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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars125 ratings125 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars8% (10)
  5. 1 star18% (23)
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Showing 31-40 of 125 reviews
Oct 16, 2023
Dave 27florida
2 out of 5 stars review

Verified Purchase

Will not last

After 1 year it quit working. Didn't get the extended warranty the parts that went out the fan motor were not covered had to pay an appliance repairman to come out had to order the parts that were on back order and I'm still waiting still owe $700 on my credit card on the refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dave, this is not the customer service we strive for at LG. Let's look into this together. Please send us a private message on our social media accounts, @LGUSSupport. ~Tegan

Feb 16, 2022
spasticone
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] So far everything is good. Makes a lot of ice. Got used to no meat lunch meat drawe. I just use a big bowl.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jul 6, 2023
OneUnhappyCustomer
1 out of 5 stars review

Verified Purchase

Very unreliable fridge

We bought this fridge in March 2022 in May 2023 died. We are still trying to get it fixed. We do not recommend this fridge. Our previous fridge was another brand it lasted 28 years with zero repairs. It was a big mistake to buy an LG fridge

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Jan 22, 2021
Raleigh girl
4 out of 5 stars review

Verified Purchase

Nice stainless fridge for a small kitchen

[This review was collected as part of a promotion.] I love our new fridge and the larger capacity than the one we had. We are enjoying having an icemaker again! The only thing missing is a meat drawer compartment

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 3, 2024
EDC1
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] No criticisms, easy to clean, temperature settings regulate well, well-lit, aesthetically pleasing.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 6, 2023
William Susan
5 out of 5 stars review

Verified Purchase

Fridge LG

[This review was collected as part of a promotion.] We have had this brand previously this one works and functions just as well as the other one did. The icemaker feature is very well designed and very functional.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 22, 2022
Teddy50
1 out of 5 stars review

Verified Purchase

No features

[This review was collected as part of a promotion.] I bout the unit a month ago, and it had a bad compressor that had to be replaced. Repair company found many leaks. Unit still not cooling properly nor making ice

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane

Oct 8, 2023
General Electric
5 out of 5 stars review

Verified Purchase

I had the same refrigerator in Wisconsin and moved to Tx when I went looking for the Same refrigerator the very nice man who was helping me was able to find it for me so very happy my refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 1, 2022
joto
3 out of 5 stars review

Verified Purchase

It's ok should spent a little more .

[This review was collected as part of a promotion.] Should have bought the next one up price wise. Just need one now. It was in stock. hard to keep fingerprints off it. Maybe should have bought the one with handles.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

Thank you for taking the time to provide your feedback.^Sandy

Apr 15, 2022
Lynny77
4 out of 5 stars review

Verified Purchase

No complaints!

[This review was collected as part of a promotion.] Looks good in the kitchen, plenty of room inside fridge and freezer. Ice maker working well. Nice and bright with the light in the fridge.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142