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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.1 out of 5 stars
stars1,007 ratings773 reviews
  1. 5 stars69% (693)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star13% (126)
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Showing 721-730 of 773 reviews
Mar 23, 2024
Coffeefanatic
5 out of 5 stars review

Love it!

I upgraded from my previous Ninja coffee maker that I loved, as it was getting old and it was time to replace. I definitely am a fan of the dual maker with the option of whole pot or just pod. I think I will love this maker too!

Review from sharkninja.com
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Oct 23, 2023
Love coffee
3 out of 5 stars review

Don't buy

I bought this and was so excited! Then within two months the machine stopped working correctly. I then contacted Ninja . They sent me the cheapest one not the pro . I'm so disappointed!

Review from sharkninja.com
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Feb 3, 2024
beachcowgirl
3 out of 5 stars review

Returned before we even used it

I was excited to get this coffee maker after our last stopped working, but we got as far as opening the packaging and decided to return it. In store the product is zip tied to the shelf so you can't see how it switches between single brew and pot brew. The whole switch wasn't for our needs, when we could get an item that has a separate single serve coffee maker. I am sure it is a good product as Ninja products usually are, but the product design wasn't for us.

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reply from SharkNinja Product Expert

Hello,<br />Thank you for taking the time to leave a review.<br />We&#39;re so sorry to hear that the Ninja DualBrew Coffee Maker wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.<br />Kind regards, <br />Ninja Kitchen

Apr 13, 2023
Lisa
5 out of 5 stars review

Great taste! Beats Keurig

With the price of coffee soaring… we wanted a coffee maker that did more than just brew the pods. The brew both in the large carafe and pods is outstanding. The taste is far richer than my old Keurig. And we can brew pots of coffee on the weekends! Beautiful design, easy to use. Thank you.

Review from sharkninja.com
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Aug 26, 2021
Mytmouse33
5 out of 5 stars review

Caffeine addict!!!

[This review was collected as part of a promotion.] I got this in place of my other coffee maker and it has not disappointed. I put some cream in my mug and use the frother and it's just awesome. I than choose the size and temperature of my coffee, put a pod in and push the button. it takes no time for it to be made. It's so easy to switch out the pod holder to put a filter in and make a pot of coffee. The holder for the water can move to the back of the machine or the side. Makes it convenient to your kitchen. I haven't made the iced coffee yet but I do love a good iced coffee. It's not a cold brew though. You can also set a timer on it to make your coffee every morning. So glad this is part of my kitchen now.

Review from sharkninja.com
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Aug 26, 2022
Happy Lady
5 out of 5 stars review

Happy Lady!!!

I have owned many coffee makers in my time, this is by far the Best! On weekends or when I have company, I use the carafe. During the week when I'm in a hurry, I use the pod. Happy with either option. Much better than a Keurig. I would definitely recommend this Ninja DualBrew Pro Specialty Coffee System.

Review from sharkninja.com
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Sep 29, 2022
Jencherry34
1 out of 5 stars review

Ninja coffee system

Don't buy this product. Doesn't last. Stopped brewing after a year

Review from sharkninja.com
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Apr 12, 2024
coffee
1 out of 5 stars review

don't buy

bought 1 month ago., not working now., the k cup is NOT working. do not buy

Review from sharkninja.com
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reply from Ninja Kitchen

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® DualBrew Pro Specialty Coffee System. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET. Kind regards,

Jul 28, 2024
gedotece
5 out of 5 stars review

Excellent

The best coffee machine I ever bought. I like the several choices available for ground or pod coffee. I much enjoy using it every day.

Review from sharkninja.com
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Jan 22, 2024
Tahari01
5 out of 5 stars review

Love! Love! Love!

I'm absolutely in love with this machine! I haven't found a bad product yet of Ninja. I highly recommend this Coffee machine to anyone.

Review from sharkninja.com
Helpful?4UQS9BOIMJCZ13610568638