Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for

LG 20 cu. ft. Top Freezer Refrigerator

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3.6 out of 5 stars

stars125 ratings125 reviews

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Showing 41-50 of 125 reviews

Mar 24, 2021

Gromac

3 out of 5 stars review

Verified Purchase

The ice maker has issues.

[This review was collected as part of a promotion.] I had this fridge for less than year and the ice maker backup and froze the line and the cubes got stuck. Would like new ice maker or new fridge.....

Review from lg.com

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reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 4, 2021

Ronnie144

5 out of 5 stars review

Verified Purchase

Nice refrigerator, very Quiet

[This review was collected as part of a promotion.] So far very nice refrigerator. I like the hidden handles. They help to keep finger prints off the stainless steel. Nice ice maker with and on /off switch.

Review from lg.com

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Jan 8, 2024

GF49079

2 out of 5 stars review

Verified Purchase

First major disappointment with LG

[This review was collected as part of a promotion.] The product itself cane with a manufacturing defect and less than adequate installation. I was not available for a week after the product was delivered.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hello, we don't like hearing that our products do not meet your expectations or standards. We strive for a high level of service and well-built products. Let's ensure you receive all the support you deserve. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. ~TammyJo

May 8, 2021

LLGM

4 out of 5 stars review

Verified Purchase

Nice design

[This review was collected as part of a promotion.] So far so good…. Have had this fridge for 3 weeks. Only wish that is was smudge proof. It does show every fingerprint

Review from lg.com

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Jul 7, 2022

exwxgirl

5 out of 5 stars review

Verified Purchase

Excellent Product

[This review was collected as part of a promotion.] Simple and sturdy with plenty of space. I'm so glad I went with this one. Very happy with this purchase!

Review from lg.com

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Jan 22, 2021

Raleigh girl

4 out of 5 stars review

Verified Purchase

Nice stainless fridge for a small kitchen

[This review was collected as part of a promotion.] I love our new fridge and the larger capacity than the one we had. We are enjoying having an icemaker again! The only thing missing is a meat drawer compartment

Review from lg.com

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Apr 4, 2023

lousey fridge

1 out of 5 stars review

Verified Purchase

junker

After 1 month makes 10 ice cubes only and they stick together. freezer temp. 5 on highest setting. refridgerator is 55 degrees. Can't keep anything in there

Review from lg.com

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reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

May 21, 2023

KJohns300

3 out of 5 stars review

Verified Purchase

Sits too low to ground

[This review was collected as part of a promotion.] It sits almost right on the floor and I hit my foot when I ope refrigerator door. Cools and makes ice good. Had to put in boards to raise

Review from lg.com

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reply from LG Social Media

Hi, thank you for your review! We're glad the ice maker has met your level of standards. Please feel free to leave your feedback regarding the level of the fridge here: https://www.lg.com/us/support/feedback. We're always seeking to increase our customer satisfaction and we'll use your feedback to do just that. Should you need support, don't hesitate to reach out to us. Please see our contact options here: https://www.lg.com/us/support/feedback. ^Chris

Feb 12, 2023

Refrigerator LTCS20030S

2 out of 5 stars review

Verified Purchase

POOR FEATURES

i HAVE NEVER SEEN A REFRIGERATOR BEFORE WITHOUT A MEAT TRAY.. i HAD TO GO BUY A CONTAINER FOR MEAT & CHEESE ITEMS. mY HUSBAND SAYS HIS FOOT GETS HIT BECAUSE DOOR COMES DOWN SO FAR.

Review from lg.com

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reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 23, 2022

Con74

4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have used my fridge for a month now, I was concerned at first on the space, after getting used to the new style I am happy.

Review from lg.com

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