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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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3.6 out of 5 stars
stars
127 ratings127 reviews
  1. 5 stars43% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star19% (24)
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Showing 51-60 of 127 reviews
Mar 20, 2021
Reviewer name: pat0106
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought it a month ago and I am pleased with it so far. The crisper drawers with the vent are nice, my produce is lasting longer than in my old frig.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Oct 30, 2022
Reviewer name: northcharlotte
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

very spacious

first off, it looks great. very nice stainless steel front and the grey sides also look great. interior of fridge and freezer have ample space. ice maker fills quickly. the glass shelves and their adjustability are awesome.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Apr 14, 2021
Reviewer name: Bilworth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stopped cooling

[This review was collected as part of a promotion.] I bought this a little over a month ago and it already need warranty work. It is not cooling enough. The freezer is barely at 20 which isn’t cold enough for the ice maker to work.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

May 8, 2021
Reviewer name: LLGM
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice design

[This review was collected as part of a promotion.] So far so good…. Have had this fridge for 3 weeks. Only wish that is was smudge proof. It does show every fingerprint

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Mar 28, 2021
Reviewer name: Dave0746
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really nice refrigerator

[This review was collected as part of a promotion.] I’ve had this refrigerator a few weeks now and no problems at all. Ice maker is a workhorse and the sleek front due to the recessed door handles looks great. Perfect size for one or two people.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jul 25, 2021
Reviewer name: bigD73
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Fridge!

[This review was collected as part of a promotion.] I bought it and I'm so glad I did. Must be a popular model, because the last time I checked it was out of stock.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 8, 2024
Reviewer name: GF49079
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

First major disappointment with LG

[This review was collected as part of a promotion.] The product itself cane with a manufacturing defect and less than adequate installation. I was not available for a week after the product was delivered.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hello, we don't like hearing that our products do not meet your expectations or standards. We strive for a high level of service and well-built products. Let's ensure you receive all the support you deserve. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. ~TammyJo

Mar 24, 2021
Reviewer name: Gromac
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

The ice maker has issues.

[This review was collected as part of a promotion.] I had this fridge for less than year and the ice maker backup and froze the line and the cubes got stuck. Would like new ice maker or new fridge.....

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 14, 2022
Reviewer name: Larry JW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Refrigerator is awesome!.

[This review was collected as part of a promotion.] My old refrigerator died and I replaced it in two days with my new one. Storage is so much better then my old unit. And it will save me on my electric bill.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 22, 2022
Reviewer name: Teddy50
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No features

[This review was collected as part of a promotion.] I bout the unit a month ago, and it had a bad compressor that had to be replaced. Repair company found many leaks. Unit still not cooling properly nor making ice

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane