Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
128 ratings128 reviews
  1. 5 stars43% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (12)
  5. 1 star19% (24)
Sort by |
Showing 1-10 of 128 reviews
Nov 16, 2021
Reviewer name: Laura 05
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The LG people that serviced my refrigerator or pro

[This review was collected as part of a promotion.] I bought a LG refrigerator in May and had a little issue recently with it not cooling they immediately set up an appointment and came out and serviced at the service people were professional on time and did a great job

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 11, 2021
Reviewer name: Trixie98
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek Fridge

[This review was collected as part of a promotion.] We finally replaced our 41 year-old refrigerator. I love the sleek exterior and spacious interior. It's perfect fit for our compact kitchen. I am so happy with it. Recommended settings keep food well chilled and fresh.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 23, 2022
Reviewer name: Trudy1981
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice looking and quiet.

[This review was collected as part of a promotion.] Very quiet. The stainless shows fingerprints but what doesn’t. There is plenty of room in the fridge for all the necessities. My only disappointment is that it doesn’t have a deli drawer. There’s a dairy/butter drawer but no deli one. I had to get a plastic fridge organizer for lunch meat and cheese.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 14, 2022
Reviewer name: Wine6972
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my LG Refridgerator

[This review was collected as part of a promotion.] My fridge was delivered on Feb 3rd. Absolutely LOVE it. Of course, the ice maker was a must have, and it works perfectly. Love the huge crispers on the bottom for fruit and veggies. Like that the shelves easily move to suit my needs. Both fridge and freezer space are very ample. For a "smaller" size fridge, I couldn't ask for anything more. It's perfect!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jun 1, 2024
Reviewer name: apple001
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Interior and exterior.,

Bought this item five months ago and it is great. Getting used to transparent shelving and cabinets as our last fridge was 20 years old. Lots of space in both sections. Just make sure you do not inadvertently push the freezer section slide to "5" when it should be "3"!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 29, 2021
Reviewer name: Grammyk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great capacity

[This review was collected as part of a promotion.] We purchased this refrigerator about three weeks ago. Although it is the sane size as my last frig it has much more interior space. Runs silent. My one and only negative would be the lack of a lunch meat and cheese drawer.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 3, 2021
Reviewer name: JMille
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Keeps food cold

[This review was collected as part of a promotion.] While our new LG fridge keeps things COLD as it should, we're having some trouble with a loss of 3 inches of height from our old fridge. That shows up in only 2 door shelves instead of 3. And there's no specific cheese-cold meats drawer; our old fridge had 2 lower drawers and 1 underneath the top shelf. So we're having to adjust HOW we pack our food in the fridge. The freezer is equal with the old one so no issues there. And the icemaker works like a champ. If you are purchasing this unit, pay attention to those kind of details.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Sep 28, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

shelving

The shelving sucks, 2 1/2 years and both shelves have cracks in the left front corner. We are retired and can not afford the price you have to replace them. LTCS20030.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
May 29, 2026
Reviewer name: John
2 out of 5 stars
2 out of 5 stars review

Nice fridge poor customet servive

Bought this in February 2026 and now it is hardly cooling. Thermometer registers 49-51 degrees. Called for warranty repair Aa week ago and still haven't been able to get a repairman here to fix it. Call and talked to CS twice now with no good answer. I do think that this will be my last LG product. Very very poor CS

Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Customer Care

Hi, John. Thanks for sharing your experience with your LG Refrigerator (LTCS20020S) model. We understand how important it is to have your refrigerator cooling properly, especially after only a few months of use. When a repair visit is still pending, we want to help you move toward a resolution and keep things running as they should. For cooling issues, follow these quick steps while waiting for the technician: - Ensure airflow is unobstructed by checking for items blocking the fridge vents. - Set temperatures to 37°F for the fridge and 0°F for the freezer. - Inspect door seals for proper closure and gaps. - Avoid overloading shelves, as this can hinder circulation and cooling. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We’re committed to helping you get this resolved, and if you need further assistance, please reach out to us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy

Sep 15, 2026
Reviewer name: selfenergy
1 out of 5 stars
1 out of 5 stars review

Great color.

I thought this self-energy refrigerator would be better than a regular one, on cooling more and also lower my electric bill but it did not.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hello there, thanks for taking a moment to share your experience with your 20 cu. ft. Top Freezer Refrigerator model LTCS20030S. We understand you highlighted the great color and mentioned your expectations around cooling and energy use, and we appreciate you letting us know about your experience. We understand how important it is for your refrigerator to deliver steady cooling while helping manage energy consumption. To help your LTCS20030S cool as efficiently as possible: - Make sure the refrigerator is not packed too tightly, so the Multi‑Air Flow system can circulate cold air evenly - Confirm the temperature is set to 37°F in the refrigerator and 0°F in the freezer for balanced performance You can also review the full product details for your LTCS20030S here: https://www.lg.com/us/refrigerators/lg-ltcs20030s-top-freezer-refrigerator If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑Rich