00082785/ https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Samsung-Care-Plus

Sep 11, 2023
Reviewer name: Askewfungus
4 out of 5 stars
4 out of 5 stars review

Almost perfect.

[This review was collected as part of a promotion.] I use my Galaxy Buds 2 Pro at least 6 hours of the day and while most of the features are exceptional, there are a few annoyances. The touch controls are sometimes hit and miss, but otherwise perfect.

Review from Samsung US
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Aug 21, 2023
Reviewer name: SeanSATX
3 out of 5 stars
3 out of 5 stars review

Very bad fit

[This review was collected as part of a promotion.] I upgraded to these from the very first buds model (the very first ones, not the buds+). I have no real complaints concerning the sound, but I was really sad to find (immediately) that they are the worst fit I have ever had. The surface has a smooth matte finish that slides on skin too easily to stay still, and the part that enters the ear isnt long enough to anchor itself in. Since I stuck with the first model for so long, I thought I might as well go for the newest model, but the issue is so bad that I had to return them and find an older model that fit. If you have the option to try on a pair before buying, I would recommend doing that first. I ended up getting the Buds 2, which lacked some features, but stayed in better.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi SeanSATX, thank you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you were enjoying the sound quality of your new buds. Our goal at Samsung is to provide the best possible line of devices through innovation. We couldn't be happier to hear you found the device that best fits your needs with great sound and a secure fit. Thank you for being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 30, 2024
Reviewer name: WolfHeart
3 out of 5 stars
3 out of 5 stars review

Good, but prefer original Galaxy Buds Pro

[This review was collected as part of a promotion.] I like my Buds2 Pro. They're pretty comfortable to wear, even with my rook piercing, and they sound pretty good. But honestly, I don't see them as being much better than my Buds Pro. Actually, one of my favorite features of the Buds Pro, which was the ability to use Ambient Noise when only using one bud, was removed. This feature was super helpful at work, because I can't have more than one in, and having Ambient noise turned on allowed me to still hear what was going on around me. Unfortunately, that alone drops it 2 stars for me. Other than that, I like them.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there WolfHeart, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear how much you are enjoying the usage of your device. While using one earbud individually it will default to the ANC sound feature. However if you would prefer to use the Ambient Sound feature you can do so by either adjusting in the Samsung Wearables App or by doing a tap and hold on your earbud until you hear the tone and the setting changes. We have shared a link to the Samsung Support Team if you have questions or this setting does not operate as intended. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 21, 2023
Reviewer name: Jondal
5 out of 5 stars
5 out of 5 stars review

Very happy

[This review was collected as part of a promotion.] I use these buds2 pro at home to game or watch movies listen to music while doing yard work I also use them at work using the noise canceling feature to protect my ears from the industrial noises around me for my ten hour shift the sound question is great much better than other ear buds that I've always thought were really good the apps that pair up with these like galaxy wearable or find are also amazing and useful all around great buy would definitely recommend

Review from Samsung US
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Feb 9, 2024
Reviewer name: GreatEarbuds
5 out of 5 stars
5 out of 5 stars review

Overall Great Earbuds

[This review was collected as part of a promotion.] These are the best earbuds I've had, hands down. They have a great range of sound dynamic, features and settings. The noise cancelling is great, the stereo setting is cool for movies and the tone adjustments are great to adjust to your personal hearing. The only issue I have occasionally is that whatever I'm listening to will pause without my doing. When it happens, it'll keep happening every 30 secs. or so until I close the application, disconnect the earbuds, then restart them both. That being said, I totally recommend them!

Review from Samsung US
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Sep 22, 2023
Reviewer name: KimberlyDawn22
5 out of 5 stars
5 out of 5 stars review

Highly Recommend! Amazing Quality Earbuds

I've had my pair for about 1-1 1/2 years now and they are still like new. I use them 8-12 hours a day at work. I love the noise cancelling, it really makes my extremely noisy work environment quietier. The sound is amazing. I also love how the battery and case percentage come up on my screen when connected. They fit perfectly in my ears and stay there. Highly recommend these to anyone.

Review from Samsung US
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Aug 21, 2023
Reviewer name: Machic1
5 out of 5 stars
5 out of 5 stars review

It sound grate.

[This review was collected as part of a promotion.] For game is nice. Actually I'm been using this Samsung device for a long time and I like the way it works. The style the shape of any device is nice and good for work. I think this is the new future phone that is gonna change things to a different level and the headphones too. I compare the buds to a different ones but I like this ones. They Sound very nice and the quality of the music or any other sound is grate. I Definitely gonna use this brand for a long time kuz it matches with my personality and type of life I have.

Review from Samsung US
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Aug 26, 2024
Reviewer name: venrriques
5 out of 5 stars
5 out of 5 stars review

Best buds ever!!

[This review was collected as part of a promotion.] These have been the very best truly wireless ear buds that I have ever owned. I compared their performance with the fruity pros and these are superior in every way. Better sound, better ANC, better battery life, beautiful color choices, and better build quality. Overall the absolute best.

Review from Samsung US
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Apr 29, 2024
Reviewer name: JonB0y
4 out of 5 stars
4 out of 5 stars review

Fantastic features and great ANC

[This review was collected as part of a promotion.] I started with the Galaxy Buds Pro and upgraded to the Buds Pro 2 about 6 months ago after purchasing my S23 Ultra. The Buds Pro 2 have wonderful sound quality and customization options and I particularly appreciate the Active Noise Cancellation as I use it when operating power equipment. The only real criticism I could offer is the overall fit. When on a riding mower or similar I will need to readjust in ear every 30 minutes or so as vibrations do cause then to lose a little of the 'seal', but overall I highly recommend these, especially to those pairing with Samsung devices.

Review from Samsung US
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