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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
126 ratings126 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star18% (23)
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Showing 31-40 of 126 reviews
Apr 10, 2024
Mike from the Pike
3 out of 5 stars review

Verified Purchase

I have some issues

[This review was collected as part of a promotion.] Bought LG refrigerator with icemaker two weeks ago. Like the look of stainless steel door but impossible to keep fingermarks and other marks off door-looks awful. Would prefer outside door handles rather than recess in cooler/freezer to open door. No way to pause icemaker. ice sensor doesn't hold ice from falling if you try to raise sensor to up position-previous model I owned (not LG) you could raise ice sensor to a locked up position to pur ice on hold. Temp setting in refrigerator is at lowest level of intensity, #1. Refrigerator thermometer I use still registers below freezing temps in refrigerator.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey there. We want you to have the best experience with your LG refrigerator, and we are here to help you through this. Let's try this for instructions on how to operate your icemaker: To turn off the icemaker on your LTCS20030S refrigerator, locate the control switch or button, usually inside near the ice maker or on the control panel, and toggle it to the "Off" position; if this doesn't work or you can't find the control, consult the user manual. If you have questions, please send us a private message on social media with your contact information, model, and serial number. We're always here to help. ^ Diego

May 29, 2026
John
2 out of 5 stars review

Nice fridge poor customet servive

Bought this in February 2026 and now it is hardly cooling. Thermometer registers 49-51 degrees. Called for warranty repair Aa week ago and still haven't been able to get a repairman here to fix it. Call and talked to CS twice now with no good answer. I do think that this will be my last LG product. Very very poor CS

Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Customer Care

Hi, John. Thanks for sharing your experience with your LG Refrigerator (LTCS20020S) model. <br /><br />We understand how important it is to have your refrigerator cooling properly, especially after only a few months of use. When a repair visit is still pending, we want to help you move toward a resolution and keep things running as they should. For cooling issues, follow these quick steps while waiting for the technician: <br /><br />- Ensure airflow is unobstructed by checking for items blocking the fridge vents. <br />- Set temperatures to 37°F for the fridge and 0°F for the freezer. <br />- Inspect door seals for proper closure and gaps. <br />- Avoid overloading shelves, as this can hinder circulation and cooling. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. We’re committed to helping you get this resolved, and if you need further assistance, please reach out to us at lgdigitalcare&#64;lg.sprinklrsupport.com. ^Juvy

Feb 16, 2022
spasticone
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] So far everything is good. Makes a lot of ice. Got used to no meat lunch meat drawe. I just use a big bowl.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 30, 2022
northcharlotte
5 out of 5 stars review

Verified Purchase

very spacious

first off, it looks great. very nice stainless steel front and the grey sides also look great. interior of fridge and freezer have ample space. ice maker fills quickly. the glass shelves and their adjustability are awesome.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jul 7, 2022
exwxgirl
5 out of 5 stars review

Verified Purchase

Excellent Product

[This review was collected as part of a promotion.] Simple and sturdy with plenty of space. I'm so glad I went with this one. Very happy with this purchase!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jul 25, 2021
bigD73
5 out of 5 stars review

Verified Purchase

Great Fridge!

[This review was collected as part of a promotion.] I bought it and I'm so glad I did. Must be a popular model, because the last time I checked it was out of stock.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 31, 2022
Mp405
4 out of 5 stars review

Verified Purchase

Works well!

[This review was collected as part of a promotion.] I like the openness of the frig - big deep shelves, door shelves hold alot, wish butter keeper was a bit higher to store soft spread. Like the LED light.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 4, 2021
Ronnie144
5 out of 5 stars review

Verified Purchase

Nice refrigerator, very Quiet

[This review was collected as part of a promotion.] So far very nice refrigerator. I like the hidden handles. They help to keep finger prints off the stainless steel. Nice ice maker with and on /off switch.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 2, 2022
Kb09
5 out of 5 stars review

Verified Purchase

Quite refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator for my rental property and when I plugged it in I thought it was not on. It’s so quite, LED lights drawers and shelf’s are top quality

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 1, 2021
alenaw
4 out of 5 stars review

Verified Purchase

It is great, love the inside features

[This review was collected as part of a promotion.] I bought it a month ago and it is great. I love the ice maker that has a taller side to keep food from falling in the ice tray.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142