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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars125 ratings125 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars8% (10)
  5. 1 star18% (23)
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Showing 1-10 of 125 reviews
Apr 21, 2024
AlBel
5 out of 5 stars review

Verified Purchase

So quiet you don't know it is even working.

[This review was collected as part of a promotion.] I had to replace the refrigerator that was installed when my house was built. It was forty years old and had been a great refrigerator, but it was getting past its' time. It was making a variety of noises, but still working. I knew it was about at its' end. I got a new LG refrigerator and love it. When I first got it, I keep going to check to see if it was working, it is so quiet. I LOVE it.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 29, 2021
Grammyk
5 out of 5 stars review

Verified Purchase

Great capacity

[This review was collected as part of a promotion.] We purchased this refrigerator about three weeks ago. Although it is the sane size as my last frig it has much more interior space. Runs silent. My one and only negative would be the lack of a lunch meat and cheese drawer.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jun 1, 2024
apple001
5 out of 5 stars review

Verified Purchase

Nice Interior and exterior.,

Bought this item five months ago and it is great. Getting used to transparent shelving and cabinets as our last fridge was 20 years old. Lots of space in both sections. Just make sure you do not inadvertently push the freezer section slide to "5" when it should be "3"!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Nov 16, 2021
Laura 05
5 out of 5 stars review

Verified Purchase

The LG people that serviced my refrigerator or pro

[This review was collected as part of a promotion.] I bought a LG refrigerator in May and had a little issue recently with it not cooling they immediately set up an appointment and came out and serviced at the service people were professional on time and did a great job

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 14, 2022
Firerosie
5 out of 5 stars review

Verified Purchase

In a motorhome

[This review was collected as part of a promotion.] We were skeptical about this unit as it's installed in a motorhome and we have always had RV refrigerators before. Wanted to see if ice cream was hard in freezer and power usage since some of the time it's on batteries. Impressed! So far so good. Everthing works fine and unit uses high quality durable pieces inside.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 21, 2021
einsspector
4 out of 5 stars review

Verified Purchase

Filled our need

[This review was collected as part of a promotion.] Bought the unit to replace a refrigerator that had failed. Our criteria was a refrigerator that was readily available and one that would fit within our available space. This unit fit the criteria so we went with it. Functions well with two draw backs. 1- it is deeper than most, so it is a stretch to reach to the back of the unit. 2- not enough drawers and compartments for small items. Had to buy containers to store smaller items.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Apr 10, 2024
Mike from the Pike
3 out of 5 stars review

Verified Purchase

I have some issues

[This review was collected as part of a promotion.] Bought LG refrigerator with icemaker two weeks ago. Like the look of stainless steel door but impossible to keep fingermarks and other marks off door-looks awful. Would prefer outside door handles rather than recess in cooler/freezer to open door. No way to pause icemaker. ice sensor doesn't hold ice from falling if you try to raise sensor to up position-previous model I owned (not LG) you could raise ice sensor to a locked up position to pur ice on hold. Temp setting in refrigerator is at lowest level of intensity, #1. Refrigerator thermometer I use still registers below freezing temps in refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey there. We want you to have the best experience with your LG refrigerator, and we are here to help you through this. Let's try this for instructions on how to operate your icemaker: To turn off the icemaker on your LTCS20030S refrigerator, locate the control switch or button, usually inside near the ice maker or on the control panel, and toggle it to the "Off" position; if this doesn't work or you can't find the control, consult the user manual. If you have questions, please send us a private message on social media with your contact information, model, and serial number. We're always here to help. ^ Diego

May 22, 2022
Moglim
3 out of 5 stars review

Verified Purchase

Hoped it would be 5 star

[This review was collected as part of a promotion.] I bought this October 2021. It is great looking and very well organized for the most part. The doors however are ruining everything especially the freezer door. From day one they would close tightly only 70% of the time. You’d never know until you’d hear the fridge running nonstop that something was wrong. A&E service was sent out last week for warranty service and took off/reinstalled both doors. Now I’d say the doors are closing tightly about 90% of the time. Looks like I will have to learn to deal with ice crystals and food that has been slightly thawed/refrozen over and over.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

Oct 16, 2023
Dave 27florida
2 out of 5 stars review

Verified Purchase

Will not last

After 1 year it quit working. Didn't get the extended warranty the parts that went out the fan motor were not covered had to pay an appliance repairman to come out had to order the parts that were on back order and I'm still waiting still owe $700 on my credit card on the refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dave, this is not the customer service we strive for at LG. Let's look into this together. Please send us a private message on our social media accounts, @LGUSSupport. ~Tegan

Mar 9, 2021
DoggieDadVA
1 out of 5 stars review

Verified Purchase

Very nice basic fridge

[This review was collected as part of a promotion.] This is an excellent refrigerator if you're space compromised and can't get a side by side or bottom freezer unit. The refrigerator compartment is spacious, the freezer is a little tight, but definitely not SO small you can't store frozen foods. One thing I really like is how quiet it is. I thought my old fridge was acceptable, but when I got this I realized how noisy my old one was! Seems to be very energy efficient. Doesn't run a lot. My only semi complaint is that the bottom door is long. You have to move your feet out of the way when you open the door as it won't go over your feet. A minor issue. All in all a good energy star rated appliance that looks good and works fine and costs half of some "modern" refrigerators on the market.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane