Customer reviews for Samsung 26.7 cu. ft. Large Capacity Side-By-Side Refrigerator forMember photos









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Better than expected
[This review was collected as part of a promotion.] Bought this fridge when our 30 year old subzero died. My sole requirement was that it keep food cold, but the husband loves tech, so we got the “smart” one. I have to say, it is pretty awesome! I use the hub much more than I thought...love that everone can add to the shopping list, which I can access on my phone, and the calendar is finally in a place where everyone can easily see it. And my kid watches youtube on it, lol. The recipe app is nice for trying new things. And it does actually keep food cold, also.
Super Sexy Fridge - But Could Use a Few Tweaks
[This review was collected as part of a promotion.] I love the contemporary design of this fridge. The modern, clean lines and sleek touch screen look sexy in our kitchen. I could stare at it all day! But there are some missed opportunities which prevent me from giving it 5 stars. Pros: 1. The family hub touch screen is cool! The screensaver is especially gorgeous. 2. I love that I can access the hub from my phone whenever I want. Hubby can even send me messages on the fridge while he's at work! 3. We love the calendar, whiteboard, recipes, and the shopping list which I can access from my phone while I'm at the store. 4. No exterior handles - love this! 5. Deep shelves. 6. Very quiet (but Bixby chirps sometimes for no reason). 7. Ice bin is removable, but it would be nice if you could just tilt it to grab a few cubes. Cons: 1. Apps are primitive and super basic. My phone apps are more sophisticated. 2. Shopping list is generic and doesn't have a memory. 3. LED lighting is unappealing and dim. 4. Would have liked a dairy bin or additional drawer. 5. Bottom 2 fridge door bins can store gallons, but the top 3 are more narrow. 6. Freezer has 2 storage bins but there's room for a 3rd (would have been nice). 7. Water dispenser nozzle has a design flaw. You must line up your container and use your hand to push it or it spills. 8. No spill guard for water dispenser. 9. One shelf is adjustable in the freezer (Yay!) but no adjustable shelves in fridge (boo!). Overall, so far we are very happy with the fridge and would recommend it for anyone looking for a cool, contemporary addition to their smart home!
MUST HAVE SAMSUNG REFRIGERATOR
[This review was collected as part of a promotion.] BEST APPLIANCE I'VE EVER HAD! My 26.7 cu ft Touch Screen Family Hub Large Capacity Samsung Refrigerator, is not just a refrigerator it so much more! The side by side doors are easy to open with plenty of shelf room to store lots of food. The freezer is a nice size with a good amount of storage space, along with an ice maker that makes the perfect size of ice cubes. This is a Refrigerator that you can not only store your food but also store your family photos, schedules appointment's, leave notes, set reminders, play music while cooking all with a touch of your finger. Did someone say finger prints resentence? With 2 little ones running around touching the Refrigerator couldn't be happier with the finger print resentence. My family and friends really like our new Samsung Refrigerator every home MUST HAVE.
Extremely happy with new fridge.
[This review was collected as part of a promotion.] My whole family really likes this new fridge. My 8 year old loves the touch screen and has been having a lot of fun with it adding pictures and using apps. The fridge works great, and I really appreciate the spacing of the shelves that allows me to see all the way to the back of each shelf. Unfortunately the shelfs are not adjustable. This is my first side by side fridge and one without handles, this does take some getting used to. So far, I haven't had any issue at all with this fridge. I had some issues connecting the ice maker line, first time I approached this type of connections, but after a couple hours was able to get everything connected. Downloaded the family hub app and was able to quickly connect to the fridge, still playing with apps. Overall we are extremely satisfied with our new fridge.
This thing entertains
[This review was collected as part of a promotion.] We love our new refrigerator, this thing is a beast has a ton of space, we also like the fact that you can put milk and juice gallons in the door instead of taking up shelf space. Dual cooling zone is great so nothing gets frosted like it used to in my previous fridge. My kids are entertained drawing and listening to music while my wife and I hang out in the kitchen. You have access to tons of recipes, write notes to family members, view the weather, the shoprite app comes in extra handy .The camera on the door let's you see what's inside without having to open the fridge. The ice maker is definitely going to get a lot of use during the summer.
upset
[This review was collected as part of a promotion.] have a ice maker that doesnt repair guy came fix it he left it didnt fix it been trying for over a week to get someone out here with no luck have called samsung mulitple times. i was going buy samsung washer and dryer but dont think i will now becuase of this my fridge isnt even a year old
I understand where you're coming from. Let's address this right away, Michelle. We would love to speak to you directly regarding your refrigerator so we can best assist you. Please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146897733, to help our team pull up your information. Have a great day! ^Chrystel
Such a nice fridge. Family loves it.
[This review was collected as part of a promotion.] I was a bit leery of buying this fridge because I hadn't seen one in a store. I expected the screen to glitch and be low quality. I expected the speaker to be sub par. Nope! What a beautiful fridge with large clear screen and great speaker. Easy to clean. Freezer is a bit small but I have a large chest for larger items. Fridge is huge, bright and just perfect. I have not connected the ice maker yet but it looks pretty straight forward. Really great design. Just buy it. You deserve something nice.
Love the family hub refrigerator
[This review was collected as part of a promotion.] I bought this refrigerator about four months ago and I am happy with my purchase. This refrigerator comes with apps for ring, SmartThings and you can mirror Samsung television. One of the best refrigerators in the market.
Family hub is not best option
[This review was collected as part of a promotion.] Bought refrigerator 6/10/20, delivered 6/17/20, family hub is fun and all was great until 9/7/2030 when we woke up to refrigerator and freezer not working. It took 2 days for repair man to come so needless to say all good was loss (I’ve been told Sumsung will reimburse us for all food lost). The mother board was replaced, but still did not work so they are giving us a new one, but will not pick up this one it’s mine to dispose of and we’re on day 9 of no refrigerator and freezer. My opinion is I don’t need the bells and whistles of the family hub as that is what controls the product, so if it goes down we’re out of luck. Not hopeful on replacement.
Thank you for sharing this experience with us. This is very helpful in bettering our product. ^Pat
Verry unhappy with this product.
I had my refrigerator barley two and the touch screen has stop working. it does not respond to touch, and of course this is out of warranty. This is a $550.oo repair. I talked with one of my co-workers who has the same problem with his Samsung refrigerator.
Detti, all we want is to get you assisted with the touch screen of your hub. Resetting your Family Hub's Screen should do the trick if your hub is malfunctioning. Follow the instructions below: 1. Reset your Family Hub screen: Use the red switch at the top of the right door to reset the screen on your refrigerator. 2. Factory reset your Family Hub: Go to Settings, choose About Family Hub, choose Factory data reset, and finally, choose RESET. When prompted, choose RESET once again before selecting Delete all data. For reference, Click the link below and see Reset your refrigerator: https://www.samsung.com/us/support/answer/ANS00087902/ For fast resolution, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145807267, to help our team pull up your information when you message us. Have a great day. -John
