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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
126 ratings126 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star18% (23)
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Showing 121-126 of 126 reviews
Aug 19, 2024
Anonymous
5 out of 5 stars review

Works good

[This review was collected as part of a promotion.] Great service all the work was fixed in a timely manner

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG

Hi, there. Thanks for sharing your experience with the LG Refrigerator (LTCS20030S) model. It’s great to hear that the service you received was completed smoothly and promptly. This unit is built for reliable cooling and everyday convenience, and it’s wonderful knowing the support process matched that level of quality. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jan 31, 2024
bob267
4 out of 5 stars review

great features

[This review was collected as part of a promotion.] the product is good and reliable iam so satisfying with the product

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jan 14, 2025
Dahary1
5 out of 5 stars review

Good so far

Our 3 year old Frigidaire that failed, it was also noisy. Thus far the new LG is quiet efficient and make a great deal of ice.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dahary. Wow! It sounds like your LG fridge is already winning you over! ❄️ With its super quiet operation, plenty of ice, and contoured doors, it’s truly a game-changer for your kitchen. For more questions, private message us on social media @LGUSSupport. Cheers to amazing reliability and refreshing moments ahead! 🥂 #LifeisGood ^David

Jun 26, 2025
Freezer lg
1 out of 5 stars review

So disappointing

Top freezer door will not shut. So frustrating. I had to shut it hard so it could stay shut.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team - Diego

Hey there. It sounds like you're having a really difficult experience with your LG top freezer door not shutting properly and requiring you to force it closed. That's definitely not the convenient and reliable operation you should expect from your appliance. We want to help explore why this might be happening and work towards a solution to get your freezer door sealing correctly. Please send us a direct message @LGUSSupport with your refrigerator's model number, serial number, and purchase date. We're confident that once we have all the specifics, we can work towards a path that addresses this concern and ensures your food stays properly preserved. ^ Diego

Jun 16, 2024
Outing
5 out of 5 stars review

Amazing

I brought this refrigerator with ice maker for our new home and it's amazing!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 1, 2024
Dana Marie
1 out of 5 stars review

Terribly made

You get what you pay for. Door shelf and glass shelf plastic. pieces both broke already.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dana, our goal is to provide you with a unique and improved experience. We would appreciate the chance to rectify this situation. Kindly send us a private message containing your serial/model number and a reliable contact number using the handle @LGUSSupport. We will be here to assist you in resolving this matter promptly and ensuring that you receive the appropriate replacement parts. ~Tanisha