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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars126 ratings126 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star18% (23)
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Showing 1-10 of 126 reviews
Aug 29, 2021
Grammyk
5 out of 5 stars review

Verified Purchase

Great capacity

[This review was collected as part of a promotion.] We purchased this refrigerator about three weeks ago. Although it is the sane size as my last frig it has much more interior space. Runs silent. My one and only negative would be the lack of a lunch meat and cheese drawer.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Dec 7, 2021
richcress
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] I purchased this refrigerator with the ice maker 6 weeks ago. It is performing very well The ice maker produces plenty of ice and the refrigerator maintains its cool temperature. It is also very quiet.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
May 6, 2021
You need to fix this
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Overall, we're very pleased with the product. There are some storage bins that we miss from the previous unit, but really like the milk jug-sized shelves on the door! PS -- The ice maker is a must-have and operates excellently!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jun 29, 2021
Jevanmoul
5 out of 5 stars review

Verified Purchase

Quiet, cold, beautiful!

[This review was collected as part of a promotion.] My new LG freezer on the top refrigerator is exactly what I need. The refrigerator is quiet, cold and beautiful. To remove the smudges, simply wipe it off following the grain on the stainless steel - super easy to clean, great purchase!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 14, 2022
Firerosie
5 out of 5 stars review

Verified Purchase

In a motorhome

[This review was collected as part of a promotion.] We were skeptical about this unit as it's installed in a motorhome and we have always had RV refrigerators before. Wanted to see if ice cream was hard in freezer and power usage since some of the time it's on batteries. Impressed! So far so good. Everthing works fine and unit uses high quality durable pieces inside.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Apr 21, 2024
AlBel
5 out of 5 stars review

Verified Purchase

So quiet you don't know it is even working.

[This review was collected as part of a promotion.] I had to replace the refrigerator that was installed when my house was built. It was forty years old and had been a great refrigerator, but it was getting past its' time. It was making a variety of noises, but still working. I knew it was about at its' end. I got a new LG refrigerator and love it. When I first got it, I keep going to check to see if it was working, it is so quiet. I LOVE it.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Nov 16, 2021
Laura 05
5 out of 5 stars review

Verified Purchase

The LG people that serviced my refrigerator or pro

[This review was collected as part of a promotion.] I bought a LG refrigerator in May and had a little issue recently with it not cooling they immediately set up an appointment and came out and serviced at the service people were professional on time and did a great job

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 16, 2023
Dave 27florida
2 out of 5 stars review

Verified Purchase

Will not last

After 1 year it quit working. Didn't get the extended warranty the parts that went out the fan motor were not covered had to pay an appliance repairman to come out had to order the parts that were on back order and I'm still waiting still owe $700 on my credit card on the refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dave, this is not the customer service we strive for at LG. Let's look into this together. Please send us a private message on our social media accounts, @LGUSSupport. ~Tegan

Dec 29, 2023
Pa32
1 out of 5 stars review

Verified Purchase

Will never buy again

My refrigerator is still not working properly. It still makes very loud noises and the ice maker leaks and only makes ice every now and then. I need to unplug it to stop the loud noise-that works once in a while. I have again lost valuable food in both refrigerator and freezer. I would never buy anything LG. I also tired to log in on the website but it said there is no record of me…however, I received emails and texts from LG

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey there! We never want our customers to experience issues with their LG products,, and we're sad to hear you are. We'd like to investigate this further and see if we can find a solution together. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We are here to help. ^Gaby

Mar 9, 2021
DoggieDadVA
1 out of 5 stars review

Verified Purchase

Very nice basic fridge

[This review was collected as part of a promotion.] This is an excellent refrigerator if you're space compromised and can't get a side by side or bottom freezer unit. The refrigerator compartment is spacious, the freezer is a little tight, but definitely not SO small you can't store frozen foods. One thing I really like is how quiet it is. I thought my old fridge was acceptable, but when I got this I realized how noisy my old one was! Seems to be very energy efficient. Doesn't run a lot. My only semi complaint is that the bottom door is long. You have to move your feet out of the way when you open the door as it won't go over your feet. A minor issue. All in all a good energy star rated appliance that looks good and works fine and costs half of some "modern" refrigerators on the market.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane