It's our pleasure to provide the best products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.3 cu. ft. Ultra Large Capacity Electric Dryer with Sensor Dry Technology, model DLE7000W. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If you have questions or concerns in the future, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Hello there, Ayla. We understand your inquiry regarding your experience with the DLE7000W. Based on your concern, we recommend checking the care labels of your garments, cleaning the lint filter regularly, and ensuring the dryer drum and duct are free from foreign objects or blockages. Overloading the dryer or mixing fabric types may also affect performance. <br />LG Dryer - Troubleshooting Burning or Discoloration - https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-burning-or-discoloration--20152469727440<br />For a more detailed look into the issue, please send us a private message on social media &#64;LGUSSupport. Our team will be happy to assist you further. —Renzo

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hey Tony! We hear you—the FlowSense sensor can definitely present some challenges. It’s designed to monitor airflow for safety and efficiency, but we understand it can be a lot to manage. Proper duct setup and cleaning are important for optimal performance. Here’s a link to better understand and troubleshoot sensor dry: http://spr.ly/6421sPZi7. If you’d like more assistance, please reach out by sending us a private message @LGUSSupport! We'll be happy to help you out at any time! ^Joslyn

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Hey there! Thanks so much for leaving us a review and bringing this to our attention! Start by cleaning the lint filter before each load to ensure great airflow and optimal drying performance. Next, check that the exhaust duct is clear, as this supports efficient airflow and drying times. Be sure to sort your laundry by fabric weight too, since separating heavy and lightweight items helps the sensor perform its best. Also, try breaking up larger loads into smaller ones, as this can help speed up drying. Finally, unplugging the dryer for a few minutes can reset the controls and improve performance. If you need any further assistance, feel free to reach out to us @LGUSSupport on social media with your contact details — we’d be happy to help! Thanks for being awesome, and we’re here for you every step of the way! ^Anthony

Hey there. We understand how having a drum light can be great for ensuring all your clothes are out of the dryer. We can say that you can adjust how you dry your dry cycles to optimize your dry time. Check out these dry cycles here: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571. ​For more questions, private message us on social media @LGUSSupport. We're just a DM away! ^David

Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.