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Customer reviews for Serta Chloe Sleeper Chair, Twin Pull-Out, Assorted Colors for
Serta Chloe Sleeper Chair, Twin Pull-Out, Assorted Colors

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Showing 91-100 of 160 reviews
Feb 12, 2022
Mystique
5 out of 5 stars review

so amazing I bought a 2nd one!

These chairs are so well built, easy to put together and OMG comfortable. I loved the first one i got for my home office so much that I got a second one for my sheshed! They delivered it right to my sheshed! It is SO EASY to turn into a twin bed, and the upholstery is sturdy and fantastic quality!!

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Apr 11, 2023
G Wiley
2 out of 5 stars review

Not kid-friendly

The fabric easily stains, stitches are too tight and the locking of the back is easily broken. Unsupervised kids visiting caused the seams to burst releasing the stuffing and breaking the locking system for the back of the unit. It looked good in the spare room for a long time until it was kid-tested.

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Nov 26, 2021
Stephanie
1 out of 5 stars review

Do not buy!!!

Purchased 2 in September and here it is November just 2 months and multiple wheels have broke off, made black marks on my rugs nit to mention they are firm and hard and not comfortable for everyday use. Tried to add picture of broken wheel as proof but it wont accept it

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reply from Serta Team

Hello Stephanie, We are sorry about your experience with your Serta Chole Twin Pull-out Sleeper chair. This product is manufactured by our licensed partner Lifestyle Solutions and they will be able to assist you with the warranty/repair of this items. Please reach out to Lifestyle Solutions at 877-693-8866.

Aug 22, 2021
Branch43202
1 out of 5 stars review

very poor quality

Within a few weeks the seams began to pull apart. There are now rips down both sides of the seat. Now the hinges that keep the back in the upright position have failed and we are unable to use it as a chair. The fabric on the arms has begun to pull and snag now as well.

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reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction with the Serta Chloe Twin Pull-Out Sleeper Chair. Please contact us at 1-888-240-1945 so we can get more information to assist you better. Thank you.

Apr 4, 2023
Anonymous
4 out of 5 stars review

Great sleeper chair with broken feet!

Received 3/24/23. Well made, it's firm like others have said. It's for guest so will have an egg crate mattress pad for additional comfort. Would have given 5-Stars EXCEPT, received with broken chair plastic feet. Shipping box pretty beat up but upholstered chair in good condition. Have filled out customer service form for replacement feet. I see it's pretty typical from other reviewers that the feet are broken. Hope it gets resolved quickly. TBD.

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Jan 9, 2021
anon
1 out of 5 stars review

Do not be fooled by beige

The beige is not a dark brown it is a light sand color that looks like it will stain easily. The box delivered calls it Carmel. Be prepared to be disappointed if you order beige. Also delivered with a dark smudge on part of the materials arm making it look dirty on the not beige sand color. It would've been fine if they did not misrepresent the color in the picture.

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reply from Supplier Response

Hello, we are sorry that the Serta Chloe Twin Pull-Out Sleeper Chair did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Nov 25, 2021
Mish
1 out of 5 stars review

Everything about this chair is a disappointment. It would be my opinion only if I evaluated the fabric or how soft it is, so I'll get right to the point. The fabric has a ten-inch rip in it and we hardly sit in it. Snags everywhere on the material, I guess you could say it's not user-friendly. There's no real comfortable “angle” to the adjustable back. The first time I pulled out the bottom part to convert to a bed the wheels rolled right off of the guide and have continued to do so each time it's changed to the sleeper. It was late, too. I think it was January by the time it got here. For some reason it was on the west coast being delivered by some delivery company I had never heard of before. This is the first bad review I've ever written so I'm usually pretty flexible but this—I blame myself for falling for it . Sorry, Sam's!

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reply from Supplier Response

Hi Mish! We're so sorry to hear that you have experienced issues with your Serta Chloe Twin Pull-Out Sleeper chair. This product is manufactured by our licensed partner Lifestyle Solutions and they will be able to assist you with the warranty/repair of this item. Please reach out to Lifestyle Solutions at 877-693-8866.

Oct 5, 2021
its me
3 out of 5 stars review

Nice chair but fabric won't last

I received this chair a little over month ago and the fabric is already snagging. Mind you, it's a nice chair and very comfortable, but I think I would have waited and paid a little more for something with stronger fabric. That's what I get for buying it online without seeing it first. I recommend finding a cover or something to put over it prior to use. I do like when you pull the ottoman part out to use as a bed there is storage if you want to keep linens and a blanket there.

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reply from Supplier Response

Hi there! Thank you for sharing your experience with the Serta Chloe Twin Pull-Out Sleeper Chair. For assistance with this product, please contact 877-693-8866. Thank you.

Jan 25, 2021
TK
3 out of 5 stars review

Average Chair

I ordered this chair on December 23rd and it never arrived as scheduled. After two chat sessions with customer service, it finally arrived today, January 25th. It was coming from Northern California to Southern California. Anyhow, the box looked like it had quite the journey. (See images.) After unpacking, the chair looked fine except for the few holes that were on the bottom of one of the arms. It was very easy to assemble. The quality of the fabric is okay. Not the softest, but it will do. The back only rests as certain angles. It slants at a weird angle that would be hard to use it as a chair for watching TV. So rather than using the pre-designed angle, I pushed it against the wall so it can hold to the angle that makes more sense in terms of comfort. I have a second sleeper chair that I paid about $900 for, so in comparison, in terms of pricing, I would recommend this product itself. It mattress itself for lying down is quite firm.

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Feb 13, 2022
kennerp
2 out of 5 stars review

not worth the price even at a discount.

Chair is comfortable, but the fabric is not appropriate for furniture. It snags easily and wears horribly. I've owned the chairs for 1 year. Immediately one of the chairs started to pull at the seams. Several months later the seam I totally coming apart. With the snags and the exposed seams. I would not recommend.

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reply from Supplier Response

Hello Kendra, thank you for your review. We are sorry that the Serta Chloe Twin Pull-Out Sleeper Chair has not met your expectations. This product is manufactured by our licensed partner Lifestyle Solutions and they can assist you further. Please reach out to Lifestyle Solutions at 877-693-8866. Thank you!