These chairs are so well built, easy to put together and OMG comfortable. I loved the first one i got for my home office so much that I got a second one for my sheshed! They delivered it right to my sheshed! It is SO EASY to turn into a twin bed, and the upholstery is sturdy and fantastic quality!!

The fabric easily stains, stitches are too tight and the locking of the back is easily broken. Unsupervised kids visiting caused the seams to burst releasing the stuffing and breaking the locking system for the back of the unit. It looked good in the spare room for a long time until it was kid-tested.

Purchased 2 in September and here it is November just 2 months and multiple wheels have broke off, made black marks on my rugs nit to mention they are firm and hard and not comfortable for everyday use. Tried to add picture of broken wheel as proof but it wont accept it

Within a few weeks the seams began to pull apart. There are now rips down both sides of the seat. Now the hinges that keep the back in the upright position have failed and we are unable to use it as a chair. The fabric on the arms has begun to pull and snag now as well.

Received 3/24/23. Well made, it's firm like others have said. It's for guest so will have an egg crate mattress pad for additional comfort. Would have given 5-Stars EXCEPT, received with broken chair plastic feet. Shipping box pretty beat up but upholstered chair in good condition. Have filled out customer service form for replacement feet. I see it's pretty typical from other reviewers that the feet are broken. Hope it gets resolved quickly. TBD.

The beige is not a dark brown it is a light sand color that looks like it will stain easily. The box delivered calls it Carmel. Be prepared to be disappointed if you order beige. Also delivered with a dark smudge on part of the materials arm making it look dirty on the not beige sand color. It would've been fine if they did not misrepresent the color in the picture.

Everything about this chair is a disappointment. It would be my opinion only if I evaluated the fabric or how soft it is, so I'll get right to the point. The fabric has a ten-inch rip in it and we hardly sit in it. Snags everywhere on the material, I guess you could say it's not user-friendly. There's no real comfortable “angle” to the adjustable back. The first time I pulled out the bottom part to convert to a bed the wheels rolled right off of the guide and have continued to do so each time it's changed to the sleeper. It was late, too. I think it was January by the time it got here. For some reason it was on the west coast being delivered by some delivery company I had never heard of before. This is the first bad review I've ever written so I'm usually pretty flexible but this—I blame myself for falling for it . Sorry, Sam's!

I received this chair a little over month ago and the fabric is already snagging. Mind you, it's a nice chair and very comfortable, but I think I would have waited and paid a little more for something with stronger fabric. That's what I get for buying it online without seeing it first. I recommend finding a cover or something to put over it prior to use. I do like when you pull the ottoman part out to use as a bed there is storage if you want to keep linens and a blanket there.

I ordered this chair on December 23rd and it never arrived as scheduled. After two chat sessions with customer service, it finally arrived today, January 25th. It was coming from Northern California to Southern California. Anyhow, the box looked like it had quite the journey. (See images.) After unpacking, the chair looked fine except for the few holes that were on the bottom of one of the arms. It was very easy to assemble. The quality of the fabric is okay. Not the softest, but it will do. The back only rests as certain angles. It slants at a weird angle that would be hard to use it as a chair for watching TV. So rather than using the pre-designed angle, I pushed it against the wall so it can hold to the angle that makes more sense in terms of comfort. I have a second sleeper chair that I paid about $900 for, so in comparison, in terms of pricing, I would recommend this product itself. It mattress itself for lying down is quite firm.

Chair is comfortable, but the fabric is not appropriate for furniture. It snags easily and wears horribly. I've owned the chairs for 1 year. Immediately one of the chairs started to pull at the seams. Several months later the seam I totally coming apart. With the snags and the exposed seams. I would not recommend.