We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Hey there. Congrats on the new LG dryer! Lets complete your dream laundry room team and get the matching washer to this all star dryer. Learn more about the matching washer in this link: https://www.lg.com/us/washers-dryers/lg-wt7005cw-top-load-washer. Send us a private message on social media @LGUSSupport if you have any questions. We're always here to help you have the easiest laundry days ever. ^ Diego

Hi, there. Thank you for sharing your feedback with us. We understand your concern about the experience of purchasing the LG Dryer (DLE7000W) model through Sam's Club. We strive to provide exceptional services and want to ensure that you're completely satisfied with your purchase, and we’re here to help resolve any concerns.If you’re facing any specific issues with the dryer, such as installation or performance problems, we’d be happy to assist you. We recommend checking the venting system to ensure it’s properly installed, as this can impact drying efficiency.Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further. We value your feedback and are committed to making things right for you. ^Juvy