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Customer reviews for Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother for
Ninja DualBrew PRO XL 14-Cup Specialty Coffee System, Hot Water & Frother
4.2 out of 5 stars
stars
1,011 ratings777 reviews
  1. 5 stars69% (697)
  2. 4 stars8% (79)
  3. 3 stars5% (53)
  4. 2 stars6% (56)
  5. 1 star12% (126)

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Showing 711-720 of 777 reviews
May 19, 2023
shadeeba
1 out of 5 stars review

terrible machine unless you like drinking grounds

my son gave this to me as a gift and I loved the concept. But every single brew.. or k cup I get grounds. We have tried absolutely everything. Grounds and more grounds.

Review from sharkninja.com
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Dec 30, 2021
OG Barister
1 out of 5 stars review

Looks good. but does not deliver

It has a lot of gizmos, but the unit is under powered, coffee is not hot in all settings, coffee does not taste good. I miss my old coffee maker, do not waste your money, look else where.

Review from sharkninja.com
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Feb 9, 2023
TGW1
5 out of 5 stars review

Nice coffee maker

I bought it a couple of weeks ago and have not been disappointed. Does everything well. Coffee brews fast is hot and tastes great. Like being able to brew a large pot or just use a pod when on the go.

Review from sharkninja.com
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May 22, 2024
Nkfgh
1 out of 5 stars review

Not a user friendly coffee maker

Never worked right coffee isn't warm. Very hard to use. I was so excited about this product. I will never buy ninja again. When switching it takes several tries for it to work coffe grinds in pot.

Review from sharkninja.com
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reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your DualBrew. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

Dec 11, 2021
Setterpooh
5 out of 5 stars review

Finally

I just got this and my first cup of Crio Bru (cacao roasted like coffee and brewed the same way.) The rich setting made it piping hot and full flavored. Until now I had to steep the grounds to get the full flavor! Love it!

Review from sharkninja.com
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Oct 13, 2022
Jedwards659
5 out of 5 stars review

AMAZING!!!

I finally bought the DualBrew Pro and I could NOT be happier! It is easy to use, have awesome features, and brews the best cup of coffee I've ever had!! Do yourself a favor and get one. You'll thank me!

Review from sharkninja.com
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Jul 1, 2022
Hans
2 out of 5 stars review

Not All Features As Promised

No Warming Plate feature as promised as well as not all features on the start up "dial" are offered....the front of the coffee pot only lights up on the right side.... not a complete "360 circle."

Review from sharkninja.com
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May 2, 2023
jsnashville
1 out of 5 stars review

Weak, horrid coffee

Read a ton of great reviews, but haven't been able to make a decent cup of coffee from the k-cup setup yet. I've tried every size and brew strength, and every cup has been week and terrible. Returning this machine after a day.

Review from sharkninja.com
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May 30, 2023
ARW1960
1 out of 5 stars review

I wish they made her more heavy duty type carafe.

I bought this about a year ago I'm very happy with the coffee machine but the carafe it's very fragile I already broke two of them very disappointed I wish they made her more heavy duty type of carafe to go with this machine.

Review from sharkninja.com
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Aug 24, 2023
ranaf3
5 out of 5 stars review

Use it almost everyday

I have had mine for almost two years and it still works perfectly! Love making iced coffee with mine. You can do a lot of different stuff with this machine so it's nice

Review from influenster.com
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