It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.3 cu. ft. Ultra Large Capacity Electric Dryer with Sensor Dry Technology, model DLE7000W. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Hi! Thanks for the positive review for your 7.3 cu. ft. Ultra Large Capacity Electric Dryer. Enjoy the useful sensor dry technology available in your dryer which helps minimize wear and tear on your clothing by minimizing over drying. By constantly checking moisture levels in your dryer, this model DLE7000W dryer is able to provide you with a nearly perfect dry. Should you need support, don't hesitate to reach out to us on social media. Our handle for Facebook and Twitter is @LGUSSupport. ^Chris

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hello there, Ayla. We understand your inquiry regarding your experience with the DLE7000W. Based on your concern, we recommend checking the care labels of your garments, cleaning the lint filter regularly, and ensuring the dryer drum and duct are free from foreign objects or blockages. Overloading the dryer or mixing fabric types may also affect performance. <br />LG Dryer - Troubleshooting Burning or Discoloration - https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-burning-or-discoloration--20152469727440<br />For a more detailed look into the issue, please send us a private message on social media &#64;LGUSSupport. Our team will be happy to assist you further. —Renzo

Hey there Carla! Thanks for sharing your feedback about your LG dryer. We always want to provide you with products that fit your needs so you can have the best laundry experience. Your review helps us to improve for future products so they can be better than before. If you ever need anything in the future, just reach out to us on social media at @LGUSSupport, and we'll be ready to help! *Josh

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane