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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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3.6 out of 5 stars
stars
126 ratings126 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star18% (23)
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Showing 51-60 of 126 reviews
Mar 28, 2021
Dave0746
5 out of 5 stars review

Verified Purchase

Really nice refrigerator

[This review was collected as part of a promotion.] I’ve had this refrigerator a few weeks now and no problems at all. Ice maker is a workhorse and the sleek front due to the recessed door handles looks great. Perfect size for one or two people.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Apr 4, 2023
lousey fridge
1 out of 5 stars review

Verified Purchase

junker

After 1 month makes 10 ice cubes only and they stick together. freezer temp. 5 on highest setting. refridgerator is 55 degrees. Can't keep anything in there

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Feb 12, 2023
Refrigerator LTCS20030S
2 out of 5 stars review

Verified Purchase

POOR FEATURES

i HAVE NEVER SEEN A REFRIGERATOR BEFORE WITHOUT A MEAT TRAY.. i HAD TO GO BUY A CONTAINER FOR MEAT & CHEESE ITEMS. mY HUSBAND SAYS HIS FOOT GETS HIT BECAUSE DOOR COMES DOWN SO FAR.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 31, 2022
Mp405
4 out of 5 stars review

Verified Purchase

Works well!

[This review was collected as part of a promotion.] I like the openness of the frig - big deep shelves, door shelves hold alot, wish butter keeper was a bit higher to store soft spread. Like the LED light.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Mar 7, 2023
MRKLA
5 out of 5 stars review

Verified Purchase

Exactly what we were looking for

We purchased this LG frig because of the size and location it had to fit in. Weare very pleased with it's performance and the finish on the outside looks great.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 23, 2022
Con74
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I have used my fridge for a month now, I was concerned at first on the space, after getting used to the new style I am happy.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 2, 2022
Kb09
5 out of 5 stars review

Verified Purchase

Quite refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator for my rental property and when I plugged it in I thought it was not on. It’s so quite, LED lights drawers and shelf’s are top quality

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Mar 24, 2021
Gromac
3 out of 5 stars review

Verified Purchase

The ice maker has issues.

[This review was collected as part of a promotion.] I had this fridge for less than year and the ice maker backup and froze the line and the cubes got stuck. Would like new ice maker or new fridge.....

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 6, 2023
OneUnhappyCustomer
1 out of 5 stars review

Verified Purchase

Very unreliable fridge

We bought this fridge in March 2022 in May 2023 died. We are still trying to get it fixed. We do not recommend this fridge. Our previous fridge was another brand it lasted 28 years with zero repairs. It was a big mistake to buy an LG fridge

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Jan 8, 2024
GF49079
2 out of 5 stars review

Verified Purchase

First major disappointment with LG

[This review was collected as part of a promotion.] The product itself cane with a manufacturing defect and less than adequate installation. I was not available for a week after the product was delivered.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hello, we don't like hearing that our products do not meet your expectations or standards. We strive for a high level of service and well-built products. Let's ensure you receive all the support you deserve. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. ~TammyJo