[This review was collected as part of a promotion.] I bought this about a month ago as we are downsizing into a small apt. After researching refrigerators for small places, we chose this unit. It was the largest for the space it uses and has plenty of refrigerator/freezer storage for us.

We have only had this LG refrigerator for a few days so no problems with it so far and the ice maker is working great. My review is more about the delivery process. It started out great. I was sent text and email with updates about the delivery date. On the day of delivery, the driver and helper were very friendly. They did a great job of delivering the new refrigerator and taking out my old refrigerator. Where the process turned negative was when they attached my existing copper ice maker water line to the new refrigerator. Less than an hour after they left, it started leaking all over my floor. I had to call a plumber to come out which was an additional cost to correctly hook up the line. It turns out that when they connected a new refrigerator to the existing line there needs to be a new "ferrule" used. So they only know how to deliver but not install. It seems in the description that "Installation and parts are included" in the purchase of the appliance. They even mention in the description "if additional parts or work beyond basic installation is required they will let you know". Problem is that this did not happen. I was not told they could not use the same line successfully because I do not believe they knew. So long story short is that they do a good delivery but do not expect them to install anything correctly beyond plugging it in. For that hassle I took off two stars.

Super angry about our LG Fridge/freezer. Only had it 16 months. Ice maker crapped out multiple times, so we replaced the ice maker. That worked for about 2 months and doesn't work at all anymore. Apparently the freezer doesn't keep a consistent temperature. Waste of a lot of money.

[This review was collected as part of a promotion.] I was so excited to get a new refrigerator, especially an LG to go with my other LG appliances, which I love. The look was sleek with no bulky handles. Awesome, right. No. The doors on this don't stay closed at all. Close the fridge, the freezer pops open. shut the freezer, the fridge door pops open. It's horrible. And if you do not get the fingerprint resistant, your whole life is going to be wiping this down. 3 adults, and it looks like we have 8 kids. Seriously, it makes me miserable. Don't do it.

I've had it a few weeks. I didn't want or need the latest features and I thought the price was fair. It's not as substantial as my old one of 28 years. The plastic feels cheap and still has some untrimmed flashing. The description didn't say the stainless was fingerprint resistant, and it's certainly not.

[This review was collected as part of a promotion.] This refrigerator was purchased during the pandemic and we did not have the opportunity to see a floor model since the store sold out everything available. So, the unit was purchased using online information only. The unit works fine and the installation process went smoothly. There are a few items that could be improved upon: 1) It was not noticed until the unit was received that there was no light in the freezer. It did not show up in the feature list, so it is our fault for not picking up on this. I would expect that a freezer light would be standard in a freezer. 2) There were only two door shelves even though there was space for three. Again, we should have noted this in the online specifications. If would have been nice to have the inner door be designed to accomodate a post sale shelf addition from the parts department. It would be a minimal factory cost to have the shelf accomodation molded into the door when manufactured. 3) There was no drawer accomodation. Similar to number two, it would have been relatively easy to design this capability into the product for aftermarket purchase.

We have had this fridge for about 5 years now and it continues to break in places. The ice machine stopped working a long time ago. The shelves on the doors have completely cracked on the bottom and are not useable. Now, the pieces holding together the vegetable bins have completely broken and the drawers no longer work. We are EXTREMELY disappointed with this product as it has been very defective. We are a household of two so I don't believe we are over-using it to the point of user error in it breaking.

[This review was collected as part of a promotion.] This fridge is not but a little over a year old and because of it I have lost food twice Still not cold as of this date Stays as if not plugged in I use a cooler and is so inconvenient as I a O.n a fixed income Cannot use the LG at all

I do not like this refrigerator at all. I cant get it to look clean no matter what materials, rags or products I use. It looks streaky all the time and fingerprints always show. Called customer service and they said to use baking soda so we shall see...

so far, we are satisfied. runs quietly, easy to open.