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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
4.6 out of 5 stars
stars
7,084 ratings7,073 reviews
  1. 5 stars72% (5,124)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (131)

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Showing 1,471-1,480 of 7,073 reviews
Jul 30, 2024
Reviewer name: Xeven57
3 out of 5 stars
3 out of 5 stars review

Improved sound, fitment takes adjusting

[This review was collected as part of a promotion.] I use these buds for work, for the gym, or doing yard work. Sound quality is improved over the previous generation (I still use both gens) but the fitment takes some adjusting to and is maybe not quite as secure as my Buds+. I do not use Galaxy AI with these, but the wear app is useful to monitor and play with ambient and equalizer settings.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hey there Xeven57, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the audio quality and features of your earbuds. We would love nothing more than to help you with the secure fit of your earbuds and maximize your experience with your earbuds. We have provided a link to an article to help you with the optimal placement of your earbuds. We also recommend performing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you have questions or would like to discuss this experience further. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Jul 29, 2024
Reviewer name: Jjjjjjj
4 out of 5 stars
4 out of 5 stars review

Seamless and surrounded

[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro have been lauded for their seamless device switching and immersive 360-degree audio experience, making them a top choice for those seeking high-quality sound on the go. However, users should be aware that while they offer a snug fit, there may be stability issues during vigorous activities. Despite this, the Galaxy Buds 2 Pro stand out for their innovative features and overall performance, providing a comfortable and sonically pleasing experience for everyday use and beyond.

Review from Samsung US
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May 1, 2023
Reviewer name: RandomUser42069
5 out of 5 stars
5 out of 5 stars review

Improves older models

[This review was collected as part of a promotion.] These headphones have a much more improved system with my old galaxy 2 buds when using transparency mode I could tell it was playing back as a speaker but with the buds 2pro i can't tell. The surrounding sounds so natural.

Review from Samsung US
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Sep 4, 2024
Reviewer name: 1stclass
2 out of 5 stars
2 out of 5 stars review

Earbud volume is too quiet

I bought the Buds2 Pro a year ago, and while the sound quality was great initially, the experience has been disappointing over time. After a couple of months, the left earbud started losing volume, even at max settings. Eventually, I lost the right earbud, leaving me with the left one, which has become so quiet that even the 'find my earbud' feature is barely audible. I've tried cleaning them and adjusting all volume settings on my device, but nothing works. Unfortunately, I can't adjust the volume via the Wearables app or touch controls without the right earbud. My main complaint is that the left earbud is now far too quiet to be usable. I’m not sure if this is a hardware or software issue.

Review from Samsung US
Helpful?0TSVSSLSUST413622062479
reply from Social Commerce

Hi there 1stclass, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important your earbuds are to you every day. WE would love to help you troubleshoot the audio getting quieter over time with usage. We have provided links to two articles, one to help ensure your earbuds are clean and free of debris that might be causing this experience. We have also provided a link to an article to help you with the quiet audio you mention. We have also provided a link to the Samsung Support Team if these resources do not help you resolve this experience. Thank you for being a Samsung customer. -Elizabeth How to clean your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00086123/ No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Dec 12, 2023
Reviewer name: Dezymond
5 out of 5 stars
5 out of 5 stars review

Great set of ear buds

[This review was collected as part of a promotion.] Use the earbuds for streaming music. These buds are very comfortable, great ANC, great bass, and are a reasonable price. You get a lot of good audio quality for the price with these earbuds. Battery life lasts long enough and I don't get much ear fatigue from using them either.

Review from Samsung US
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Nov 13, 2023
Reviewer name: CreeperAwMan
5 out of 5 stars
5 out of 5 stars review

Good Earbuds! Best I've ever owned.

[This review was collected as part of a promotion.] I first bought these earbuds around January 2023, and they are amazing! I've owned Samsung earbuds before, and this brought my experience to much more! I love them, and they work great with no issues.

Review from Samsung US
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Apr 25, 2024
Reviewer name: IGobyDro
4 out of 5 stars
4 out of 5 stars review

Goodluck if lost

[This review was collected as part of a promotion.] I have had the earbuds pro2 for about 2 years now and I will say that the most frustrating feature is its earbud finder when lost. Every time I dropped the earbuds in grass, it seemed to be lost in an abyss. I tried using the ring feature and it's a chirping sound. Good luck finding your earbuds when there are birds outside chirping as well. Also no matter if I heard it, it was still absolutely impossible to find. This has happened to me 3 times making me replace the lost earbud. Otherwise, the product is great. The battery lasts most of my shift and it's very comfortable. The sound quality is superb, as well. I truly can't go anywhere without them.

Review from Samsung US
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Mar 13, 2023
Reviewer name: Mikee2
4 out of 5 stars
4 out of 5 stars review

Best samsung buds to date

[This review was collected as part of a promotion.] Ever since I've bought these earbuds, they've been a great addition to my everyday carry. My main usage is either at home doing tasks, the gym, as well at work. The noise canceling feature is a game changer as sometimes you just want to be left alone listening to either music or podcasts. However there are moments when you need to aware of you're surroundings and that's where the ambient sound control comes into play. Being able to use you're headphones while be aware of your surroundings is an ideal feature that works well the samsung buds 2 pro. Battery life is good enough for a day use with noise canceling but will most likely need recharge. The matte black casing also is a bit of a finger print magnet as touching on a constant basis will leave smudges on the case and buds, But this is just me nit picking. Overall this is the best samsung buds that you are able to get and would recommend to anyone, especially with those who have a samsung phone as the seamless integration and features makes it a good purchase.

Review from Samsung US
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Nov 13, 2023
Reviewer name: Brosky
5 out of 5 stars
5 out of 5 stars review

The galaxy buds2 pro have great features

[This review was collected as part of a promotion.] The noise canceling is great for air travel and so much more. As someone with a lower tone hearing loss, having an equalizer that can boost bass is quite nice. These buds are able to reach deep lows which makes for full, rich music. I am also a fan of the water resistance and ability to easily turn off touch controls from the phone. I have been able to stand under running water without any issues. The one thing that I think the original galaxy buds did better than these buds2 pro would be ambient sound. With the old model, I would be able to use ambient sound and hear people loud and clear, but the ambient sound with buds2 pro simply do not amplify enough.

Review from Samsung US
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May 2, 2023
Reviewer name: GalaxyFan2
5 out of 5 stars
5 out of 5 stars review

Cute color, exquisite sound!

[This review was collected as part of a promotion.] Galaxy Buds2 Pro is outstanding in more ways than one -- it deserves 5 out of 5 stars for function, performance, design, and aesthetics! These are my first pair of wireless earbuds, and they look, feel, and work great. I love to use them when listening to music and watching videos or movies on a daily basis. The Buds2 Pro have excellent sound quality and intuitive touch controls. They are comfortable to wear for hours, and the batteries last long, too. Of course, I can always give them a quick charge in their chic case when I need some extra power. Connecting the buds to my devices and switching between active devices is seamless. Last but not least, the Bora Purple color is so cute! Love that it matches my phone case and watch band. Highly recommend!

Review from Samsung US
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