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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
126 ratings126 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star18% (23)
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Showing 1-10 of 126 reviews
May 27, 2021
9PSUSB5
5 out of 5 stars review

Verified Purchase

Great Refrig for the price and size!

[This review was collected as part of a promotion.] GREAT for the PRICE! For the size very happy how much fits in the refrig. I Like that it does not have handles, gives more room when opening door against the wall. Freezer fits tons of food compared to the old refrig. There's no light in the freezer but that's not a problem. Other reviews called this out as a problem but it does not bother me. Open the refrig and freezer at same time and refrig light let's you see in the freezer. Ice cube maker works fine and holds plenty of ice. I have the stainless steel version. It will fingerprint. Keep the plastic on that it comes wrapped in and it limits the finger prints. Still looks good too. VERY QUIET TOO!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 31, 2022
Kisan
5 out of 5 stars review

Verified Purchase

Excellent Product

[This review was collected as part of a promotion.] I bought this refrigerator a month ago. Unlike my initial concern that it may be small, it is quite spacious to accommodate our grocery. Though not fancy, it is working well with minimum noise. Highly recommended! Kudos to LG!!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Apr 21, 2024
AlBel
5 out of 5 stars review

Verified Purchase

So quiet you don't know it is even working.

[This review was collected as part of a promotion.] I had to replace the refrigerator that was installed when my house was built. It was forty years old and had been a great refrigerator, but it was getting past its' time. It was making a variety of noises, but still working. I knew it was about at its' end. I got a new LG refrigerator and love it. When I first got it, I keep going to check to see if it was working, it is so quiet. I LOVE it.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 30, 2021
whodamom
5 out of 5 stars review

Verified Purchase

Perfect for Us

[This review was collected as part of a promotion.] I bought this a month ago and for the most part I love it. The best is the fact that everything is visible. The shelves are all clear so you can peak underneath to see what is in the back, maybe you won't have any surprises that are growing mold because you forgot them. Even the door shelves are clear making it seem larger than it is. Plenty of room for storing all your goodies. The freezer is two shelves and roomy enough, even with the ice maker. We didn't want it on the door because too many people have complained about how it drips, how the ice goes all over the floor. It is certainly sleek enough with no handles, but takes some getting used to if you had a refrigerator with handles. We are still looking for the handles. All in all, happy and would actually seek an LG appliance in the future.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jul 2, 2022
Lisalisa75032
4 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] There are many features I like about this fridge. The door bins hold a gallon jug of milk and my iced tea pitcher easily with lots of room to store condiments. I love the fruit/veggie bins handles that slide out effortlessly. I love the LED light in the fridge-it’s very illuminating. I would have liked a smaller bottom door shelf like I saw in the instruction book on another model, but appears it would fit in this fridge. The small slide out shelf on another model for cold cuts and cheese would also have been an awesome accessory. Another curious thing is there is no light in the freezer. But overall this refrigerator makes me happy.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 3, 2021
JMille
4 out of 5 stars review

Verified Purchase

Keeps food cold

[This review was collected as part of a promotion.] While our new LG fridge keeps things COLD as it should, we're having some trouble with a loss of 3 inches of height from our old fridge. That shows up in only 2 door shelves instead of 3. And there's no specific cheese-cold meats drawer; our old fridge had 2 lower drawers and 1 underneath the top shelf. So we're having to adjust HOW we pack our food in the fridge. The freezer is equal with the old one so no issues there. And the icemaker works like a champ. If you are purchasing this unit, pay attention to those kind of details.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 27, 2021
Dory25
4 out of 5 stars review

Verified Purchase

Does the Job but I had to have it repaired

[This review was collected as part of a promotion.] I bought this fridge a year ago, and it was doing great but then it froze over somewhere and the fan stopped pulling cold air to the fridge, thankfully LG sent out a repairman to fix it and it only took 2 times for him to get it fixed. It is working now but I am still constantly worried it will break down again. The fridge itself is good, and does the job.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
May 22, 2022
Moglim
3 out of 5 stars review

Verified Purchase

Hoped it would be 5 star

[This review was collected as part of a promotion.] I bought this October 2021. It is great looking and very well organized for the most part. The doors however are ruining everything especially the freezer door. From day one they would close tightly only 70% of the time. You’d never know until you’d hear the fridge running nonstop that something was wrong. A&E service was sent out last week for warranty service and took off/reinstalled both doors. Now I’d say the doors are closing tightly about 90% of the time. Looks like I will have to learn to deal with ice crystals and food that has been slightly thawed/refrozen over and over.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

Oct 16, 2023
Dave 27florida
2 out of 5 stars review

Verified Purchase

Will not last

After 1 year it quit working. Didn't get the extended warranty the parts that went out the fan motor were not covered had to pay an appliance repairman to come out had to order the parts that were on back order and I'm still waiting still owe $700 on my credit card on the refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dave, this is not the customer service we strive for at LG. Let's look into this together. Please send us a private message on our social media accounts, @LGUSSupport. ~Tegan

Dec 29, 2023
Pa32
1 out of 5 stars review

Verified Purchase

Will never buy again

My refrigerator is still not working properly. It still makes very loud noises and the ice maker leaks and only makes ice every now and then. I need to unplug it to stop the loud noise-that works once in a while. I have again lost valuable food in both refrigerator and freezer. I would never buy anything LG. I also tired to log in on the website but it said there is no record of me…however, I received emails and texts from LG

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey there! We never want our customers to experience issues with their LG products,, and we're sad to hear you are. We'd like to investigate this further and see if we can find a solution together. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We are here to help. ^Gaby