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Customer reviews for Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black
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4.5 out of 5 stars
stars
402 ratings173 reviews
  1. 5 stars78% (314)
  2. 4 stars7% (29)
  3. 3 stars5% (19)
  4. 2 stars2% (7)
  5. 1 star8% (33)

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Showing 11-20 of 173 reviews
Jul 3, 2026
Reviewer name: RM
1 out of 5 stars
1 out of 5 stars review

Weird cord placement

The placement of the cord is in an odd location. It is on the right side towards the front. I have only ever seen appliance cords come out the back of any other appliance. Plus, the odor from inside the freezer was like a slap in the face. It really stunk. And it has two dents.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello RM, thank you for your feedback. We’re sorry the Frigidaire Gallery 5 Cu. Ft. Chest Freezer did not meet your expectations. If you would like assistance or have questions about product operation, please contact our support team at support2@curtiscs.com, 1-800-968-9853, or visit https://www.curtisint.com/product-support.

Jul 9, 2024
Reviewer name: David Jones
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Damaged upon arrival

Freezer arrived damaged looked like the carrier had thrown it around a bit

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello David Jones, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Sep 26, 2024
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

This freezer is amazing. Easy set up, doesnt take up much room and a great price.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Robert, we are glad to hear you are pleased with your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Sep 28, 2024
Reviewer name: S J
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damage product

It was damaged in two places and left upside on our porch

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello S J, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jul 4, 2024
Reviewer name: Tony
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DON’T WASTE YOUR MONEY

Showed up dented and compressor loose

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Tony, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jul 13, 2024
Reviewer name: Teresa P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!!

Excellent freezer

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Theresa P, we are pleased to hear you are enjoying your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Jun 20, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I didn’t know Sam’s had a Scratch and Dent departm

Although delivery time wasn’t bad. When I received my order it was terribly damaged

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Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Stacy Price, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 23, 2024
Reviewer name: Buyer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Damaged

Arrived damaged but works fine

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Buyer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jan 17, 2025
Reviewer name: kgreget
1 out of 5 stars
1 out of 5 stars review

Disappointed in condition received

Freezer arrived with damage.It seems to work ok so far.Tried to resolve this with sam's,but we could not agree on what to do.It was the shippers fault as the box was hit in several places.Offered an adjustment of 41.00,but NOW "we dont do adjustments"..Ready to give my Membership Card back!!!

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello kgreget, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jul 13, 2026
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fridge to Freezer

The fridge/freezer is able to be used as a freezer or a refrigerator. It is has performed well so far in both modes. Great replacement for our old unit.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Steve, thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire Gallery 5 Cu. Ft. Chest Freezer and appreciate you taking the time to share your experience.