We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Absolutely Awesome! Thank you for sharing your open feedback regarding your LG Washer and Dryer and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha

Hi there, thank you for sharing your feedback. We understand how important it is for a dryer to be simple and intuitive, and it’s great to hear your 7.3 cu. ft. Ultra Large High Efficiency Electric Dryer DLE7000W has been such a good fit. The easy‑to‑use controls are a highlight of this model, and we’re glad they’ve made your experience even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com