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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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3.6 out of 5 stars
stars
127 ratings127 reviews
  1. 5 stars43% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star19% (24)
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Showing 41-50 of 127 reviews
Mar 7, 2023
Reviewer name: MRKLA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly what we were looking for

We purchased this LG frig because of the size and location it had to fit in. Weare very pleased with it's performance and the finish on the outside looks great.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jul 7, 2022
Reviewer name: exwxgirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Product

[This review was collected as part of a promotion.] Simple and sturdy with plenty of space. I'm so glad I went with this one. Very happy with this purchase!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jul 6, 2023
Reviewer name: OneUnhappyCustomer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very unreliable fridge

We bought this fridge in March 2022 in May 2023 died. We are still trying to get it fixed. We do not recommend this fridge. Our previous fridge was another brand it lasted 28 years with zero repairs. It was a big mistake to buy an LG fridge

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Apr 14, 2021
Reviewer name: Bilworth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stopped cooling

[This review was collected as part of a promotion.] I bought this a little over a month ago and it already need warranty work. It is not cooling enough. The freezer is barely at 20 which isn’t cold enough for the ice maker to work.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

May 21, 2023
Reviewer name: KJohns300
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Sits too low to ground

[This review was collected as part of a promotion.] It sits almost right on the floor and I hit my foot when I ope refrigerator door. Cools and makes ice good. Had to put in boards to raise

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Social Media

Hi, thank you for your review! We're glad the ice maker has met your level of standards. Please feel free to leave your feedback regarding the level of the fridge here: https://www.lg.com/us/support/feedback. We're always seeking to increase our customer satisfaction and we'll use your feedback to do just that. Should you need support, don't hesitate to reach out to us. Please see our contact options here: https://www.lg.com/us/support/feedback. ^Chris

Apr 4, 2023
Reviewer name: lousey fridge
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

junker

After 1 month makes 10 ice cubes only and they stick together. freezer temp. 5 on highest setting. refridgerator is 55 degrees. Can't keep anything in there

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Aug 1, 2022
Reviewer name: joto
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's ok should spent a little more .

[This review was collected as part of a promotion.] Should have bought the next one up price wise. Just need one now. It was in stock. hard to keep fingerprints off it. Maybe should have bought the one with handles.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

Thank you for taking the time to provide your feedback.^Sandy

Jan 31, 2022
Reviewer name: Mp405
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well!

[This review was collected as part of a promotion.] I like the openness of the frig - big deep shelves, door shelves hold alot, wish butter keeper was a bit higher to store soft spread. Like the LED light.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 30, 2022
Reviewer name: northcharlotte
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very spacious

first off, it looks great. very nice stainless steel front and the grey sides also look great. interior of fridge and freezer have ample space. ice maker fills quickly. the glass shelves and their adjustability are awesome.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 2, 2022
Reviewer name: Kb09
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quite refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator for my rental property and when I plugged it in I thought it was not on. It’s so quite, LED lights drawers and shelf’s are top quality

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142