Bought 2 of these chairs in Dec 2020. Within 6 months fabric started fraying and tearing at the seams on both. The hinges broke on one within a year of purchase, so it became a permanent bed. The hinges broke on the 2nd one a few months later, but we were able to wiggle them back in for a while. It is now also strictly a bed. I loved these when new, but that quickly faded as these degraded far more quickly than any other furniture I've ever had.

So far, so good! I purchased the Serta Chloe Sleeping Chair because I have a small bedroom that serves multiple purposes. It is my office, a place to relax (reading, Netflix, etc.), and a place to sleep. Prior to acquiring the chair, I had a queen bed in this room and spent too much time on the bed while relaxing. Now I have the correct furniture for all of the room's uses. For sleeping, the chair mattress is a little firm, but it is quite comfortable with a pillow mattress topper. I simply roll the mattress topper up and stash it behind the chair when not in use. Great purchase!

I ordered this chair on December 23rd and it never arrived as scheduled. After two chat sessions with customer service, it finally arrived today, January 25th. It was coming from Northern California to Southern California. Anyhow, the box looked like it had quite the journey. (See images.) After unpacking, the chair looked fine except for the few holes that were on the bottom of one of the arms. It was very easy to assemble. The quality of the fabric is okay. Not the softest, but it will do. The back only rests as certain angles. It slants at a weird angle that would be hard to use it as a chair for watching TV. So rather than using the pre-designed angle, I pushed it against the wall so it can hold to the angle that makes more sense in terms of comfort. I have a second sleeper chair that I paid about $900 for, so in comparison, in terms of pricing, I would recommend this product itself. It mattress itself for lying down is quite firm.

Received 3/24/23. Well made, it's firm like others have said. It's for guest so will have an egg crate mattress pad for additional comfort. Would have given 5-Stars EXCEPT, received with broken chair plastic feet. Shipping box pretty beat up but upholstered chair in good condition. Have filled out customer service form for replacement feet. I see it's pretty typical from other reviewers that the feet are broken. Hope it gets resolved quickly. TBD.

I love the look and concept of this piece. However, looks can be deceiving. It is not very comfy-cushy. It took a long to arrive and when it did the packaging looked like it had been tossed around a few times. In fact 2 of the screwed plastic feet were broken. The beige color I was hoping for looks more like a creamy yellow. The sides that you have to assemble are kind of awkward and it didn't come with any instructions. Sad to say after waiting so long to get it I am returning it.

Liked the chair, sits a bit firm.

Love it! Firm support cushion. Easy to assemble side arms. Exactly what I expected.

Looks great, so comfortable, chaise lounge is cool, and it also a twin bed!

Pretty nice sleeper chair - good size, color and quite firm. The mechanics are smooth and easy.

Easy to put together, great quality.