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Customer reviews for Serta Chloe Sleeper Chair, Twin Pull-Out, Assorted Colors for
Serta Chloe Sleeper Chair, Twin Pull-Out, Assorted Colors
3.5 out of 5 stars
stars
456 ratings160 reviews
  1. 5 stars43% (197)
  2. 4 stars16% (71)
  3. 3 stars11% (48)
  4. 2 stars5% (23)
  5. 1 star26% (117)

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Showing 91-100 of 160 reviews
Oct 5, 2021
Reviewer name: its me
3 out of 5 stars
3 out of 5 stars review

Nice chair but fabric won't last

I received this chair a little over month ago and the fabric is already snagging. Mind you, it's a nice chair and very comfortable, but I think I would have waited and paid a little more for something with stronger fabric. That's what I get for buying it online without seeing it first. I recommend finding a cover or something to put over it prior to use. I do like when you pull the ottoman part out to use as a bed there is storage if you want to keep linens and a blanket there.

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reply from Supplier Response

Hi there! Thank you for sharing your experience with the Serta Chloe Twin Pull-Out Sleeper Chair. For assistance with this product, please contact 877-693-8866. Thank you.

Nov 26, 2021
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Do not buy!!!

Purchased 2 in September and here it is November just 2 months and multiple wheels have broke off, made black marks on my rugs nit to mention they are firm and hard and not comfortable for everyday use. Tried to add picture of broken wheel as proof but it wont accept it

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reply from Serta Team

Hello Stephanie, We are sorry about your experience with your Serta Chole Twin Pull-out Sleeper chair. This product is manufactured by our licensed partner Lifestyle Solutions and they will be able to assist you with the warranty/repair of this items. Please reach out to Lifestyle Solutions at 877-693-8866.

Dec 27, 2021
Reviewer name: Tracey
2 out of 5 stars
2 out of 5 stars review

So uncomfortable

Looks nice and has a built in USB charger, but that ends the positives! My in-laws purchased this for me to use while visiting, and just the shape alone isn't conducive to a good sleep. It has an odd bend to it they puts your hips higher than your head or feet. It's a very hard cushion with very little give. I finally had to scoot so far down that my feet were hanging off the end(I'm only 5'4), and turn my body kitty cornered before I was comfortable enough to sleep. At this price, I wouldn't be recommend!

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reply from Supplier Response

Hello Tracey, We are sorry that the Serta Morgan Convertible Sofa has not met your expectations. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!

Apr 11, 2023
Reviewer name: G Wiley
2 out of 5 stars
2 out of 5 stars review

Not kid-friendly

The fabric easily stains, stitches are too tight and the locking of the back is easily broken. Unsupervised kids visiting caused the seams to burst releasing the stuffing and breaking the locking system for the back of the unit. It looked good in the spare room for a long time until it was kid-tested.

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Jan 23, 2023
Reviewer name: shalte81
5 out of 5 stars
5 out of 5 stars review

Form and Function

So far, so good! I purchased the Serta Chloe Sleeping Chair because I have a small bedroom that serves multiple purposes. It is my office, a place to relax (reading, Netflix, etc.), and a place to sleep. Prior to acquiring the chair, I had a queen bed in this room and spent too much time on the bed while relaxing. Now I have the correct furniture for all of the room's uses. For sleeping, the chair mattress is a little firm, but it is quite comfortable with a pillow mattress topper. I simply roll the mattress topper up and stash it behind the chair when not in use. Great purchase!

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Feb 12, 2022
Reviewer name: Mystique
5 out of 5 stars
5 out of 5 stars review

so amazing I bought a 2nd one!

These chairs are so well built, easy to put together and OMG comfortable. I loved the first one i got for my home office so much that I got a second one for my sheshed! They delivered it right to my sheshed! It is SO EASY to turn into a twin bed, and the upholstery is sturdy and fantastic quality!!

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Jan 14, 2021
Reviewer name: LRL
2 out of 5 stars
2 out of 5 stars review

Disappointed :(

I love the look and concept of this piece. However, looks can be deceiving. It is not very comfy-cushy. It took a long to arrive and when it did the packaging looked like it had been tossed around a few times. In fact 2 of the screwed plastic feet were broken. The beige color I was hoping for looks more like a creamy yellow. The sides that you have to assemble are kind of awkward and it didn't come with any instructions. Sad to say after waiting so long to get it I am returning it.

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Aug 22, 2021
Reviewer name: Branch43202
1 out of 5 stars
1 out of 5 stars review

very poor quality

Within a few weeks the seams began to pull apart. There are now rips down both sides of the seat. Now the hinges that keep the back in the upright position have failed and we are unable to use it as a chair. The fabric on the arms has begun to pull and snag now as well.

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reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction with the Serta Chloe Twin Pull-Out Sleeper Chair. Please contact us at 1-888-240-1945 so we can get more information to assist you better. Thank you.

Feb 13, 2022
Reviewer name: kennerp
2 out of 5 stars
2 out of 5 stars review

not worth the price even at a discount.

Chair is comfortable, but the fabric is not appropriate for furniture. It snags easily and wears horribly. I've owned the chairs for 1 year. Immediately one of the chairs started to pull at the seams. Several months later the seam I totally coming apart. With the snags and the exposed seams. I would not recommend.

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reply from Supplier Response

Hello Kendra, thank you for your review. We are sorry that the Serta Chloe Twin Pull-Out Sleeper Chair has not met your expectations. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!

Apr 4, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great sleeper chair with broken feet!

Received 3/24/23. Well made, it's firm like others have said. It's for guest so will have an egg crate mattress pad for additional comfort. Would have given 5-Stars EXCEPT, received with broken chair plastic feet. Shipping box pretty beat up but upholstered chair in good condition. Have filled out customer service form for replacement feet. I see it's pretty typical from other reviewers that the feet are broken. Hope it gets resolved quickly. TBD.

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