It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.3 cu. ft. Ultra Large Capacity Electric Dryer with Sensor Dry Technology, model DLE7000W. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee