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Customer reviews for Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black for
Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black
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4.4 out of 5 stars
stars
411 ratings179 reviews
  1. 5 stars78% (320)
  2. 4 stars7% (29)
  3. 3 stars5% (19)
  4. 2 stars2% (9)
  5. 1 star8% (34)

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Showing 31-40 of 179 reviews
Apr 28, 2025
Reviewer name: bad experience
1 out of 5 stars
1 out of 5 stars review

Do not buy

Item doesn not keep proper frozen temperature below the 7 setting. It quit working all together a month after purchase. Been on the phone with customer service for Sam's, allstate and FedEx for over 2hrs total to sort things out and the pick up date still isn't right.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello bad experience, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

May 28, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not good! Arrived dented

I wish I had read the reviews prior to buying. I only saw a decent overall rating and went with that. I received it today and as with other customers, it came dented out of the package. This is ridiculous, that so many arrive in this condition. I'm so disappointed. I wrote Sam's Club Customer Support. Webpage shows they're currently out of stock, so I don't know what they will do with this. I'll update once I have a response.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello anonymous, we’re sorry to hear your Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black arrived damaged. Please contact our support team so we can review the issue and assist with next steps. You can reach us at support2@curtiscs.com, 1-800-968-9853, or https://www.curtisint.com/product-support.

Apr 17, 2025
Reviewer name: Tony Horn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Deep Freezer Purchase

Got this deep freezer because of the quality, price and brand name. But mainly I purchased it as a gift for my sister who lives in Silver Springs, NV and desperately needed a deep freezer to store all of her meats, veggies and other pershible foods she couldn't fit into her refrigerator freezer.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

HiTony, we are happy to hear your sister is finding your thoughtful gift of the Frigidaire Gallery 5 Cu. Ft. Chest Freezer useful.

Jul 3, 2026
Reviewer name: Bula
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Deep freezer

N8ce very quiet and I like the fact that it's a fridge and a freezer great product.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Bula, thank you for your feedback! We’re glad to hear you’re enjoying your Frigidaire Gallery 5 Cu. Ft. Chest Freezer and appreciate you taking the time to share your experience.

Jul 9, 2024
Reviewer name: David Jones
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Damaged upon arrival

Freezer arrived damaged looked like the carrier had thrown it around a bit

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello David Jones, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jul 4, 2024
Reviewer name: Tony
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DON’T WASTE YOUR MONEY

Showed up dented and compressor loose

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Tony, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Sep 28, 2024
Reviewer name: S J
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damage product

It was damaged in two places and left upside on our porch

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello S J, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 23, 2024
Reviewer name: Buyer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Damaged

Arrived damaged but works fine

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello Buyer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Gallery 5 Cu. Ft. Chest Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Sep 26, 2024
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

This freezer is amazing. Easy set up, doesnt take up much room and a great price.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hi Robert, we are glad to hear you are pleased with your Frigidaire Gallery 5 Cu. Ft. Chest Freezer.

Nov 14, 2025
Reviewer name: No name
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Garage Freezer

Nice looking and nice sized for my garage. Works well. However had a dent on the side. Not as big deal.

Helpful?5E28CPFEYCO413617456627
reply from Curtis International Ltd.

Hello No name, we are happy to hear you are pleased with the size and performance of your Frigidaire Gallery 5 Cu. Ft. Chest Freezer, Black.