I bought this exactly 2 years ago and it doesn't work. How can this device do an update and install the wrong software. Now it thinks is has a flex zone. Samsung is no help since I did get a warranty from them but if it's a software issue then Samsung should help. I already had service to exchange the bird in the back and still the same issue. I have a house of Samsung appliances but they all are not worth it. Please do not buy wait until 20 years when they know what they are doing.

[This review was collected as part of a promotion.] We bought this refrigerator a few weeks ago & we really like it! We had a family birthday party & were able to play birthday music from it! It is very spacious, the 2 drawers have a lot of room. The ice/water dispenser is a great feature.

[This review was collected as part of a promotion.] The digital touchscreen stores a lot of data, it is more entertaining than the television. Visual and audio is very sharp. All controls are easy to work with and shelves are very roomy. The perfect showcase refrigerator.

[This review was collected as part of a promotion.] The fridge has great features and easy functionality. Both sides are spacious and organized. Definitely an upgrade from our previous and worth every penny. I love the sleek and futuristic look in the kitchen.

[This review was collected as part of a promotion.] So far, I’m fairly in love with my new Samsung side-by-side fridge. There are some things I’ll mention at the end that could be better and are why it only got 4 stars. For the pros: I LOVE that I can have a recipe up on my fridge door instead of having to go back and forth between apps on my phone. It is wildly convenient. The ability to see what is inside my fridge is also really neat, though the scope is quite limited as there is one central camera. My kiddos are over the moon that they can draw on the fridge and not get in trouble - my husband loves that he can write out a quick memo if he leaves the house for a minute and it is in a central location. The ice and water both work well and the water is nice and cold with a strong stream, but not so strong you get splashed while filling it up. The cons: the ice maker is in the door, so it is smaller than my previous one. It will be interesting to see how it keeps up over the summer when it sees heavy use. I didn’t expect it, but I find myself really missing a small cheese drawer in the middle of the fridge. This one has all shelves. On the tech side, I would love to be able to add my own apps from the App Store to the fridge rather than a handful of preset ones. Overall, I’m still over the moon about my purchase and would make it 100 times over. So far, I strongly recommend this fridge.

i really wanted to love this product! i am listing the things i would want to know before i purchased. the ice machine is slow! it makes 8 cubes of ice 3 times a day. the freezer door does not suction shut then the items in the freezer thaw just a small amount. no alarm sound for this. we've had to throw away a few gallons of milk, we kept it in the door area so we moved it & the problem stopped. dents super easily! the finger prints are ridicoulus! very annoying. i had the fridge all set up & then had to update the software. the picture for inside the fridge only shows items on the 2 shelves right in front of the camera. the water leaks a small amount we always have a stain on the shelf.

[This review was collected as part of a promotion.] We really love our new refrigerator. Glad that they had just release a new model of this refrigerator (no handles on the doors) before we purchase it. Love the design and the space inside the refrigerator. Love the no Fingerprints on the doors.

[This review was collected as part of a promotion.] When we needed a new fridge I knew I wanted an EnergyStar and then we decided to splurge on the Family Hub. We are still having fun playing with all the features and we like the layout of the interior, the water dispenser and the ice maker.

i love the samsung fridge so much, it's big and cool looking. the food is fresh all the time and it works very well. i didn't change the water filter yet, as i heard it would be hard to change it, we'll see. the family hub screen option is lovely and the water/ ice maker place, makes the big mug fit perfect. thanks samsung :-)

[This review was collected as part of a promotion.] Nice touch screen fridge, calendar is so convenient. Easy to use. Large enough for everything a family of 5 needs. Work quietly and freezer side is roomy and easy to organize. Highly recommend this fridge.