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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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3.6 out of 5 stars
stars
126 ratings126 reviews
  1. 5 stars44% (55)
  2. 4 stars18% (23)
  3. 3 stars11% (14)
  4. 2 stars9% (11)
  5. 1 star18% (23)
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Showing 91-100 of 126 reviews
Aug 16, 2021
Dks53
2 out of 5 stars review

Verified Purchase

Love the fact that there’s no handle you just put

[This review was collected as part of a promotion.] Love the fact that there’s no handle you just put your hand and pull out the door

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 9, 2021
Mycats24
2 out of 5 stars review

Verified Purchase

IT’S OK

[This review was collected as part of a promotion.] I BOUGHT THIS REFRIGERATOR ON A RUSH. THIS IS MY 2-ND LG PRODUCT, I AM NOT SATISFIED YET!

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Mar 16, 2024
Sj48
5 out of 5 stars review

Verified Purchase

Enjoy

Enjoying my new LG frig. Very quite and fit great in my condo at the beach.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Oct 26, 2023
Vinny 66
2 out of 5 stars review

Verified Purchase

Already broken

I bought in April and it stopped working in Otterbein 9th and it won't be fixed until October 31st

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital Care Team

Hi Vinny. We know how concerning it is to run into problems in your first year of owning your LG refrigerator, and we are committed to making your experience better going forward. We hope our team was able to get this working for you again, but if not, please reach out to us on social media using @LGUSSupport. We hope to hear good news! ~Ave

Jan 13, 2023
Linda 79
4 out of 5 stars review

Verified Purchase

refrigerator good, but, delivery was a nightmare

so far, we are satisfied. runs quietly, easy to open.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Aug 8, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

The exterior looks nice.

I bought this two months ago and am very disappointing

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Feb 13, 2021
Shostakovich
4 out of 5 stars review

Verified Purchase

Like all the features except lighting in freezer a

This LG is different no door handles so your finger prints show but clean easily

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Sep 24, 2022
Knotslanding
4 out of 5 stars review

Verified Purchase

It’s quiet.

So for so good Have no problem with it.First time for a LG product.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Feb 9, 2022
Val56
5 out of 5 stars review

Verified Purchase

I’ve had the fridge for a few weeks now and it works great and looks nice in my kitchen

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
Jun 8, 2025
LTCS20030S
1 out of 5 stars review

Terrible fridge, multiple parts have broken

We have had this fridge for about 5 years now and it continues to break in places. The ice machine stopped working a long time ago. The shelves on the doors have completely cracked on the bottom and are not useable. Now, the pieces holding together the vegetable bins have completely broken and the drawers no longer work. We are EXTREMELY disappointed with this product as it has been very defective. We are a household of two so I don't believe we are over-using it to the point of user error in it breaking.

Review from lg.com
Helpful?1C8OINJWZG7Q13615503142
reply from LG Digital

We appreciate you sharing your experience and want to ensure you get the support you need. We know how important it is to have everything working smoothly on your LTCS20030S refrigerator model, and we’re here to assist. Please send us a private message on our social platforms @LGUSSupport with your contact details, so we can explore solutions together. ^Anthony