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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars125 ratings125 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars8% (10)
  5. 1 star18% (23)
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Showing 121-125 of 125 reviews
Aug 19, 2024
Anonymous
5 out of 5 stars review

Works good

[This review was collected as part of a promotion.] Great service all the work was fixed in a timely manner

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG

Hi, there. Thanks for sharing your experience with the LG Refrigerator (LTCS20030S) model. It’s great to hear that the service you received was completed smoothly and promptly. This unit is built for reliable cooling and everyday convenience, and it’s wonderful knowing the support process matched that level of quality. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Aug 23, 2020
im20andcoulddesignabetter
1 out of 5 stars review

sucks

annoying beeping; doesnt shut easily; ive clipped my toe on the door like 3 times... get ur cr@p together <3

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Jul 14, 2021
Oliver12
3 out of 5 stars review

Not as great as I thought it would be

[This review was collected as part of a promotion.] Needs light in freezer!! Makes a lot of noise Not as good as I thought it would be

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 16, 2024
Outing
5 out of 5 stars review

Amazing

I brought this refrigerator with ice maker for our new home and it's amazing!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 1, 2024
Dana Marie
1 out of 5 stars review

Terribly made

You get what you pay for. Door shelf and glass shelf plastic. pieces both broke already.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hey Dana, our goal is to provide you with a unique and improved experience. We would appreciate the chance to rectify this situation. Kindly send us a private message containing your serial/model number and a reliable contact number using the handle @LGUSSupport. We will be here to assist you in resolving this matter promptly and ensuring that you receive the appropriate replacement parts. ~Tanisha